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The Westin Riverwalk, San Antonio

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The Westin Riverwalk, San Antonio
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3,813 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Riverwalk, San Antonio
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Showing 3,739: English reviews
Twinsburg, Ohio
Reviewed 22 January 2015

I only spent one night here, so did not get to really explore the hotel. It is a very nice property and the back door of the hotel lets you out on the Riverwalk. The rooms are excellent and comfortable, and I had a nice view of the river. The bathroom was adorn in marble/granite, and the shower was very...

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Helpful?
1Thank Bruce C
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello Bruce, Thank you for taking the time to give us your valuable feedback on your stay at The Westin Riverwalk. Thank you for pointing out various positive aspects of our hotel such as the rooms, view and Zocca Cuisine d'Italia. For future reference, all SPG members now receive free WiFi in their rooms when they book through the starwood...

Austin, Texas
Reviewed 22 January 2015 via mobile

I love this property. Great location, it is beautiful and convenient. It is well located on the Riverwalk. The room was spacious and very nice. I am a fan of big bathrooms and marble, and my expectations were met. We had a King suite, and it was well appointed and comfortable. I deducted a point on my service rating because...

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1Thank austinteri
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello austinteri, Thank you for the very kind words! We're glad to hear that you enjoyed yourself while at the Westin Riverwalk. We appreciate you staying with us and hope to see you back soon! Bill Petrella, GM

Gilbert, Arizona
Reviewed 21 January 2015

Our visit to San Antonio and stay at the Westin Riverwalk was very enjoyable and a lot of this was due the the staff at the hotel especially JP Vasquez for his assistance. I point out this individual not because he was more exceptional than the other staff but we had more contact with him during our visit. I applaud...

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2Thank Roland G
California
Reviewed 21 January 2015

This is our third stay at this hotel and every time we come it seems better then the last. From entering the hotel until you get to your room everything seems so clean for such a busy hotel. The rooms we have had during our stays are always spotless and I have no worries about laying my head down at...

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1Thank p s
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello p s, Thank you for taking the time to give us your valuable feedback on your stay at The Westin Riverwalk. Thank you for pointing out various positive aspects of our hotel such as the rooms, staff and Zocca Cuisine d'Italia. Thank you for staying with us and we hope to see you again soon! Bill Petrella General Manager

Lubbock, TX
Reviewed 19 January 2015

Stayed here for a quick weekend getaway - location was excellent. Riverwalk right outside your backdoor within walking distance to the "busy" section - but lovely to come back to the quiet section for a good night's sleep. Valet guys were extremely friendly, as was check in / check out. Rooms weren't amazing for the price, but not bad either;...

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Thank dlynne16
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello dlynn16, Thank you for the valuable feedback. We appreciate you pointing out various positive aspects of our hotel such as the service, location and overall experience. Thank you for staying with us and we hope to see you again. Bill Petrella General Manager

Reviewed 19 January 2015

I was in town visiting family, decided to stay here. Chris Aguilar from security was awesome, very friendly, great customer service. He even surprised my kids with ice cream at the pool. Thank you Chris! Would recommend this hotel to everybody who is visiting San Antonio, and while you're there ask for him.

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Thank Yurindia
Houston, Texas
Reviewed 19 January 2015

The hotel was great and the location ideal. The experience was very good but it was made better by a very conscientious employee, J P Vasquez. He was very knowledgeable, friendly and willing to take the time to help. Always a pleasure to see someone take pride in their job. Overall a very pleasant weekend stay.

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2Thank love2travel1948
Perth, Australia
Reviewed 16 January 2015

Hotel is on the river walk but it's at the quiet end and nice to come home to. Room was spacious and clean. We were only here for one night so did not get to check out all the facilities. Staff were very friendly at check in and out. Will stay again.

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Thank westraveler
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello westraveler, Thank you for the kind words. We appreciate you staying with us and hope to see you back soon! Bill Petrella, GM

New York
Reviewed 14 January 2015

Room was quite old and felt outdated. However, I am giving four star rating because of 1. locatioin 2. excellent staffs 3. very clean room. There's a little cafe in the lobby that serves excellent yogurt parfait. I would stay here again.

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1Thank mckaster
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello mckaster, Thank you for the wonderful review. I'm glad to hear that you enjoyed your stay! We appreciate you selecting the Westin Riverwalk and we hope to see you again soon. Bill Petrella, GM

Reviewed 12 January 2015 via mobile

Not a bad place they charge about 40.00 aday for parking pluse hotel rate.put a chain on your wallet they do want your money down toward nice area but you pay for it lots of shops and gray food .riverwalk is awesome nice place to relax!! Bring your jacket it does get cool at night during winter months

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1Thank Mike M
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello Mike, Thank you for the kind words! I'm glad to hear you had a nice, relaxing time with us. We appreciate you staying with us and hope to see you again soon. Bill Petrella, GM

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located on the world famous Riverwalk in San Antonio, The Westin Riverwalk is in the perfect location to relax and recharge. Expect a warm welcome when you visit our hotel. ... more   less 

Additional Information about The Westin Riverwalk, San Antonio

Address: 420 Market Street, San Antonio, TX 78205-2920
Region: United States > Texas > San Antonio > East Side
Price Range: RM700 - RM1,698 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Riverwalk, San Antonio 4*
Number of rooms: 473
Reservation Options:
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Also Known As:
The Westin Riverwalk Hotel San Antonio
Westin Hotel San Antonio
Westin San Antonio
Westin Riverwalk
San Antonio Westin
Hotel Style:
#3 Romantic Hotel in San Antonio
#4 Spa Hotel in San Antonio
#4 Family Hotel in San Antonio
#4 Business Hotel in San Antonio
#5 Luxury Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Riverwalk, San Antonio staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you pay for a river view, request a room on a lower floor or you won't see the river!”
 of 5 bubbles savvytravelingmom, 5 Dec 2016 | Read review
“don't take the 'river view' rooms, esp. not those that are in high floor. You will have terrible noise and dirt from the factory”
 of 5 bubbles 336tamic, 30 Nov 2016 | Read review
“river view”
 of 5 bubbles tcgordon7, 29 Nov 2016 | Read review
“balcony king room the best”
 of 5 bubbles lexus7831, 28 Nov 2016 | Read review
“room with a view is worth it”
 of 5 bubbles marseel, 22 Nov 2016 | Read review
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