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Red Roof Inn San Antonio - Lackland

Booking.comUS$53*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Red Roof Inn San Antonio - Lackland
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129 Reviews from our TripAdvisor Community

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Showing 126: English reviews
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San Diego, California
Reviewed 1 week ago

This is one of the best places I've ever stayed at, the beds are super comfy. They have an awesome team. Great location and awesome WiFi connection which is very important. Close restaurants near by which made it very convenient for my family and I.

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Helpful?
Thank Queen_Tammy619
CalistaF, Guest Relations Manager at Red Roof Inn San Antonio - Lackland, responded to this review

Dear Queen_Tammy619: Thank you so much for your kind words! We always strive to meet and exceed the expectations of our guests, and it is my sincere hope that we will see you again on your future travels. Warm Regards, Calista Fulton Social Reputation Manager

Reviewed 2 weeks ago via mobile

Thank you Red Roof Inn for having employees like Emily. She provided great customer service on our visit to San Antonio. Thank you Emily due to your service we will return to Red Roof Inn Lackland when we return to San Antonio.

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Helpful?
Thank Shirlie W
CalistaF, Guest Relations Manager at Red Roof Inn San Antonio - Lackland, responded to this review

Dear Shirlie W: Thank you so much for sharing your experience with us. I look forward to sharing your kind words with Emily, so that she may know her efforts have been recognized and appreciated. We absolutely look forward to seeing you again soon. Sincerely, Calista Fulton Social Reputation Manager

Reviewed 3 weeks ago via mobile

Came for niece's BMT graduation at Lackland on April 14th, stayed one night & came home with bed bugs. There are roaches roaming everywhere, room was dirty, even found a full dirty adult diaper in the bathroom behind the door. Good location for graduation but 3 weeks later trying like hell to rid my apt of the nasty bed bugs...

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Helpful?
Thank Ellen S
Weeki Wachee, Florida
Reviewed 3 weeks ago

We stayed March 15-19th, 2017. We drove up from Central Florida to see our eldest son graduate from Air Force Basic Military Training at Lackland Air Force Base. VALUE- We chose this hotel because of the price. It was the cheapest hotel, very close to the base, and it had the amenities we needed. We were on a very strict...

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Helpful?
Thank LORRIE S
Atlanta, Georgia
Reviewed 4 weeks ago

They have cockroaches and my daughter found a spider in her bed. My 9 year old was freaked out. I told the lady at the front desk, she said they are aware and spray twice a week. But they didn't have another room they could switch me to. When I told the housekeeper, she gave me 3 cans of spray....

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Helpful?
Thank seweet74
Reviewed 28 March 2017

This place is a disgrace to the Red Roof brand. Stayed there three nights, inn town for the grandsons graduation from Air Force BMT. The TV and remote didn't work, had roaches crawling out from behind the headboard of the bed, never could connect to their free wi-fi, the alarm clock was broken, free breakfast consisted of stale dry cereals...

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Helpful?
Thank Billie Ellen S
San Antonio, Texas
Reviewed 24 March 2017 via mobile

Rooms dirty, employees arenleavong windows unlocked for fellow friends and drug dealers to use at will. Employees such as head of housekeeping , maintenance, house man and a few others are using drugs in rooms and people are asking for employees by name for drugs, pool is not up to code and open for the use by guests. The only...

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Helpful?
Thank melissae543
Warren, Ohio
Reviewed 24 March 2017

I stayed here when I was in town for my daughters graduation from basic training at the Lackland Air Force Base. No frills awesome place to lay your head down after a long day on the base. You are literally a minute away from the Luke Blvd. entrance. Trust me when I tell you how convenient that is.

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1Thank killybay
Reviewed 14 March 2017 via mobile

The Red Roof Inn in the Lackland, San Antonio area was disgusting. When we walked into the two bedroom room, we were immediately met with a horrible smell. The bathroom tub was leaking, peeling, and had hair (not ours) all over the floor. The shower curtain rod was held up with wood and duct tape. I was appalled at the...

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Helpful?
Thank Heather O
Las Vegas, Nevada
Reviewed 1 November 2016

Room was very fair for the price!! The property overall needs a little facelift/upgrading but overall decent. The proximity to Lackland AFB is ideal, 5 minutes to the gate for graduations. Restaurant and convenience store within walking distance. Free breakfast was nice!!

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Helpful?
2Thank black3fan06

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Red Roof Inn San Antonio Lackland, TX is a pet friendly, family friendly hotel next to Lackland Air Force Base (AFB). The hotel is also close to the Alamo, the Alamodome, the River Walk, the Tower of the Americas, Henry B. Gonzalez Convention Center and Hemis Fair Park. Kelly Air Force Base (AFB), Wolff Stadium, St. Mary's University and Our Lady of the Lake University are all within 15 minutes. Red Roof San Antonio Lackland features non-smoking rooms, free continental breakfast, free High Speed Wireless Internet access throughout the building, an outdoor pool, a fitness center on-site, and a coin laundry facility. All rooms feature a microwave & refrigerator, iron & ironing board and in-room coffee. Enjoy our complimentary coffeehouse-style coffee and tea in the lobby. One well-behaved family pet per room is welcome. ... more   less 

Additional Information about Red Roof Inn San Antonio - Lackland

Address: 6861 Highway 90 West, San Antonio, TX 78227
Region: United States > Texas > San Antonio
Price Range: RM241 - RM404 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn San Antonio - Lackland 2*
Number of rooms: 156
Reservation Options:
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Also Known As:
Red Roof Inn Lackland Hotel San Antonio
Lackland Red Roof Inn
San Antonio Red Roof Inn
Red Roof Inn San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn San Antonio - Lackland staff and other travellers.
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Questions? Get answers from Red Roof Inn San Antonio - Lackland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms next to parking lot, esp. bottom floor, were noisy during night from traffic. Upstairs room, close to pool for quiet-it's further walk”
LORRIES566, 1 May 2017 | Read review
“I had room 227. That's one of the ones with the bugs.”
seweet74, 27 Apr 2017 | Read review
“2nd floor was quiet”
Pepper65, 22 Sep 2016 | Read review
“There are no great room choices here, the room they moved me too also had roaches.”
  • ROACH CRAWLING ACROSS FACEBOWL
  • ROACH KILLED FROM CRAWLING ON DRESSER COUNTER
  • ROACH ON MY BED
  • DOOR FRAME COMING AWAY FROM THE WALL VERY INSECURE
504pierr, 19 Sep 2016 | Read review
“the wifi never connected although it showed available”
  • we marked the sheet to see if they changed linens like they said they did.  They did not
  • bathroom door had a
  • bathroom was duct taped at the base
  • threshold of the bathroom (grime and mold) after maid service
  • closer view of the bathroom filth
  • dirt and crumbs on top of the refrigerator before we unpacked
  • inside the microwave, notice the mold/burned top right of picture and not cleaned on the tray
758anitah, 8 Aug 2016 | Read review
5 of 5
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