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Booked this hotel based on the availability of an airport shuttle. Phoned from Denver Airport and was told they hadn't had one for years (although it is still there in their description). This is important because Santa Fe has NO taxis, NO public transit to...More
I'm not sure why this hotel gets so many mediocre reviews. Sure, it's an older property, but everything seemed to be clean and well maintained for our stay there. The guys at the front desk were particularly friendly and welcoming, which was a good start....More
Thank Doug G
Response from Benny T, General Manager at Holiday Inn Express Santa Fe - CerrillosResponded 24 October 2017
Hi Doug G,
I appreciate you taking the time to leave a review about your stay! My team and I are thrilled that you had such a great time here in Santa Fe, I hope you had the opportunity to explore our historic city and...More
The bathtub was squeaky when taking a shower, faucet was lose. Room and gruonds were clean, but could use an upgrade. Hotel itself was very quiet – even the HVAC. Friendly, helpful staff. Check in and out easy. Breakfast supposed to be ready @ 6...More
This hotel is long in the tooth. The building is just a little tired and smells faintly of stale cigarette smoke. It was clean and they had clearly done some renovations with new carpet, paint and bathrooms. It just wasn’t enough. The front desk staff...More
8 Thank Jennifer B
Response from IHGService, Guest Relations Manager at Holiday Inn Express Santa Fe - CerrillosResponded 2 weeks ago
Dear Jennifer B,
Thank you for taking the time to write a review about your stay with us. We would like to apologize for not living up to your expectations regarding our hotel condition and service level. Reviews like yours are very valuable as they...More
The room I booked was not what I got. Then I got charged 150 for smoking in the room which I can not get them to remove. Big problem with that is that I do not SMOKE anywhere at all much less in their foom.More
9 Thank patrickclancy
Response from IHGService, Guest Relations Manager at Holiday Inn Express Santa Fe - CerrillosResponded 4 weeks ago
Thank you for taking the time to write a review about your stay with us. We regret to hear the issues you had during your visit. Reviews like yours are very valuable as they enable us to target areas we need to improve...More
US$86 - US$147 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#27 Business Hotel in Santa Fe
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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