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Hilton Santa Fe Historic Plaza

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Traveller (221)
Room & Suite (91)
Dining (39)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Located just 2 blocks from the famous Historic Plaza, the Hilton is one of the best hotels in downtown Santa Fe. Not many hotels near Santa Fe, NM can compete with our excellent service and amenities.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Safe
HOTEL CLASS
Hotel links
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Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
111Restaurantswithin 0.5 km
126Attractionswithin 0.5 km
1,917Reviews
381Photos
17Q+A
100Room tips
Traveller rating
  • 886
  • 572
  • 260
  • 122
  • 78
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Popular mentions
Had a business meeting, booked a room on 5th meeting changed canceled morning of the 6th. Refused refund or any compensation whatsoever. Simply stole my $156.00 !!!!!!! Avoid this sewer at as cost !!!!!
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Hotel's Favourite
I had stayed at this hotel many years ago and it was old and a total let down. We decided to stay again and try it out. They did a MAJOR remodeling. Rooms are great, everything is new. Bathroom is big, rooms are spacious. We were greated by Scarlett and John and honestly
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Response from Pioneer58726326962, General Manager at Hilton Santa Fe Historic Plaza
Responded 10 Jan 2019
Dear pureluigi Thank you so much for taking the time to share your experience. We do have some great staff members, thank you for noticing, Warmest Regards John Rickey
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The location is great. Internet is horrible. Staff is not trained well to respond to "minor" problems. This location falls well short of the typical Hilton standards. I would recommend the Buffalo Thunder property unless you want the old town proximity.
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Review collected in partnership with Hilton Hotels & Resorts
Response from Pioneer58726326962, General Manager at Hilton Santa Fe Historic Plaza
Responded 1 week ago
Dear Daydream Thank you for the review, The internet is being evaluated for upgrade, technology moves very fast as soon as new equipment is installed it is obsolete. I understand you disappointment and we monitor comments to evaluate where we can make the biggest impact with resources. Once again thank you for your review. John Rickey
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My wife and I went to Santa Fe to celebrate anniversary and stayed at this Hilton. Everything about the hotel was great. Staff was extremely attentive, room was great, breakfast was awesome and just walking distance to historic plaza. If you want to visit Santa Fe this is a
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Review collected in partnership with Hilton Hotels & Resorts
Response from Pioneer58726326962, General Manager at Hilton Santa Fe Historic Plaza
Responded 1 week ago
Dear Discover 292641 49930 Thank you for your visit and your review. Santa Fe is a great walking city. I am happy you enjoyed your stay. Warmest Regards John Rickey
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This hotel is a joke. From the second you pull into the driveway, you'll discover: 1) there is no second driveway to exit out of; instead, you have to make a several-point turn to exit from the way you came 2) 2) the entrance is comprised of two sets of heavy doors that *you
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Response from Pioneer58726326962, General Manager at Hilton Santa Fe Historic Plaza
Responded 1 week ago
Dear Em G Clearly we failed to provide you a positive experience. The cascade of problems you communicated in your review is unacceptable and we will review the comments carefully. I want to thank you for taking the time to complete a review so we may review our challenges and move towards a better result. Warmest Regards, John Rickey
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorHilton Santa Fe Historic Plaza
The Deluxe King Room at the Hilton Santa Fe Historic Plaza
Photo provided by managementHilton Santa Fe Historic Plaza
Guestroom
Room 304
Room 304
Room 304
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12345619
charges for parking
We got free parking as part of a wedding package. I believe parking is negotiable.
0 votes
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The pool opens at 7AM and closes at around 10PM in the summertime. We enjoyed our stay at this hotel.
0 votes
We were in the hot tub at Christmas and it was wonderful. I would assume the pool opens Memorial Day and is available by 7 am daily.
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Their outdoor pool is closed during the Winter, however, their hot tub is always open.
1 vote
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1234
"Go anywhere else"
"Belong to Hilton Honors"
"Please try Il Vicino Wood Oven Pizza. GREAT RESTAURANT !!!!"
"Good luck getting the room you reserve."
"Good luck! You may get the room you choose; you may not. Reservations mean nothing here."
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12345620
PRICE RANGE
US$135 - US$274 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton santa fe historic plaza hotel santa fehilton hotel santa fe
LOCATION
United StatesNew MexicoSanta FeDowntown
NUMBER OF ROOMS
158
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