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Holiday Inn Express Saugus (Logan Airport)

622 reviews
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Traveller (78)
Room & Suite (40)
Dining (6)
Overview
  • Excellent27%
  • Very good39%
  • Average16%
  • Poor10%
  • Terrible8%
Travellers talk about
“logan airport”(86 reviews)
“free shuttle”(43 reviews)
“shuttle service”(42 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (622)Write a Review
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All reviewslogan airportfree shuttleshuttle serviceroom was cleanfree breakfasthi expressearly flightbusy roadfront desk staffwould stay here againthe breakfast areaboston areaone night staybooked this hotelnice breakfastyogurtvisiting boston
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11 - 15 of 603 reviews
Reviewed 22 October 2017

Had a flight out at 6:00 AM, wanted a shuttle so we didn't have to mess with turning in a rental car at that early hour. Not only did the shuttle drop us off for our flight, but they also picked us up from the...More

Thank Mike H
Reviewed 19 October 2017

We booked a two Queen bed room for one night. As an Aspire member, I'm used to a little more attention from the hotel staff but we'd been awake 21 hours, had a 7 hour flight and wanted to get to bed (checked in at...More

Thank MissJely
Reviewed 18 October 2017

First of all, there is NO WAY this should be called an airport hotel. That is absolutely NOT TRUE. Secondly, their shuttle service is terrible. We had to wait over an hour and twenty minutes after calling for a shuttle. The room was mediocre at...More

Thank Otis_108
Response from IHGService, Guest Relations Manager at Holiday Inn Express Saugus (Logan Airport)Responded 7 November 2017

Hi Otis_108, Thanks for your recent stay, we're glad to have hosted you. It's sad to hear that our accommodations did not meet your expectations. While I understand your disappointments toward the time it took for the shuttle service to arrive, our property is approximately...More

Reviewed 18 October 2017 via mobile

My friend and I had a very bad airport experience thanks to justfly.com. Never book through them! They confirmed a cancelled flight twice which left us high and dry on our way to Italy. We were lucky to get a room here, and they have...More

Thank VermontFay
Reviewed 10 October 2017

I thought the hotel was closer to Logan Airport than it is. It takes a minimum of a half hour by shuttle bus to get to and from the hotel, longer during rush hour. It's not really an airport hotel. But it's clean, cheap and...More

Thank Jack L
Response from HIExpressSaugus, General Manager at Holiday Inn Express Saugus (Logan Airport)Responded 13 October 2017

Thank you so much for your feedback. I am glad you found us to be a great value to you. We pride ourselves on delivering great value and friendly customer service to all our guests. I hope to see you soon.

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Multilingual Staff
Dry Cleaning
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$91 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$91 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (78)
Room & Suite (40)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
gsamplesrn
11 May 2017|
Answer
Response from to-live-in-Europe | Reviewed this property |
approx. 10 miles, 30 minutes.
1
Vote
Maureen S
14 April 2017|
AnswerShow all 3 answers
Response from HIExpressSaugus | Property representative |
If you book one of our Park and Fly packages the room and parking will be included. We offer 3 different packages, a 7 day, a 10 day, or a 14 day. If you do not book a park and fly package parking is at a rate of $12 per... More
0
Votes
4gb5
30 December 2016|
Answer
Response from HIExpressSaugus | Property representative |
There is not way to walk to the walmart. If our shuttle service is not too busy with pick ups from the airport it can definitely take you over to WalMart. Please see the front desk for this once at the hotel.
1
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Room Tips
"If you need the shuttle ride to the airport, be sure to schedule it with the front desk, don't just show..."
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"Find another hotel"
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"Away from highway if possible"
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"try to stay away from facing the highway"
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