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Red Roof PLUS+ Boston - Logan

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752 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof PLUS+ Boston - Logan
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Showing 677: English reviews
Lekki, Nigeria
1 review
Reviewed 4 April 2014

I stayed in this hotel twice in March 2014. It was generally comfortable. The rooms were neat and quiet. The only thing missing was breakfast. I think adding breakfast to the service would be a great idea. Generally I would say great value for money paid.

Helpful?
Thank Ralph_Nwoke
Darvin A, Manager at Red Roof PLUS+ Boston - Logan, responded to this review

Dear Ralp_Nwoke Thanks for staying with us twice in March, and we hope you do come back soon! I am glad you enjoyed the room, we don’t have breakfast and I will like to introduce you to our new premium room for your next stay. Our premium room includes a box with orange juice, water, to granola bars, trial mix... More 

Cassville
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 April 2014

I stayed at this hotel with my son. The rooms were clean. The bed's were very comfortable. The rooms are huge. The hot water was always hot. Room service did a great job cleaning the rooms and making sure there were fresh towels and soap. . There was coffee in the lobby 24/7. The clerk went out of her way... More 

Helpful?
Thank Kermitwc
Darvin A, Manager at Red Roof PLUS+ Boston - Logan, responded to this review

Dear Thanks for taking the time to share your recent stay details in this review. I am glad that you liked our rooms, and the staff was friendly. I will be sure to share the kind comments with my team and know they will truly appreciate them. We do appreciate your suggestions and will take them into consideration. Thanks again... More 

Montreal, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 March 2014

The hotel was clean, but that was about it. Even though our room was prepaid, the desk clerk ran through the charges on my credit card anyway, and at a rate far above when we had already paid on the Internet. After double-checking with Mastercard that the room was prepaid, I pointed this our to clerk. She promised that a... More 

Helpful?
3 Thank Peregrinus1998
Darvin A, Manager at Red Roof PLUS+ Boston - Logan, responded to this review

Dear Peregrinus 1998 I truly apologize for the unfortunate circumstances you initially encountered during your stay with us. Our goal is to provide you with the best service possible to make your stay with us a memorable one for all the right reasons. I understand how time consuming and frustrating it was for you as well as for myself trying... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 March 2014

Stayed at this place for a Park N Fly. We found the rooms quiet and the beds comfortable. The hotel looks like it's reasonably maintained. However the price reflects the value, here are some things I noted. There is NO continental breakfast. Coffee available in the lobby. Had four people staying in the room for 2 nights and each night,... More 

Helpful?
2 Thank Walshmg
Darvin A, Manager at Red Roof PLUS+ Boston - Logan, responded to this review

Dear Walshmg, Thank you for taking the time to share your experience, we appreciate you staying with us. I am so glad the rooms were quiet, beds were comfortable and the hotel was maintained. You are correct, we do not offer a breakfast or a shuttle (but do have a special taxi rate) and just like you said that is... More 

Santa Barbara, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 March 2014

I have stayed at this property a number of times over the last couple of months. The staff, namely Katie and Venessa, are amazing and have some of the best customer service skills I've seen. Not to say the other staff isn't awesome, they are. As I've told the site manager, Darvin, on more than one occasion, the staff(including him)... More 

Helpful?
2 Thank JaninefromLA
Darvin A, Manager at Red Roof PLUS+ Boston - Logan, responded to this review

Dear , JaninefromLA Thank you so much for reviewing our hotel. I am glad you enjoyed the service during your visit and I will be sure to share your comments with Katie and Venessa and the rest of our team. I am happy to hear that the rooms are spacious, comfortable, Great amenities and a great layout. We are glad... More 

Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 2 March 2014 via mobile

We only stayed one night to get back home. Booked last minute through Expedia and found it for $80.41 including tax. Got a standard room with king size bed. It was surprisingly nice and clean with a comfy bed and clean bathroom. Our room looks like its new! Pleasant front desk staff when we checked in and out. About 8... More 

Helpful?
1 Thank Atimonan
Darvin A, Manager at Red Roof PLUS+ Boston - Logan, responded to this review

Dear Atimona Thanks for staying with us and for taking the time to review us! I am glad to hear you found us clean and with great service. As you mentioned our location can be "tricky" to navigate, however, at the front desk we are here to assist with any needs including directions 24/7 and are always happy to help.... More 

Boston, Massachusetts
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 23 February 2014 via mobile

I stayed here for a week during a recent business trip to Boston. I wasn't impressed. It is not business friendly at all-they charge by the minute for computer usage and charge 50 cents per page to print. 50 cents! Highway robbery--I've stayed at far nicer hotels for the same rate and received these services for free. Also, they placed... More 

Helpful?
1 Thank WClarke84
Darvin A, Manager at Red Roof PLUS+ Boston - Logan, responded to this review

Dear WClarke84, Thanks for staying with us and we appreciate you taking the time to write this review. I am very sorry you were not impressed and apologize if you weren’t aware of all the business friendly services we offer. All guests receive free Wi-Fi, unlimited local and long distance phone calls from the rooms, complimentary copy and fax services... More 

New York
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 February 2014

We have stayed at this hotel for several days (from NY) at a time over the past couple of months as we look for employment in the Boston area, The staff, accommodations, and service is outstanding each time! Michelle, Jessica, Katie and even manager, Darvin have treated us like family. The rooms extremely clean and comfortable. We are truly "hotel... More 

Helpful?
Thank VABeachers
Darvin A, Manager at Red Roof PLUS+ Boston - Logan, responded to this review

Dear Mr. And Mrs. Macklin Thanks for staying with us and for taking the time to write about your visit. I am glad you enjoyed our newly remodeled rooms and also appreciate the kind comments regarding our team members. We always enjoy to hear when our hard work is recognized and I will be sure to praise my team members... More 

Saugus, Massachusetts
1 review
Reviewed 14 February 2014

This is a recently renovated hotel just outside Boston. The decor and furnishings are very contemporary and tasteful. The hotel and rooms are remarkably clean and comfortable! Katie at the front desk was so very friendly and helpful. She was great with suggestions for area dining and making us feel welcomed! We will definitely stay here again and again. We... More 

Helpful?
Thank Mack1231
Columbia, Maryland
1 review
Reviewed 6 February 2014

Room is always cleaned properly, hotel staff is very friendly and helpful. Ms. Katie at the front desk is and has been one of those most helpful people on premise. After a 6 week stay i would gladly room here again. Dom C.

Helpful?
Thank DomColella
Darvin A, Manager at Red Roof PLUS+ Boston - Logan, responded to this review

Dear Dom C, Thank you so much for reviewing our hotel. I am glad you enjoyed the service during your visit and I will be sure to share your comments with Katie and the rest of our team. I am happy to hear that she helped you out when really in need. We also appreciate the comments regarding the cleanliness... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
100% Non-Smoking Red Roof PLUS+ Boston - Logan is Newly Renovated and a great place to relax after seeing Boston's sights- Newbury Street, Boston Commons, Fenway Park, Quincy Market, Boston Harbor, The Freedom Trail, The North End, Back Bay, The New England Aquarium, The Swan Boats, The Museum of Fine Arts, The Science Museum, Harvard University, M.I.T, Tufts University, as well as other famous universities, and so much more. If you are traveling on business, we are just miles away from The Hynes Convention Center, The World Trade Center, Boston's Financial District and Boston Convention and Exhibit Center. If you are here on leisure, catch a concert or see the world famous Boston Celtics or Boston Bruins at TD Garden in Boston or head over to Fenway Park and see the Red Sox! Boston has plenty of fun to offer and in the historic Theatre District you will find several live performances nightly at the Orpheum Theatre, Citi Performing Arts Center, The Charles Playhouse and many others. The Red Roof Inn in Saugus is only 5 miles away from Revere Beach, America's 1st Public Beach as well as Suffolk Downs where you can see exciting horse races most of the year. Don't feel like driving into Boston? Don't worry, we are just 5 miles away from Wonderland T Station (subway) where you can park all day for a very low rate and take a quick 15 minute train ride into the city. ... more   less 

Additional Information about Red Roof PLUS+ Boston - Logan

Address: 920 Broadway, Saugus, MA 01906
Region: United States > Massachusetts > Saugus
Price Range: RM393 - RM742 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof PLUS+ Boston - Logan 2.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Red Roof Inn - Boston Logan Hotel Saugus
Red Roof Inn Boston Saugus
Red Roof Inn Saugus
Saugus Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof PLUS+ Boston - Logan staff and other travellers.
11 questions
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2 months ago
Rochester, New York
3 months ago

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Questions? Get answers from Red Roof PLUS+ Boston - Logan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“I had a room facing the Fuddruckers...quiet and that's a plus!”
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 of 5 bubbles wjm50, 11 Oct 2016 | Read review
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 of 5 bubbles JackieMQ, 5 Oct 2016 | Read review
“good stay AC not noisy”
 of 5 bubbles jecompu, 24 Sep 2016 | Read review
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