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Hilton Garden Inn Springfield

742 reviews
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Traveller (49)
Room & Suite (23)
Pool & Beach (4)
Overview
  • Excellent51%
  • Very good30%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“hall of fame”(260 reviews)
“parking lot”(97 reviews)
“uno restaurant”(23 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Springfield
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (742)Write a Review
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Traveller rating
367
218
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25
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367
218
80
41
25
Show reviews that mention
All reviewshall of fameparking lotuno restaurantfront deskattached restaurantrestaurant next doorhilton gardenbreakfast staffnice hotelwould definitely stay here againgreat place to staylobby areaclean roomsroom servicenice breakfastconvenient locationbusiness center
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11 - 15 of 731 reviews
Reviewed 30 November 2017

We decided to drive down from ME the night before heading to Longmeadow for Thanksgiving and stay at this hotel and go to the Basketball Hall of Fame in the morning. The website for the BHoF didn't indicate that it was closed and the staff...More

Review collected in partnership with Hilton Garden Inn
Thank kyobannai
Reviewed 21 November 2017

Only a lobby when the breakfast buffet isnt running! Otherwise great room, very clean, just no lobby when they need to accommodate extra buffet tables even though your there with your group !!staff was friendly, coffee was horible! Better then dunkin though! Security in parking...More

Review collected in partnership with Hilton Garden Inn
Thank davidcT7662ZG
Reviewed 19 November 2017

Was here on extended businees trip. Great staff, anything you need gets done. Servers at breakfast, fast friendly and efficient. Area is rough, parking lot has issues even with security. Don't leave anything in car! Road construction everywhere due to new casino.

Thank Jeff S
Reviewed 17 November 2017 via mobile

Went there for 2 nights for business. Hotel is in a good location with UNOs attached. Close to Basketball Hall if Fame. My room was clean and comfortable. It was a little noisy at night because of some kind of truck stop behind it. I...More

Thank cjo269
Reviewed 15 November 2017

being right next door to the hall of fame was ideal Breakfast and the breakfast staff we polite and helpful front desk friendly checking in and out while we stayed Housekeeping didn't come to our room Saturday beds weren't made we didn't get clean towels...More

Review collected in partnership with Hilton Garden Inn
Thank Debbie O
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Restaurant
Bar/Lounge
Hot Tub
Tennis Court
Details
Price range
US$137 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$137 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (49)
Room & Suite (23)
Pool & Beach (4)
Hotel & Grounds (33)
Bathroom (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
leona mae S
13 September 2017|
AnswerShow all 6 answers
Response from Shawn F | Reviewed this property |
No, they have a " buffet" breakfast at about 12$ per person. If you don't mind a short walk there is a Dunkin and a McD within a half mile
0
Votes
Betsy B
11 November 2016|
AnswerShow all 2 answers
Response from katelynmarcelina | Property representative |
Hello, Unfortunately we do not have a shuttle service. Uber and a few local Taxi companies are all possible options to get back and forth from the airport. Please let me know if you have any other questions. Thank... More
1
Vote
civil-warrior
13 May 2016|
Answer
Response from Kasac1943 | Reviewed this property |
The hotel looks as if it was built in the 1990's, and they said it had been renovated in the last 5 years. The beds had fresh duvets that supposedly are changed with each guest. don't know when beds/mattresses were... More
0
Votes
Room Tips
"Request a room as far away from the restaurant if possible if you do not want to be disturbed by the band..."
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"there are live bands on the patio in the summer but they only play to 10pm. if that may bother you ask for a..."
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"No helpful tips can I come up with for this place."
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"Our family had booked a total of 5 rooms some with kids and others for just adults all were fine."
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