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29/01/2018 30/01/2018
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    La Quinta Inn & Suites Springfield

    100 Congress St, Springfield, MA 01104-3461
    (915) 888-3792
    Hotel website
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    29/01/2018 30/01/2018
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    Traveller (58)
    Room & Suite (35)
    Dining (14)
    • Excellent38%
    • Very good41%
    • Average13%
    • Poor4%
    • Terrible4%
    Travellers talk about
    “dunkin donuts” (39 reviews)
    “waffles” (33 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
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    29 Jan30 Jan
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (622)
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    1 - 5 of 606 reviews

    Reviewed 3 days ago

    Easy access off the highway, ample parking, good free breakfast selection. Staff was helpful, attentive and efficient. Rooms were clean, well appointed and temperature appropriate. No issues on this visit whatsoever.

    Review collected in partnership with La Quinta
    Thank V8176SZronaldc
    Response from Cristina G, Manager at La Quinta Inn & Suites SpringfieldResponded 2 days ago

    Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Springfield La Quinta. Our team looks forward to providing you with exceptional service in the future. We’ll see you soon. Sincerely, Kadian Lewis Front Office Manager La Quinta Springfield

    Hotel's Favourite
    Reviewed 4 weeks ago

    When we aren't camping, we stay at La Quinta! Not only is this particular franchise a nice one, pets always stay free! We were put on the "pet floor" which happens to be the 6th floor. Our room was nice, large and very clean. The...More

    Thank Sarah C
    Response from Cristina G, Manager at La Quinta Inn & Suites SpringfieldResponded 4 weeks ago

    Thanks for your feedback! I’m pleased to hear that you've had such an lovely stay at Springfield La Quinta. Thank you for letting us know about your thoughts on placement of guest on the pet floor, that is helpful. Our team looks forward to providing...More

    Reviewed 1 week ago

    I originally booked on Expedia. Found out I wouldnt be making it to springfield tonight, so went online and canceled on expedia website the day before. Somehow glitch in the system didn't go through and i did not realise i never got an email confirmation,...More

    1  Thank lailatov888
    Response from Cristina G, Manager at La Quinta Inn & Suites SpringfieldResponded 1 week ago

    Thanks for your feedback. We are sorry to lose you as a guest. I personally apologize for the lack of decorum that you've faced. This is not the kind of experience that we would have wanted you to leave us with. This is an unfortunate...More

    Reviewed 2 weeks ago

    The room was very comfortable, the the noise was unbearable. Doors slamming, people yelling. Bathroom way to small; the door hit on the shower curtain rod and barely made it past the toilet... Tower Square Hotel would have been a better option.More

    Review collected in partnership with La Quinta
    Thank RICHARD B
    Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites SpringfieldResponded 1 week ago

    Richard, Your feedback about your recent stay is greatly appreciated. We are immensely troubled that the noise issues you experienced caused your stay to be unpleasant. These are not indicative of the guest experience we strive to provide and are working tirelessly to eliminate this...More

    Reviewed 2 weeks ago

    Please beware of this business scamming people over smoking fees. I was charged $120 as a "smoking" fee when I don't smoke and didn't smoke in the room. This is a way for La Quinta to make more money for discounted rates through a third...More

    1  Thank Ryan F
    Response from Cristina G, Manager at La Quinta Inn & Suites SpringfieldResponded 1 week ago

    Good morning, I have received your feedback and concerns about fees that has been added to your incidental hold. I can understand your frustrations, though all of our guest are informed that we are a non smoking property. At check-in guest sign a registration that...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Breakfast included
    • Conference Facilities
    • Dry Cleaning
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    • Price range
    • US$105 - US$164 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 208
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Priceline, Expedia, Orbitz, Booking.com, Travelocity, LaQuinta, getaroom.com and Hotwire so you can book your La Quinta Inn & Suites Springfield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • Springfield
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    Traveller (58)
    Room & Suite (35)
    Dining (14)
    Pool & Beach (4)
    Hotel & Grounds (51)
    Bathroom (4)
    Business Centre & Event Rooms (2)
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    Ask a question
    Questions & Answers
    Carla B
    12 November 2017|
    AnswerShow all 6 answers
    Response from Cristina G | Property representative |
    Hi, yes we have a heated indoor pool. No hot tub at this time.
    20 August 2017|
    Response from 202geraldp | Reviewed this property |
    Half a mile on chestnut street
    Clinton G
    19 August 2017|
    AnswerShow all 5 answers
    Response from LoraJ1979 | Reviewed this property |
    I saw signs for the Big E on the way to Six Flags which was only like 15 minutes from the hotel. I don't know exactly but I would say within half an hour maybe.
    Room Tips
    "don't stay here, period."
    Read review
    "we were on the 8th floor, room 818- nice view"
    Read review
    "Find a better hotel!"
    Read review
    "rooms facing the rear are quieter"
    Read review
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