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30/07/2017 31/07/2017
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    Springfield Marriott

    2 Boland Way, Springfield, MA 01115
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    30/07/2017 31/07/2017
    US$152
    US$152
    US$152
    Traveller (84)
    Room & Suite (37)
    Pool & Beach (4)
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    Overview
    • Excellent22%
    • Very good44%
    • Average20%
    • Poor11%
    • Terrible3%
    Travellers talk about
    “room key” (18 reviews)
    “lobby level” (5 reviews)
    Wifi
    Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.5 Star Hotel
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    Hampton Inn & Suites Springfield/Downtown
    239 reviews
    #1 of 8 hotels in Springfield
     
    Hilton Garden Inn Springfield
    688 reviews
    #2 of 8 hotels in Springfield
     
    La Quinta Inn & Suites Springfield
    532 reviews
    #3 of 8 hotels in Springfield
     
    Naomi's Inn
    205 reviews
    #4 of 8 hotels in Springfield
     
    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (353)
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    1 - 5 of 348 reviews

    Reviewed 30 May 2017

    Has to rank as the worst Marriott experience I can remember...from check-in to check-out (and beyond when I emailed the hotel about an error and got no response). First, there was so much construction it was difficult to reach the hotel entrance (not their fault...More

    Thank chimneysweep1912
    Response from Bill H, General Manager at Springfield MarriottResponded 2 June 2017

    Dear Traveler, Thank you for staying with us and for sharing your feedback. I was disappointed to read your perspective and the lack of concern by various team members related to your questions. Please accept my sincere apologies for not meeting your expectations from a...More

    Reviewed 27 May 2017

    Three day meeting, many meeting rooms and the staff was good at keeping everything going smooth. Walking distance to shops and restaurants. Beds were comfortable but the air conditioner in the room is a bit noisy.

    Thank Jeff C
    Response from Bill H, General Manager at Springfield MarriottResponded 29 May 2017

    Dear Traveler, We enjoyed have you and your colleagues with us for your multi-day meeting. I appreciate your comments and thank you for staying with us.

    Reviewed 26 May 2017

    I wanted to write a review to express how the staff at this hotel was so helpful and went above and beyond to help fix my own mistakes. Earlier this week, I left my computer bag in the lobby by accident and didn't realize it...More

    2  Thank Jeff R
    Response from Bill H, General Manager at Springfield MarriottResponded 29 May 2017

    Dear Traveler, Thank you for staying with us and for sharing your overall experience. I was pleased to read how a member of our team found your item and was able to arrange getting it back to you in a timely fashion.

    Reviewed 22 May 2017

    First off, I have stayed at many Marriotts before and this was by far the worst Marriott I have ever stayed in. I paid $275.00 base rate for a Saturday night which was very high in my opinion but it was a Saturday so I...More

    1  Thank Myles L
    Management response:Responded 25 May 2017

    Thank you for taking the time to share your recent experience at the Springfield Marriott with us. One of our key priorities is to provide the highest level of friendly and courteous service and of course a pleasant night sleep. While it was a pleasure...More

    Reviewed 21 May 2017

    We had an excellent stay recently at the Springfield Marriott. The occasion was the 75th birthday of my partner and the hotel could not have been more accommodating. They surprised us with a breakfast coupon and upgraded our room. Both the front desk and restaurant...More

    Thank explore with more
    Response from Bill H, General Manager at Springfield MarriottResponded 22 May 2017

    Dear Traveler, Thank you for staying with us for the 75th birthday celebration weekend. I appreciate the nice comments about my team and was pleased to see you visited the Springfield Museums and Student Prince Restaurant. We have a great location and as you indicated...More

    Hampton Inn & Suites Springfield/Downtown
    239 reviews
    #1 of 8 hotels in Springfield
     
    Hilton Garden Inn Springfield
    688 reviews
    #2 of 8 hotels in Springfield
     
    La Quinta Inn & Suites Springfield
    532 reviews
    #3 of 8 hotels in Springfield
     
    Naomi's Inn
    205 reviews
    #4 of 8 hotels in Springfield
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Room Service
    • Hotel Amenities
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Concierge
    • Self-Serve Laundry
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$155 - US$264 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 262
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotels.com, Priceline, Travelocity, Hotwire, TripOnline SA, Cancelon and HotelQuickly so you can book your Springfield Marriott reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • Springfield
    • Also Known As
    • Marriott Springfield Hotel Springfield
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    Traveller (84)
    Room & Suite (37)
    Pool & Beach (4)
    Dining (3)
    Hotel & Grounds (59)
    Business Centre & Event Rooms (3)
    Bathroom (1)
    Family and Play Areas (1)
    Nearby
    Naomi's Inn
    205 reviews
    2.54 km away
     
    La Quinta Inn & Suites Springfield
    532 reviews
    .85 km away
     
    Hampton Inn & Suites Springfield/Downtown
    239 reviews
    1.22 km away
     
    Hilton Garden Inn Springfield
    688 reviews
    1.25 km away
     
    Nearby Restaurants
    Theodore's
    293 reviews
    .28 km away
    The Student Prince Cafe & The Fort Dining Room
    388 reviews
    .26 km away
    Nadim’s Downtown Mediterranean Grill
    153 reviews
    .19 km away
    Adolfo's Italian Restaurant
    72 reviews
    .35 km away
    Nearby Attractions
    Springfield Museums
    349 reviews
    .59 km away
    Dr. Seuss National Memorial Sculpture Garden
    335 reviews
    .59 km away
    Basketball Hall of Fame
    478 reviews
    1.06 km away
    Springfield Armory National Historic Site
    199 reviews
    1.51 km away
    Ask a question
    Questions & Answers
    Diane D
    16 June 2016|
    Answer Show all 4 answers
    Response from A J F | Reviewed this property |
    No pets allowed.
    1
    Vote
    Debbie A C
    8 January 2015|
    Answer Show all 6 answers
    Response from Bill H | Property representative |
    The Springfield Marriott is connected to a public parking garage with 1200 spots. The garage is run by a 3rd party and we do charge $17.00 per night per car with unlimited in and out privileges. This is a discounted... More
    0
    Votes
    Room Tips
    "Avoid the 'river view' it is really a highway view with the noise that comes with that."
    Read review
    "Bathroom is small, any room would be fine but everyone in our group said the same about the size if the..."
    Read review
    "choose an alternative hotel"
    Read review
    "All rooms appear equal"
    Read review
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