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Hilton Scranton & Conference Center

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1 room 2 adults 0 children
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Hilton Scranton & Conference Center
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850 Reviews from our TripAdvisor Community

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Showing 845: English reviews
Chicago
Reviewed 1 week ago

its my home in Scranton. Clean comfy room with a caring staff! greeted bu name by more tan one staff member. Nicest doorman, Ray, (he's from Brooklyn no wonder). Great waffles at breakfast!!!! Free bottled water in the room. i'll beback!!!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank U4526GKgregb
Erin A, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review

Hi "U4526GKgregb"! Thank you for contributing to our #16 spot out of 282 Hilton Hotels. We are thrilled to hear that our staff carried out our tradition of making you feel cared for, valued and welcomed! We love Ray as well! He is grateful for your compliment. The Hilton Scranton family looks very much forward to hosting you again soon!...

Pittsburgh, Pennsylvania
Reviewed 1 week ago

We really enjoy staying at this Hilton Hotel in Scranton. The facility is clean and very well maintained. The staff is friendly and helpful. The Fitness Center and the pool are just perfect for people like us who need a break from 7 hours on the highway. We have stayed here a few times and hope to do so again...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Linda B
Erin A, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review

Hi Linda! Thank you for choosing to stay with us! We are so thankful that we earned your 5-star rating! I will certainly pass your compliments along to the team and housekeeping. I love using the pool and gym as well! The hot tub is wonderful to relax in after a long day. It makes us so happy to hear...

Blue Bell, Pennsylvania
Reviewed 1 week ago

We checked in late for an overnight stay and everyone was extremely friendly and helpful. Room was very clean. Food was pretty good too even though we were the only ones left. Only knock...have to go outside to park.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank baileypat13
Erin A, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review

Hi "baileypat13"! Thank you kindly for your generous 5-star rating. We are ecstatic to hear you were pleased with our staff and facilities. Due to our convenient property in downtown Scranton, our location provides our garage to be next door. We appreciate your understanding. Our staff looks forward to welcoming you back again soon! Happy New Year! Sincerely, Erin Anastos...

Philadelphia, PA
Reviewed 2 weeks ago

Extremely dirty. Will be writing letter with pictures attached. Stains on bed, walls, couch. Some spills that weren't cleaned on nightstand. Sparkle - poorly done -above hot tub. Extremely disappointed as I stayed here previously and was much better.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank vaughn4242
Erin A, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review

Good morning "vaughn4242", We are disappointed that we were unsuccessful in giving you the real Hilton Scranton experience! Your honest feedback is extremely helpful to our housekeeping department. This is unacceptable and we can guarantee that you will be provided with our standard immaculate room if you choose to stay with us again. I sincerely apologize for your negative experience....

Poughkeepsie, New York
Reviewed 2 weeks ago

What a fabulous Hilton location! We were warmly welcomed by Luke, Dana, Ray and others and made to feel important the two days we stayed with them. They happily made dinner reservations for us, drove us to dinner one night, and generally made it a complete pleasure to stay with them. It's a convenient location to many dining options and...

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Helpful?
Thank Parrothead66
Erin A, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review

Hi "Parrothead66"! We are so appreciative of your amazing review! Your kind compliments will be passed along to Luke, Dana, Ray and the rest of the staff. I am so proud to hear that our team showed you our standard Hilton Scranton experience. I am always happy to hear when a guest takes advantage of our shuttle service! It sounds...

Coconut Creek, Florida
Reviewed 2 weeks ago

Arrived at the hotel and checked the bed for cleanliness. 1st bed was disgusting and covered with yellow and brown stains. They moved us to another room and that one was the same. Took us 8 more rooms before we found a bed that was sleepable. The staff was even amazed that it was that bad. This hotel had amazing...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank U14MCkennethb
Erin A, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review

Good morning "U14MCkennethb", Thank you for your recent stay with us! We sincerely apologize for our irregular error regarding the beds. As the award-winning Hilton Scranton, this is not our standard. Our housekeeping department has been informed and we guarantee to never allow this to reoccur. I am pleased to hear that we provided you with a complimentary stay and...

Burnt Hills, New York
Reviewed 2 weeks ago

We met our son and his family half way since we were unable to get together for Christmas. We chose it because we had stayed here before and with two grand kids, the pool made it appealing. We enjoyed watching them as they played in it. We were impressed with the friendliness of the staff. My expectations as a HiltonHonors...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank doc577
Erin A, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review

Hi "doc577"! Happy New Year! We are so glad your grandchildren were able to enjoy the pool! We love it as well. Thank you for complimenting our award-winning staff. We strive to make every guest feel at home. We express our gratitude for your HHonors Gold member status. Thank you for being a part of the Hilton Scranton family. We...

Carrboro, North Carolina
Reviewed 3 weeks ago

We stayed here while skiing at Elk Mountain, about 35 minutes away. There are no hotels near Elk, so this is a great downtown location, with friendly staff, and clean and comfortable rooms. We had the breakfast package so we got a great breakfast to give us energy for the slopes.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Richard G
Erin A, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review

Dear Richard, Thank you for staying with us during your ski trip to Elk Mountain! It's so nice you have gotten out to the slopes this season. We are happy you enjoyed our convenient downtown location, positive staff, luxurious rooms and breakfast! We hope you stay with us again next time. Happy New Year! Sincerely, Erin Anastos | Sales Coordinator...

newjoy
Reviewed 3 weeks ago

For two nights in Scranton, the Hilton provides a wonderful place to relax. Great breakfast. We used the digital key through Hilton Honors and really appreciated the ease of use of the app. Rooms were up to date, clean, and we were genuinely greeted by the hotel staff. Breakfast was great in the morning...try the pancakes!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank newjoy
Erin A, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review

Hi "newjoy", Thank you for your 5-star rating! We love our breakfast and are thrilled you did too! Additionally, it always makes us happy when our guests get to experience the benefits of being a HHonors member. I will pass your kind compliments along to our award-winning team! I am pleased we met our standard of hospitality! We hope you...

Dallas, Texas
Reviewed 3 weeks ago

The rooms were clean and staff were okay. I was a little annoyed because of parking though. The people at the front charged me for a night of parking even though it should have been free for a night because my water was brown for a day. The people at the front desk when I called about it were not...

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Helpful?
Thank 530xtine
Erin A, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review

Hi "530xtine", Firstly, thank you for choosing to stay with us over the holidays! We sincerely apologize for the water situation. Fortunately, I am glad we were able to give you a complimentary night stay. I understand how this was an inconvenience and we promise you will not have any issues if you give us another chance! Thank you for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Scranton is an IACC certified conference center located in downtown Scranton Pennsylvania. The Hilton offers 175 guest rooms and suites with on-site dining options in Trolleys Bistro, Casey's Corner, PJ's Pub and the Electric City Cafe which proudly brews Starbuck's coffee. The hotel features a beautiful 50' lap pool, a whirlpool and a 24 hour exercise room. The conference center has 19 total meeting rooms including a 75 seat amphitheater and a grand ballroom accommodating up to 500 guests. ... more   less 

Additional Information about Hilton Scranton & Conference Center

Address: 100 Adams Ave, Scranton, PA 18503-1826
Region: United States > Pennsylvania > Scranton
Price Range: RM516 - RM845 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Scranton & Conference Center 3.5*
Number of rooms: 175
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Orbitz, Travelocity, Priceline and Jetsetter so you can book your Hilton Scranton & Conference Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Scranton Hotel Scranton
Hilton Scranton And Conference Center
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Scranton & Conference Center staff and other travellers.
10 questions
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2 months ago
Florissant, Missouri
9 months ago
ny
4 months ago
Wisconsin

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Questions? Get answers from Hilton Scranton & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We has a king deluxe with a living room area - very nice and comfortable.”
 of 5 bubbles Parrothead66, 8 Jan 2017 | Read review
“Make sure to ask for exactly what you like in a room. Our experience was that they will bend over backwards to supply it.”
 of 5 bubbles terrig652, 28 Nov 2016 | Read review
“the suite is really big - especially if you are going to be in town for a few days.”
 of 5 bubbles X5887TLbobh, 28 Nov 2016 | Read review
“If views matter, ask for something on the front of the hotel, otherwise you will overlook some sort of generator units.”
 of 5 bubbles MarkLaurel, 18 Sep 2016 | Read review
“Don't stay immediately next to the elevator. Sound travels into the room. Relocate and received a dinner for the inconvenience.”
 of 5 bubbles benweiss, 28 Aug 2016 | Read review
5 of 5
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