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Hotel Aspen InnSuites Flagstaff / Grand Canyon

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Hotel Aspen InnSuites Flagstaff \/ Grand Canyon
Hotel Aspen InnSuites Flagstaff / Grand Canyon
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163 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Aspen InnSuites Flagstaff / Grand Canyon
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Showing 142: English reviews
Vienna, Austria
Reviewed 24 November 2016

General very clean and well maintained. Breakfast offer far above USA standard. Staff was very friendly and attentive! WIFI worked well. On the day of arrival there is a welcome drink and nachos. Heating worked well and especially quiet. Special praise to the gentleman from the reception and the breakfast service! 100% Recommendable!

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Helpful?
Thank rhorac_332592
GMHotelAspen, Guest Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review

Dear rhorac_332592, Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. We are excited to share this wonderful review with our hardworking staff, and we thank you for giving us this opportunity to congratulate them on a job well done. Your five star review means a lot to us, and we thank you...

Phoenix, Arizona
Reviewed 23 November 2016

The hotel was clean and comfortable. The staff was friendly. A quaint little place in Old Town Flagstaff up on a hill . A bit dated but an amazing value for the price. Would definitely stay here again

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Thank sherriv241
GMHotelAspen, Guest Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review

Dear sherriv241, Thank you for sharing this heartfelt review of our hospitality and accommodations. We are so glad to know that you had a great time with us and thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations in a reasonable cost. We would love to have you back and we do hope...

Prague
Reviewed 22 November 2016

We spent a very cold night at Aspen inn because of their heating system . it was broken in our room and we had to fix the heating manually. We succeeded after an hour of trying but even after that, we still had a very cold bathroom. Maybe it was possible to fix the heating in there as well but...

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Helpful?
Thank ManaPet
GMHotelAspen, Guest Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review

Dear ManaPet, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. We strive hard to maintain a quiet and family friendly environment, but we can not control the railroad noise. In the future, please speak with our front desk staff if there is too...

A TripAdvisor Member
Level Contributor
24 reviews
5 hotel reviews
2 helpful votes
Reviewed 22 November 2016 via mobile

Comfy beds, morning breakfast, great staff. I was not very impress with the restroom since there was no cabinet to put my stuff. The location is perfect if your visiting the grand cañon. The hotel is close to many amenities and near the highway.

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Thank A TripAdvisor Member
GMHotelAspen, Guest Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

Peoria, Arizona
Reviewed 21 November 2016 via mobile

I found this hotel to be very nice and enjoyed our two days. The staff was wonderful and very very nice and yes the rooms are a bit old but for the price it was great!! The bed was the most comfortable I have ever slept in for a hotel and the shower omg I could have stayed in it...

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Thank vanotti317
GMHotelAspen, Guest Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review

Dear vanotti317, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be comfortable and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We also appreciate your...

Brussels, Belgium
Reviewed 19 November 2016 via mobile

For 52$/night you canot expect a 4 star motel with nice views and killer comfortable beds. Yoy pay what you get. The rooms, probably all of them, need a facelift and some fresh paint. Our door did not close all the way which let a slight cold breeze enter the room. The bed was ok, kinda itchy in the beginning...

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Thank usfuturec
GMHotelAspen, Guest Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review

Dear usfuturec, Thank you for sharing the details about your recent visit. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned are being addressed to our management. I do thank you for bringing this matter to...

Arizona
Reviewed 16 November 2016

While the staff was most helpful and responsive, the price was great, and the room was clean... the bathroom was scary so I chose NOT to take a shower there. The stay was just for overnight so no big deal. They offer a Happy Hour in the evening and continental breakfast in a small place across the parking lot. We...

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Thank Goingwell2016
GMHotelAspen, Guest Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review

Dear Goingwell2016, Thank you for taking the time to share your experience! We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our bathroom. We appreciate your rating and are very glad that this...

Reviewed 15 November 2016 via mobile

Hotel is nothing fancy but gets the job done. Breakfast was tasty. Includes the usually stuff waffles, eggs, sausage. The people who work at front desk were nice. There is a train the goes by fairly often but it becomes unnoticeable after a while

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Thank Ocita2014
GMHotelAspen, Guest Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review

Dear Ocita2014, Thank you for your compliments to our staff, hospitality and breakfast layout. We are excited to share this wonderful review with our hardworking staff, and we thank you for giving us this opportunity to congratulate them on a job well done. We can't begin to tell you how much we appreciate your five star review, and we can't...

Reviewed 14 November 2016 via mobile

You'll have to look far & wide to find a better location and extraordinary value. We really enjoyed their get acquainted social hour and incredible hot breakfast! Our king room was petite with walk-in rain maker shower, coffee maker, and loads of privacy. Housekeeping and front desk team were superb! We'd stay again ... that says everything!! It's not the...

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Helpful?
Thank colonelbraz
GMHotelAspen, Guest Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review

Dear colonelbraz, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high housekeeping and hospitality standards. It is so rewarding to hear...

Prescott, Arizona
Reviewed 13 November 2016

First the good news. The location is great, close to town and easy access to restaurants, shopping, etc. Great value—two bedroom suite with two bathrooms. Beds are comfortable. Hotel has been remodeled since our last visit, nicer fixtures, etc. Good breakfast. Parked right outside our room. One requirement, you must like trains because you will hear them go by often....

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Helpful?
Thank DeeAnn M
GMHotelAspen, Guest Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review

Dear DeeAnn M, Thank you for sharing the details about your recent visit. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned are being addressed to our management. I do thank you for bringing this matter...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel Aspen starts off the day with a complimentary hot breakfast buffet with scrambled eggs, potatoes, homemade Belgian waffles and more. In the afternoon, swim in the outdoor seasonal pool or meet some new friends at the complimentary social hour. Surrounded by beautiful mountains and rugged desert canyons, this Flagstaff, Arizona hotel offers convenient, complimentary amenities just minutes from year around recreational activities and historic national monuments. In the city center : Centrally located in Flagstaff, this hotel is less than two miles from NAU, Lowell Observatory and historic downtown. Guests can enjoy the walking and jogging trails of the Urban Trail System and San Francisco Peak Mountains just steps from Hotel Aspen Flagstaff. Within a short drive, explore the Grand Canyon, Oak Creek Canyon or Sunset Crater Volcano National Monument. ... more   less 

Additional Information about Hotel Aspen InnSuites Flagstaff / Grand Canyon

Address: 1008 E Route 66, Flagstaff, AZ 86001-4747
Region: United States > Arizona > Flagstaff
Price Range: RM201 - RM500 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Aspen InnSuites Flagstaff / Grand Canyon 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Hotel Aspen Innsuites Flagstaff
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Aspen InnSuites Flagstaff / Grand Canyon staff and other travellers.
3 questions
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11 months ago
Homelake, Colorado

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Questions? Get answers from Hotel Aspen InnSuites Flagstaff / Grand Canyon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the back so u aren't along the highway”
 of 5 bubbles 496AmyM, 7 Jan 2017 | Read review
“Keep driving”
 of 5 bubbles jackandtara, 31 Dec 2016 | Read review
“My advice to choose a good room is to choose it at another hotel.”
 of 5 bubbles drumh, 5 Dec 2016 | Read review
“Request one of the upper level rooms, upstairs, for best views, possibly quieter with no one above.”
 of 5 bubbles 455deeannm, 13 Nov 2016 | Read review
“If you wear heels, don't book a room on the second level. You will not survive the grates that are the stairs!”
 of 5 bubbles WindWolfess, 11 Nov 2016 | Read review
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