We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

BEST WESTERN Pony Soldier Inn & Suites

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
BEST WESTERN Pony Soldier Inn & Suites
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

1,106 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for BEST WESTERN Pony Soldier Inn & Suites
See the most recent reviews
Showing 1,006: English reviews
Clemson, United States
1 review
Reviewed 28 December 2015

We were on our trip to Grand Canyon, and this was a perfect hotel to stay overnight to get to see Route 66 and Flagstaff. It was nice hotel, clean, and breakfast was exceptional, like true European hotel's breakfast. I personally did not expect this kind of breakfast in hotel of that price range. We liked that hotel had this... More 

Review collected in partnership with Best Western

Helpful?
Thank Guzeliya K
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Greetings, and thank you for taking the time to review your experience with us. So glad to hear you enjoyed our visitor’s wall, and our delicious breakfast buffet. The next time your Route 66 travels bring you our way, we hope to see you again. Until then, happy travels and enjoy the holidays! Best, Scott, GM More 

Glendale, Arizona
Level Contributor
4 reviews
3 hotel reviews
Reviewed 24 December 2015 via mobile

This place was alright I would stay again for a quick stay. Its outdated and you hear trains all night, also it's a very loud place you can hear everything in the rooms next to you and any kid that screams is loud in your room and you can hear everyone coming and going on the stairs. But it has... More 

Helpful?
Thank jennifer s
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Thank you for your recent stay. While pleased you enjoyed your stay overall, I’m sorry about the sound disturbances. We do have areas of our hotel that are better suited for guests more sensitive to the sounds of the trains, and if made aware at time of check in, we are more than happy to assign a room in that... More 

San Diego, California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 December 2015

The staff could not have been nicer. Our trip to the Grand Canyon was interrupted by a snow storm. Although the motel was somewhat dated, the rooms were recently updated, very clean,comfortable, with excellent wi-fi. The breakfast lounge was large, very comfortable and well attended. The food selection, quantity and quality were very good. An asset which increases the value... More 

Review collected in partnership with Best Western

Helpful?
Thank Chris H
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

So glad to hear we were able to offer refuge from that storm-- it was a doozy! Despite all changes in travel plans, it’s our honor to be able to offer a comfortable, relaxing place to stay while waiting out the snow in order to insure a safe journey continuing on. Our hot breakfasts are just another one of the... More 

Reno, Nevada
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 December 2015

easy on/off I-40, great front desk staff, nice room but smallish, excellent hot breakfast, great dinner recommendation to Italian place nearby. had many lodging choices but this one was in a much better location, had better appearance and access. Met our needs for this type of trip. Now i'm filling space since they want 200 characters and I want to... More 

Review collected in partnership with Best Western

Helpful?
Thank SSaw2
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Haha, thank you for your commitment to the character count! In all seriousness though, thank you for taking the time to review your recent experience with us. I’m happy it was a pleasant one overall and we were able to connect you via recommendation to some excellent Italian cuisine to compliment a comfortable stay at our hotel. We hope to... More 

Anchorage, Alaska
Level Contributor
3 reviews
Reviewed 14 December 2015 via mobile

The room was clean and we had great wifi signal in our second story room. The front desk was quite helpful. The morning we woke up, it had snowed about 5 inches. The staff had pushed a paper under the door with numbers that would be helpful for making a trip in the snow, along with addresses of places to... More 

Helpful?
Thank Spookymoose
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Guest safety is our top priority, and sometimes that means giving a heads up on the road conditions-- I’m glad to hear it was of help to you during your travels. Please come stay with us again the next time you’re in the area, and until then, we wish you happy holidays! Best, Scott, GM More 

Salt Lake City, United States
2 reviews
Reviewed 13 December 2015

Small rooms, but clean and functional. Love the indoor spa - but the chlorine in the spa was a bit strong. I've stayed here a couple of times. It is a good value for Flagstaff, which tends to be expensive for what you get. This hotel is near the mall/discount shopping area and that is good for coming to town... More 

Review collected in partnership with Best Western

Helpful?
Thank Nancy M
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Thank you for taking the time to review! I’m pleased you’ve found you can count on us for consistently comfortable stays when visiting Flagstaff for shopping excursions. If you’re looking for larger accommodations, some of our guests have found the suites to be just the extra bit of room they need while traveling. Please give our front desk a call... More 

Tulsa, United States
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 December 2015

The hotel itself was clean. It did look a bit dated. I liked how the doors to the rooms were set back a bit from the hallway. I was impressed with the quality of breakfast items and the professionalism of the staff that was responsible for monitoring the breakfast. I would strongly recommend that some adequate security lighting be installed... More 

Review collected in partnership with Best Western

Helpful?
Thank Cheryl H
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Greetings, and thank you for taking time to review your recent stay with us. I’m pleased you had a pleasant experience overall, and enjoyed our hot, delicious breakfast that’s included. It’s a favorite of many! We appreciate your feedback regarding the lighting, and I have made sure to pass along your suggestion to the appropriate department. While Flagstaff does enjoy... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 December 2015

We chose Flagstaff so we could make day trips to the Grand Canyon. The hotel was quiet for the most part - we were there at the end of the Thanksgiving weekend, and there was noise in the hallways in the early evenings, but none at night. For the price, we found it to be a good value. There's a... More 

Review collected in partnership with Best Western

Helpful?
Thank Wendy M
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Thank you for choosing Best Western Pony Soldier as your home away from home over the holiday weekend. I’m very happy to learn it worked out so well and that you enjoyed our convenience to the Grand Canyon and to everything Flagstaff has to offer. Please come see us again the next time you’re in the area, and remember that... More 

suprise, United States
1 review
Reviewed 5 December 2015

I drive all across northern Arizona for business, and this is best hotel experience I've had on Route 66! The staff goes above and beyond to take care of you. Great people, great location, great rates, and the free breakfast is great, too.

Review collected in partnership with Best Western

Helpful?
Thank John G
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

We take it as one of the highest compliments when a seasoned traveler such as yourself says we are the best hotel experience they’ve had on Route 66! We appreciate your business, both past and future, and look forward to seeing you again soon. Happy travels! Best, Scott, GM More 

Orange, United States
2 reviews
Reviewed 4 December 2015

Traveling with a new puppy across country, this facility was an excellent choice. Booked the hotel direct with Best Western and was provided all information up front from their agents. Staff was exceptional when I did a late check-in. Check-out was easy and again the staff was great.

Review collected in partnership with Best Western

Helpful?
Thank Patrick W
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

I’m so glad to hear you had such a positive experience with us while traveling with your new pup. Furry babies need to be with their family too, and Best Western understands that. So happy we could accommodate, and we appreciate you taking the time to comment on your experience at our hotel. Our staff will be pleased to know... More 

122 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (120)
Viewed
Hotel & Grounds (26)
Viewed
Pool/Beach Area (6)
Viewed
Dining (13)
Viewed
Room/Suite (37)
Viewed
View from Room (5)
Viewed
Bathroom (11)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (21)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (2)
Viewed
Hotel & Grounds (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Flagstaff hotels
6.5 km away
Comfort Inn Flagstaff
Comfort Inn Flagstaff
#6 of 63 in Flagstaff
919 reviews
2.6 km away
Little America Hotel Flagstaff
2.5 km away
Sonesta ES Suites Flagstaff
Show Prices
Show Prices
Show Prices
2.6 km away
Holiday Inn Express Flagstaff
1.1 km away
Country Inn & Suites By Carlson, Flagstaff
6.9 km away
Sleep Inn
Sleep Inn
#11 of 63 in Flagstaff
321 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast

Additional Information about BEST WESTERN Pony Soldier Inn & Suites

Address: 3030 E Route 66, Flagstaff, AZ 86004-3936
Region: United States > Arizona > Flagstaff
Price Range: RM344 - RM670 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Pony Soldier Inn & Suites 2.5*
Number of rooms: 75
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Odigeo, Priceline, Travelocity and Cancelon so you can book your BEST WESTERN Pony Soldier Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Pony Soldier Hotel Flagstaff
Best Western Flagstaff
Best Western Hotel Flagstaff
Hotel Style:
#8 Business Hotel in Flagstaff
#14 Romantic Hotel in Flagstaff
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Pony Soldier Inn & Suites staff and other travellers.
5 questions
Ask a question

See all questions (5)

Questions? Get answers from BEST WESTERN Pony Soldier Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have a mobility issue - don't take a room on the second floor - no elevators”
 of 5 bubbles GBishome, 7 Oct 2016 | Read review
“Stay on the top floor and away from the road/rail.”
 of 5 bubbles josiep495, 26 Sep 2016 | Read review
“Ask for non-smoking room with fridge and window facing east, giving you a pretty view of Route 66 and the railroad.”
 of 5 bubbles gregbV5698NM, 28 Jul 2016 | Read review
“Arrive early, eat breakfast early as the hotel fills up during the summer tourist season.”
 of 5 bubbles CasualView, 2 Jul 2016 | Read review
“Best continental breakfast”
 of 5 bubbles diesella, 29 Jun 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay