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03/09/2017 04/09/2017
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    Best Western Pony Soldier Inn & Suites

    3030 E Route 66, Flagstaff, AZ 86004
    Hotel website
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    Best prices for your stay
    03/09/2017 04/09/2017
    US$150
    US$150
    US$150
    Traveller (139)
    Room & Suite (50)
    Dining (15)
    Overview
    • Excellent37%
    • Very good33%
    • Average20%
    • Poor7%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Multilingual Staff
    Pets Allowed
    Facilities for Disabled Guests
    Business Centre
    Housekeeping
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Pony Soldier Inn & Suites
    Special Offer: $10 GIFT CARD EVERY NIGHT
    Hotel deals
    Deals (12)
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    • Standard Room, 1 Queen Bed, Non Smoking - Flexible Rate
      US$150
      View Deal
    • 0
      US$150
      View Deal
    • Queen Room - Non-Smoking
      US$150
      View Deal
    View all 12 deals from US$150
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    Write a Review
    Reviews (1,295)
    Traveller rating
    Traveller type
    Time of year
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    There are newer reviews for Best Western Pony Soldier Inn & Suites
    See the most recent reviews

    201 - 205 of 1,180 reviews

    Reviewed 12 October 2016

    We spent one night at the Best Western Pony Soldier in Flagstaff and would not stay there again. Although the room was clean, the bed comfortable and the complimentary breakfast very good, the room was small and there was no table for our laptop. Our...More

    Thank SharonandJuan
    Response from sgramsaz, General Manager at Best Western Pony Soldier Inn & SuitesResponded 17 October 2016

    Greetings! Thank you for taking the time to write such a thorough review and explaining your rating! I’m very happy to hear you enjoyed many aspects of your visit including cleanliness, a comfortable bed and our complimentary breakfast buffet. Had we known of your room...More

    Reviewed 9 October 2016

    We have stayed at over 30 BW's in the last year and found this one to have the smallest rooms. The breakfast was typical BW type only it seemed to lack any flavor. The staff were very professional and helpful and the room was clean...More

    Review collected in partnership with Best Western
    Thank Willaim H
    Response from sgramsaz, General Manager at Best Western Pony Soldier Inn & SuitesResponded 12 October 2016

    Thank you for your choosing Best Western Pony Soldier for your recent Flagstaff visit. Although it sounds like there were several enjoyable points, I’m sorry to read that your overall satisfaction was less than stellar. Although we remain mindful about our pricing, Flagstaff is in...More

    Reviewed 9 October 2016

    The hotel is nice but the room was very small. The bed was comfortable but we could have used a more significant blanket. Food for breakfast ran out and was not replenished after 9am even though breakfast went to 9:30. Need to stay in one...More

    Review collected in partnership with Best Western
    Thank Jimdarmarsh
    Response from sgramsaz, General Manager at Best Western Pony Soldier Inn & SuitesResponded 12 October 2016

    Greetings, and thank you for your recent stay. I’m glad you had a pleasant experience overall. I am reviewing your suggestions for improvement with my team and can ensure you we’ll do everything we can to earn all five satisfaction stars during your next visit....More

    Reviewed 9 October 2016 via mobile

    Second rate hotel. Customer service is a disaster. They explain problems off saying it is a problem with corporate. No accountability. Go somewhere else. They asked me to say more, so the front desk was rude. Completely a disaster.More

    Thank wmbarnes189
    Response from sgramsaz, General Manager at Best Western Pony Soldier Inn & SuitesResponded 12 October 2016

    Thank you for your feedback. We work hard to not only meet but exceed guest expectations and it’s always a disappointment to hear when we’ve missed the mark. I’m sorry to hear your interactions with myr team did not solve any issues that presented themselves....More

    Reviewed 8 October 2016

    On arrival at the BW Pony Soldier, we were a bit skeptical, as this looked like an older facility [it is], but it turned out to be clean, crisp and well maintained. We were well received at check-in, and were offered an upgrade [happily accepted]...More

    Thank GBishome
    Response from sgramsaz, General Manager at Best Western Pony Soldier Inn & SuitesResponded 12 October 2016

    Thank you for your recent stay and excellent description of the experience. We’re always thrilled when we exceed guest expectations! When your travels bring you back to Flagstaff, I hope you’ll consider our hotel your home away from home. Safe travels! Best, Scott, GM

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    About
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Multilingual Staff
    • Business Centre with Internet Access
    • Things to do
    • Pool
    • Hot Tub
    Details
    • Price range
    • US$92 - US$242 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Business Hotel in Flagstaff
    • #14 Romantic Hotel in Flagstaff
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 75
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Best Western, Expedia, Hotels.com, Priceline, Travelocity, Hotwire, TripOnline SA, Cheap Tickets, Cancelon, Agoda and HotelQuickly so you can book your Best Western Pony Soldier Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Arizona >
    • Flagstaff
    • Also Known As
    • Best Western Pony Soldier Hotel Flagstaff ,
    • Best Western Flagstaff ,
    • Best Western Hotel Flagstaff
    Add Photo Photos
    Traveller (139)
    Room & Suite (50)
    Dining (15)
    Pool & Beach (6)
    Hotel & Grounds (56)
    Bathroom (13)
    Business Centre & Event Rooms (1)
    Nearby
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    Travelodge Flagstaff East
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    .26 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    The Museum Club
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    Ask a question
    Questions & Answers
    Abigail-france L
    2 August 2017|
    AnswerShow all 3 answers
    Response from s3production | Reviewed this property |
    Hi do not know sorry
    0
    Votes
    HBCoxJr
    2 May 2017|
    AnswerShow all 2 answers
    Response from sgramsaz | Property representative |
    The Airport is about 6 miles from our hotel. We do not have an airport shuttle. There is taxi cab service available and I'm guessing it would be about $15 each way. There are other hotels that are closer to the airport... More
    1
    Vote
    ibmistered
    6 April 2017|
    AnswerShow all 2 answers
    Response from IllyCoffeeDrinkers | Reviewed this property |
    Greetings, We stayed here with two well trained 50 pound dogs in one room without any problems. We just respected the other guests and kept a low profile. Have a nice stay.
    0
    Votes
    Room Tips
    "Parking is round the back for easier access to the disabled facilities rooms."
    Read review
    "any room in this place would be good."
    Read review
    "Get a room in the back away from the highway and train."
    Read review
    "request an upstairs suite."
    Read review
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