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Holiday Inn Express Flagstaff

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Holiday Inn Express Flagstaff
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656 Reviews from our TripAdvisor Community

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Showing 599: English reviews
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Reviewed 4 days ago NEWvia mobile

Clean and comfortable. Outstanding staff. Julie at the front desk did a great job of getting us into the room we wanted as well as helping us resolve a question we had with our final bill. Plenty of space for the complimentary breakfast.

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Helpful?
Thank Richard S
HIEF M, General Manager at Holiday Inn Express Flagstaff, responded to this review

Richard, We strive to make each stay as pleasant and comfortable as possible. We will use your comments to coach our team in order to provide a better experience in the future as well as to indicate how we make a difference. I hope you will give us a chance by staying with us again to show you that your...

Avon, Ohio
Reviewed 1 week ago via mobile

Changed our plans and headed to flagstaff. Found this hotel and have nothing but good things to say. Brann at checkin was great, then at breakfast my wife who has a soy allergy, asked Gregory the GM about their ingredients and he checked everything down to cooking spray. After finding that it was in the eggs and in spray he...

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Helpful?
Thank Brett B
Wakefield, United Kingdom
Reviewed 1 week ago

We stayed here as part of a trip to the Grand Canyon, I can't complement the staff enough. On arrival at the hotel, our Travel Agent had messed the booking up, but Nathan sorted it out for us. The room was well appointed, with a microwave, fridge and hot drink making facilities. bed was comfy. Breakfast changed every day and...

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Helpful?
Thank TASSY1
London, United Kingdom
Reviewed 1 week ago

Do not get a room on the side of the hotel facing the freight train line. They will keep you up all night! My sister moved rooms to get some sleep. We stuck with it being heavier sleepers - also the heating and cooling system was very noisy. Otherwise a pleasant enough stay - Mike the handyman rescued us from...

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Helpful?
Thank narindersinghflora
Calgary, Canada
Reviewed 2 weeks ago

We have always stopped here on our way to and from Mexico to Canada. The cost this year was the most expensive Holiday Inn stay ever at $180 USD which converts to $248 CDN. The breakfast was substandard although the cookies and evening coffee were good. Breakfast coffee was tasteless it was so weak; juice was watered down; and the...

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Helpful?
Thank Corliss M
Management response:

Dear Valued Guest, Thank you for taking the time to comment on your stay with us. I would like to start by apologizing for not meeting your expectations. We pride ourselves in offering a great overall value as compared to the other properties in the area and price ourselves very competitively within our marketplace. We will use your comments to...

Flagstaff, Arizona
Reviewed 2 weeks ago via mobile

This place is right off the interstate and Lucky Lane. This hotel is very nice it has an indoor swimming pool any outstanding staff very clean direction for breakfast in the morning fireplaces in the lobby which is very well-kept place I don't think anybody would be disappointed only thing I can suggest is stay in the room opposite side...

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Helpful?
Thank saykenny
HIEF M, General Manager at Holiday Inn Express Flagstaff, responded to this review

We strive to make each stay as pleasant and comfortable as possible. We will use your comments to coach our team in order to provide a better experience in the future as well as to indicate how we make a difference. I hope you will give us a chance by staying with us again to show you that your stay...

Boise, Idaho
Reviewed 2 weeks ago

We always get a top-floor room and the advice to stay opposite the interstate might have been a great choice if the pool hadn't been undergoing repairs to the roof at 8 am every morning of our stay. Which also meant that the pool was not open, despite the cost normally paid for a pool. Wish we had experienced the...

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Helpful?
Thank BoiJoy
HIEF M, General Manager at Holiday Inn Express Flagstaff, responded to this review

We strive to make each stay as pleasant and comfortable as possible. We will use your comments to coach our team in order to provide a better experience in the future as well as to indicate how we make a difference. I hope you will give us a chance by staying with us again to show you that your stay...

VA
Reviewed 2 weeks ago via mobile

Stayed here for 3 nights from 31st March. Arrived in the snow after a long drive only to find out our booking agent messed up. Took a little time but Nathan sorted it out for us. All the staff we encountered were lovely. The hotel has a cosy feel to it and breakfast is above expectations for an Express. Room...

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Helpful?
Thank scottiejd
HIEF M, General Manager at Holiday Inn Express Flagstaff, responded to this review

Dear Guest, It's the people in this people business that makes hospitality fun! We strive to make each stay as pleasant and comfortable as possible. We will use your comments to coach our team in order to provide a better experience in the future as well as to indicate how we make a difference. I hope you will give us...

santa fe NM, United States
Reviewed 2 weeks ago

Traveling I-40 East or West, this location is a definite stay over for a very enjoyable visit. Rooms are always very clean and provide a quiet atmosphere for a well rested evening. Breakfast is updated with various choices, clean, and well maintained. The ladies do a fantastic job ensuring the former is made possible. Five stars, well done ladies. Check...

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Helpful?
Thank Charles S
HIEF M, General Manager at Holiday Inn Express Flagstaff, responded to this review

We strive to make each stay as pleasant and comfortable as possible. We will use your comments to coach our team in order to provide a better experience in the future as well as to indicate how we make a difference. I hope you will give us a chance by staying with us again to show you that your stay...

Washington, District of Columbia, United States
Reviewed 2 weeks ago

Nice stay overall with just one complaint. I had room 502 (King-bed) and the mattress on the far side of the room was weak. It would sink badly when sitting or laying on it. As a result, I slept on the other side of side of the mattress near the wall which I don't care for. Other than that, everything...

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Helpful?
Thank Michael J
HIEF M, General Manager at Holiday Inn Express Flagstaff, responded to this review

We strive to make each stay as pleasant and comfortable as possible. We will use your comments to coach our team in order to provide a better experience in the future as well as to indicate how we make a difference. I hope you will give us a chance by staying with us again to show you that your stay...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
When traveling to Northern Arizona for business or leisure, Stay Smart at the Flagstaff Holiday Inn Express Hotel. We are centrally located to many Flagstaff attractions including Historic Rt. 66, Northern Arizona University, Lowell Observatory, Museum of N. AZ and the Riordan Mansion. Breath taking monuments like Grand Canyon, Sedona, the Red Rocks, Meteor Crater, Sunset Crater, Painted Desert and the Petrified Forest are nearby and a must see for all traveling through.The Flagstaff Holiday Inn Express Hotel is also the right place for relaxation and great hospitality! Our guests can enjoy views of the San Francisco Peaks from many of our wonderful guest rooms. All our comfortable rooms include a host of amenities including complimentary high-speed Internet access. Come sit and relax by our cozy fireplace in the evenings or have fun in our arcade room. Stop by our Express Start Breakfast Bar every morning for a deluxe hot continental breakfast served complimentary to all our guests. The hotel also has an outdoor/ indoor heated pool, a spa and a fitness center. The Flagstaff Holiday Inn Express offers meeting & banquet facilities, and also provides complimentary shuttle services to both the Flagstaff Airport & Amtrak Station. The staff at the Flagstaff Holiday Inn Express Hotel are always eager to provide you with friendly, courteous and professional service. We look forward to seeing you here! ... more   less 

Additional Information about Holiday Inn Express Flagstaff

Address: 2320 E Lucky Ln, Flagstaff, AZ 86004-9744
Region: United States > Arizona > Flagstaff
Price Range: RM560 - RM1,155 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Flagstaff 2.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Flagstaff
Holiday Inn Flagstaff
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Flagstaff staff and other travellers.
7 questions
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Knoxville, Tennessee
5 months ago
santa fe NM, United States
Pocahontas, Illinois
Phoenix, Arizona
11 months ago

See all questions (7)

Questions? Get answers from Holiday Inn Express Flagstaff staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a room on the top floor”
TASSY1, 18 Apr 2017 | Read review
“Avoid north facing rooms - backing onto freight train line - they go on ALL night”
narindersinghflora, 17 Apr 2017 | Read review
“The top floor opposite the train tracks was good advice, though you can see the interstate from there, it is not noisy from this distance.”
BoiJoy, 10 Apr 2017 | Read review
“High floors are the best”
charless611, 9 Apr 2017 | Read review
“Room 502 (King-bed) and the mattress on the far side of the room was weak”
90michaelj, 7 Apr 2017 | Read review
5 of 5