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Holiday Inn Express Flagstaff

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Holiday Inn Express Flagstaff
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645 Reviews from our TripAdvisor Community

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Bermuda Dunes, California
Reviewed 21 July 2015

Not sure what more you can expect from a Holiday Inn Express. Rooms are, well - Holiday Inn. Staff is rude and seems put out. If it hadn't been so late at night traveling I would have kept on going. Overpriced for a 9 hour sleep over. Left an item there and they were not at all helpful in getting...

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Helpful?
3Thank Cheeks1994
Jordan M, Front Office Manager at Holiday Inn Express Flagstaff, responded to this review

Cheeks1994, We appreciate your honest feedback. Your comments have been shared with our Management team. Safe travels, Austin Russell Front Office Manager

Rio Rancho, New Mexico
Reviewed 20 July 2015 via mobile

We stay here every time we are traveling. The staff is always very friendly and helpful. The rooms are clean but nothing remarkable. We have stayed at better and worse holiday inns. I like there are places to eat within walking distance, which is nice when u have been driving all day.

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Thank gina m
Jordan M, Front Office Manager at Holiday Inn Express Flagstaff, responded to this review

Gina M., Thank you for providing feedback on your stay. We are glad to hear you are a frequent guest when travelling. We hope your experience with us only grows. See you Next Time, Austin Russell Front Office Manager

Ash Fork, Arizona
Reviewed 19 July 2015

For more than $200/night (July, 2015) I expected a lot more. The rooms are cramped. The decor is showing signs of wear. The closing edge of the wooden door of our room had a dent in it suggesting past application of a crow bar. Only one elevator seemed to be working, and people were complaining about the long wait times....

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2Thank charlesplatt
Jordan M, Front Office Manager at Holiday Inn Express Flagstaff, responded to this review

Good Day Mr. Platt, My name is Austin Russell and I am the Front Office Manager of the Holiday Inn Express in Flagstaff. I apologize that you did not find your stay as satisfactory. I do not make any excuses for our shortcomings and take all comments very seriously to make all our guests feel happy and satisfied. Yes, our...

Reviewed 15 July 2015 via mobile

The hotel is small and clean great for something quick. The service is good, but I went with a some friends that didnt know english and they struggle trying to comunícate. Near by is a delicious restaurant.

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Helpful?
Thank Viviana V
Jordan M, Assistant General Manager at Holiday Inn Express Flagstaff, responded to this review

Hello Viviana, Thank you for taking the time to provide feedback regarding your visit. We appreciate your honest remarks and are glad that you enjoyed your overall visit. We hope that you do think of us again for future travels! Best, Jordan Mauck Assistant General Manager

Chino Hills, California
Reviewed 12 July 2015

This is an older hotel, the rooms are noticeably smaller than other Holiday Inn Expresses. The walls are thin. The rooms have been redone with new wallpaper and decor. The air conditioning in our room leaked water onto the floor, which got the bottom of our suitcases wet and made my allergies act up. The hotel is close to the...

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Helpful?
Thank Carol H
Jordan M, Front Office Manager at Holiday Inn Express Flagstaff, responded to this review

Carol H, Thank you for taking the time to respond with a review on your stay and our hotel. We are still working on little renovations to make our hotel feel new. We apologize for the inconvenience of the A/C Unit and have made that our number one priority in our maintenance department. We hope that you will consider us...

uk
Reviewed 12 July 2015

Room okay, but pool facilities shocking! Absolutely freezing water! It took me fifteen minutes to get my 11 year old son in the water, and he is a swimmer in a swim club! Whilst trying to coax him in I think I was in danger of getting hypothermia!! Shabby, run down facilities. Hot tub crumbling around sides, no bubbles, just...

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Helpful?
Thank lizziemartie
Jordan M, Front Office Manager at Holiday Inn Express Flagstaff, responded to this review

lizziemartie, Thank you for submitting a review on your stay with us. We are doing everything we can to update our older building. We apologize if it did not meet the standards of what you expect from an IHG branded property. Best, Austin Russell Front Office Manager

Prescott, Arizona
Reviewed 10 July 2015

Noisy door slamming by other guests. After falling to sleep early, at 1:20 A.M. was awakened by a continuous vehicle horn that lasted for 20 minutes. The vehicle was located below 2nd floor window. When the noise finally stopped, was not able to sleep the rest of the night. The free breakfast was great. The hotel staff was friendly. Will...

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Helpful?
Thank Larry H
Jordan M, Assistant General Manager at Holiday Inn Express Flagstaff, responded to this review

Hello Larry H , Prescott, Arizona, We would like to thank you for choosing Holiday Inn Express - Flagstaff. We understand the importance of receiving a good night sleep. Unfortunately, it sounds like you received the opposite of just that. The noise experience that you had is extremely out of the ordinary and unfortunately happens to be one of those...

Reviewed 9 July 2015 via mobile

This hotel is a little older than a lot of Express but is very well kept. All the common area was spotless and I enjoyed the pool. The rooms were being updated when we were there. The rooms were a little small.the breakfast was standard Express breakfast.

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Thank Mark H
Jordan M, Assistant General Manager at Holiday Inn Express Flagstaff, responded to this review

Hello Mark H, Thank you very much for taking the time to provide feedback regarding your visit. We are thankful to have been your resting spot as you were attending a wedding. We hope to see you again for future visits to beautiful Flagstaff. Best, Jordan Mauck Assistant General Manager

Tonawanda
Reviewed 9 July 2015 via mobile

We used this hotel as a staging point for our trip northward toward the Grand Canyon and several destinations in Utah. It is easily reached off the interstate and has several restaurants and a Walmart nearby. We flew into Phoenix and arrived here in about 2 hours. Upon arrival I realized this hotel is professionally run and the staff is...

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Thank RScott20142014
Jordan M, Assistant General Manager at Holiday Inn Express Flagstaff, responded to this review

Hello RScott20142014, Our locations is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the heart of cool pine country and a very strategic location that brings our guest just a few steps away from must-see attractions and modern-day conveniences. Best, Jordan Mauck Assistant General Manager

Payson, Arizona
Reviewed 6 July 2015

First let me say this isn't some resort or five star fancy pants property, I would best describe it as a "Travelers Hotel". The staff is quite courteous, the decor is pleasant, and the morning breakfast is excellent! Breakfast is more than cold cereal. They include eggs, bacon, ham, and sausage to boot! There's pancakes and a host of other...

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Helpful?
Thank AZ_Rep_Barton
Jordan M, Front Office Manager at Holiday Inn Express Flagstaff, responded to this review

AZ_Rep_Barton, Thank you so much for your kind review from your travels. We are very happy to hear you had a pleasant stay with us and look forward to any returning stays. It is great to know our hotel renovation has been a success! Take Care, Austin Russell Front Office Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
When traveling to Northern Arizona for business or leisure, Stay Smart at the Flagstaff Holiday Inn Express Hotel. We are centrally located to many Flagstaff attractions including Historic Rt. 66, Northern Arizona University, Lowell Observatory, Museum of N. AZ and the Riordan Mansion. Breath taking monuments like Grand Canyon, Sedona, the Red Rocks, Meteor Crater, Sunset Crater, Painted Desert and the Petrified Forest are nearby and a must see for all traveling through.The Flagstaff Holiday Inn Express Hotel is also the right place for relaxation and great hospitality! Our guests can enjoy views of the San Francisco Peaks from many of our wonderful guest rooms. All our comfortable rooms include a host of amenities including complimentary high-speed Internet access. Come sit and relax by our cozy fireplace in the evenings or have fun in our arcade room. Stop by our Express Start Breakfast Bar every morning for a deluxe hot continental breakfast served complimentary to all our guests. The hotel also has an outdoor/ indoor heated pool, a spa and a fitness center. The Flagstaff Holiday Inn Express offers meeting & banquet facilities, and also provides complimentary shuttle services to both the Flagstaff Airport & Amtrak Station. The staff at the Flagstaff Holiday Inn Express Hotel are always eager to provide you with friendly, courteous and professional service. We look forward to seeing you here! ... more   less 

Additional Information about Holiday Inn Express Flagstaff

Address: 2320 E Lucky Ln, Flagstaff, AZ 86004-9744
Region: United States > Arizona > Flagstaff
Price Range: RM593 - RM987 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Flagstaff 2.5*
Number of rooms: 50
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Also Known As:
Holiday Inn Express Hotel Flagstaff
Holiday Inn Flagstaff
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Flagstaff staff and other travellers.
7 questions
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Knoxville, Tennessee
4 months ago
santa fe NM, United States
Pocahontas, Illinois
Phoenix, Arizona
11 months ago

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Questions? Get answers from Holiday Inn Express Flagstaff staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A good place to stay and eat at the Northern Pines Restaurant.”
 of 5 bubbles Z6870IJgarym, 21 Mar 2017 | Read review
“Ask for a top level room.”
 of 5 bubbles 509TomB, 14 Mar 2017 | Read review
“All are great! We had 2seperate stays with different rooms and were very happy!!”
 of 5 bubbles lollycakes, 13 Mar 2017 | Read review
“Get a high floor to avoid highway noise and railroad track noise.”
 of 5 bubbles cardbucfan, 13 Mar 2017 | Read review
“If you're looking for easy on/off the highway, food and gas -- this is the place!”
 of 5 bubbles 490peggyg, 3 Nov 2016 | Read review
5 of 5