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Despite the construction next door and the train passing behind the property, it was pleasantly quiter than I expected. Check-in was quick. However, the receptionist did not have a map of the property and just pointed in the direction of my room and said "parking...More
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Response from Tina M, Guest Relations Manager at Days Inn Flagstaff - West Route 66Responded 22 December 2017
We can't thank you enough for your five star rating of Days Inn Flagstaff - West Route 66 hotel. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We...More
Lobby was misleading because the lobby was nice and the rooms were not. Walls were paper thin and beds were uncomfortable. Breakfast was adequate but no protein and coffee was lukewarm. They had outdoor furniture for seating in the breakfast room. Would not recommend this...More
Response from Tina M, Guest Relations Manager at Days Inn Flagstaff - West Route 66Responded 2 weeks ago
Thank you for completing our guest satisfaction survey and letting us know about your recent experience at our hotel. Know that your voice is of tremendous importance to us and we are confronting each of the issues that you mentioned to ensure that no...More