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The Mansion on Delaware Avenue

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Traveller (116)
360
Panoramas (9)
Dining (15)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Buffalo's first and only AAA Four Diamond hotel provides a cosmopolitan, European hotel experience with value added complimentary amenities such as valet parking, breakfast, afternoon cocktails, downtown Land Rover transportation, free wireless and/or hi-speed internet and more. Guestrooms receive equivalent deluxe services and amenities, with size and architectural detail distinguishing each room type.
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Property amenities
Room Service
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Breakfast included
Banquet Room
Business Centre with Internet Access
Concierge
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Shuttle Bus Service
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Classic
Historic Hotel
HOTEL CLASS
Hotel links
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522Reviews
302Photos
6Q+A
92Room tips
Traveller rating
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Popular mentions
Beautiful restored mansion with a top notch staff. The service was outstanding. Location is perfect for walking to the theater district and many fine restaurants however if you'd rather ride, the staff will shuttle you in a classy Range Rover to your destination. It's great
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I stayed at The Mansion for the second time recently. The first stay - it was years ago - was brief; I think I stayed overnight. This stay was considerably longer. I stayed at the hotel with a client and a colleague in separate suites for five nights. We were in Buffalo for
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Response from JenN1493, General Manager at The Mansion on Delaware Avenue
Responded 3 weeks ago
Thank you for your kind words and feedback on your recent stay with us. I am so glad to hear you had a lovely stay and your experience exceeded your expectations. As you clearly experienced, our Butlers shine in everything they do for our guests. We appreciated your candor and feedback on our fitness room and the challenges there. We have rectified the problem so no future guests will experience the same in the future. We look forward to your return to us in the future.
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The hotel is older and quaint. Staff was very responsive and the wedding reception was amazing! Butlers are happy to shuttle to local destinations. I was excited to see all of the jets in the shower, but the pressure was low and the water never really got hot enough (we were
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Response from JenN1493, General Manager at The Mansion on Delaware Avenue
Responded 3 weeks ago
It was a pleasure hosting you and the wedding at The Mansion on Delaware Avenue. Thank you for your comments and feedback on your stay. We are delighted your experience was positive and we are looking into the cause of the water pressure challenge you experienced during your stay. We most sincerely apologize for this problem and hope it will not hinder you from coming to us again in the future. Again, many thanks for the wonderful comments. We appreciate your business.
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Not only is this place gorgeous, but the customer service is phenomenal! They shuttled our party to dinner, the theater and back home. Nightcaps were complimentary, as was breakfast in the morning. We drank wine by the fire in the Billiards Room until 2am. The valet service
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Response from JenN1493, General Manager at The Mansion on Delaware Avenue
Responded 5 Dec 2018
Thank you, Thank you, Thank you for your wonderful feedback on your experience at The Mansion on Delaware Avenue. We are delighted to see you took advantage of all of our amenities and added values during your stay! Our Butlers always take time to ensure our guests comfort is of the highest level of service before, during and at departure. I was very happy to see they took extra care in bringing your car around for you, especially as we begin winter. Nothing says we love you more than having our guests get into a warm and cleaned off care in winter! Thank you again for staying with us. We look forward to your return visit.
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Stayed at the property last night after some late evening holiday shopping arrived to a room that was 60 degrees. Heat not working and was promptly offered a space heater that appeared to be same circa as the property. No king beds on site and evidently no heat, room with giant
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Response from JenN1493, General Manager at The Mansion on Delaware Avenue
Responded 27 Nov 2018
Dear Explorer: Thank you for your feedback. I certainly apologize for the temperature in our room. I am sorry that you experienced this as you know this is not our standard for our property. There is no excuse that I can give to you for the malfunction of the heat in your room and given availability of the hotel could have given you the option of moving to an alternate accommodation. Thank you for your feedback, our maintentance dept has rectificed the problem so it will not happen again for future guests. Again, our sincereset apologies, and I hope you will consider us again in the future so you can experience The Mansion for all it has to offer.
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Professional photo exclusively commissioned by TripAdvisorThe Mansion on Delaware Avenue
The Suite at The Mansion on Delaware Avenue
Professional photo exclusively commissioned by TripAdvisorThe Mansion on Delaware Avenue
The Suite at The Mansion on Delaware Avenue
Professional photo exclusively commissioned by TripAdvisorThe Mansion on Delaware Avenue
The Fireplace Premium Grand Room at The Mansion on Delaware Avenue
Professional photo exclusively commissioned by TripAdvisorThe Mansion on Delaware Avenue
The Fireplace Premium Grand Room at The Mansion on Delaware Avenue
Professional photo exclusively commissioned by TripAdvisorThe Mansion on Delaware Avenue
The Classic Room at The Mansion on Delaware Avenue
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12345631
Thank you for your inquiry. Our event team would be happy to check availability for you. We certainly try to accommodate all requests depending upon other events happening in the hotel. We just need a little bit more information to confirm your request.
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Yes, the complimentary shuttle service was fantastic as well. I agree with the person from Tampa; simple give them a call, or e-mail the hotel before your arrival to ensure you have the correct information. Have a wonderful time!
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We noted nothing paranormal at the hotel at all! Abnormal in a good sense like having a chauffeur, an open bar before dinner.... as for the beds and room arrangement I would suggest contacting the hotel!
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Hello, I'm not sure how we missed your question - I apologize for the late response. Yes, The Mansion is handicap accessible and has barrier free guest rooms available. If you would like additional information, please feel free to call The Butlers at 716.886.3300 Thank you for your inquiry!
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12
"High up if possible although street noise is minimal anywhere. Free parking!"
"If you can afford it, choose a bigger room. I have a feeling those are better constructed."
"Stay in the big suite."
"Phone ahead to speak with management."
"Ask for room 202...especially in the fall when the colors are changing."
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PRICE RANGE
US$211 - US$286 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the mansion on delaware avenue hotel buffalomansion on delaware avenue buffalo
LOCATION
United StatesNew YorkBuffalo
NUMBER OF ROOMS
28
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