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The Mansion on Delaware Avenue

499 reviews
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Traveller (111)
Room & Suite (137)
Dining (15)
Overview
  • Excellent74%
  • Very good16%
  • Average6%
  • Poor3%
  • Terrible1%
Travellers talk about
“honor bar”(37 reviews)
“butler service”(28 reviews)
“cocktail hour”(37 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Free Shuttle or Taxi Services
Room Service
4.0 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (499)Write a Review
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Traveller rating
361
79
31
14
7
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All reviewshonor barbutler servicecocktail hourrange roverland rovercar servicedelaware avenueeuropean style breakfastdinner reservationsgrand roomduring happy hourcontinental breakfast in the morningmile radiusboutique hotelyogurtfree valet parkingfourth floor
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1 - 5 of 492 reviews
Reviewed 3 January 2018

the building itself is very nice. lots of charm and ambiance. the bathroom in our suite had a very odd shower and the water was lukewarm. the pilot lights on the fireplace went out....they shut off gas and vowed to fix while we were at...More

1  Thank whitelaketraveler
Response from Jen N, General Manager at The Mansion on Delaware AvenueResponded 5 January 2018

Thank you for your review of The Mansion on Delaware Avenue. I am terribly sorry to hear of the challenges experienced during your stay. Our team works diligently to ensure our guests stay is exceeded and our maintenance team has resolved the items to which...More

Reviewed 31 December 2017

We booked The Mansion on Delaware Avenue for the first time for a two-night getaway in Buffalo. We were incredibly impressed by the superb service and professionalism shown by all the butlers. After a harrowing three-hour journey from Hamilton in terrible traffic and snow, we...More

Thank chickadee830
Response from Jen N, General Manager at The Mansion on Delaware AvenueResponded 3 January 2018

Thank you, thank you, Thank you! We are so pleased that you enjoyed your stay with us at The Mansion on Delaware Avenue. Your comments truly encapsulates all that we do to make our guest experience memorable. WE truly appreciate your patronage and we look...More

Reviewed 30 December 2017

We have wanted to stay at the Mansion for a long time and we finally did it! We visited Buffalo for a U.S Thanksgiving getaway and spent our last evening here. It was a fabulous experience from start to finish. From the moment we walked...More

Thank Jen M
Response from Jen N, General Manager at The Mansion on Delaware AvenueResponded 5 January 2018

Dear Jen M: We were delighted to be a part of your travels during Thanksgiving! Thank you for the kindest of words on our hotel and the services provided to you. You truly encapsulated the level of services in your review. As you experienced, our...More

Reviewed 14 December 2017

Tucked away in downtown Buffalo, NY on Delaware St. is a majestic old mansion surprisingly called, The Mansion on Delaware. The detail in this old, beautifully restored mansion casts your mind back to the heady days when Buffalo was one of the richest cities in...More

Thank rnwster
Response from Jen N, General Manager at The Mansion on Delaware AvenueResponded 5 January 2018

Dear MWSTER: Yes, we are indeed a gem in Buffalo! Thank you for your wonderful review of our hotel. Our team exudes the passion and caring for all of our guests and I am so pleased to see you recognized this during your stay! I...More

Reviewed 25 November 2017

We are repeat visitors to the Mansion and each time we are blown away by the service. The butlers will do whatever they can to make sure your stay - no matter how long - is perfect. There's such warmth and class in all they...More

1  Thank Tracy R
Response from Jen N, General Manager at The Mansion on Delaware AvenueResponded 30 November 2017

Thank you so much for your kind words. We are delighted that you enjoyed your stay with us and we look forward to your return in the future! Jen Noble- Rebmann

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Shuttle Bus Service
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Details
Price range
US$181 - US$305 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Buffalo
#4 Business Hotel in Buffalo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$181 - US$305 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Buffalo
#4 Business Hotel in Buffalo
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (111)
Room & Suite (137)
Dining (15)
Amenities (30)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Snm198
23 October 2017|
AnswerShow all 3 answers
Response from Jen N | Property representative |
Thank you for your inquiry. Our event team would be happy to check availability for you. We certainly try to accommodate all requests depending upon other events happening in the hotel. We just need a little bit more... More
0
Votes
expresstwisted
4 June 2016|
AnswerShow all 2 answers
Response from Maryanne37 | Reviewed this property |
Yes, the complimentary shuttle service was fantastic as well. I agree with the person from Tampa; simple give them a call, or e-mail the hotel before your arrival to ensure you have the correct information. Have a wonderful... More
0
Votes
Shirleymustang
19 January 2016|
AnswerShow all 6 answers
Response from Derek B | Reviewed this property |
We noted nothing paranormal at the hotel at all! Abnormal in a good sense like having a chauffeur, an open bar before dinner.... as for the beds and room arrangement I would suggest contacting the hotel!
0
Votes
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12
Room Tips
"Stay in the big suite."
Read review
"Phone ahead to speak with management."
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"Ask for room 202...especially in the fall when the colors are changing."
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"They are all beautiful!!!!!!"
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