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Holiday Inn Express & Suites Downtown Buffalo

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#11 of 23 Hotels in Buffalo
Certificate of Excellence
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1 room 2 adults 0 children
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Holiday Inn Express & Suites Downtown Buffalo
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646 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Downtown Buffalo
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Showing 616: English reviews
Ogdensburg, New York
Reviewed 25 November 2013

We stay here all last Feb. and most of March this past year. I was going thru treatment at Roswell and became close to some of the staff here, Jen, Mike and Gwen. They treated us great, from an extra fridge in the room to free tickets to a show at She as. The rooms were spotless and very comfortable....

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Helpful?
1Thank Mike T
BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review

Thank you for the nice words. We are very honored to work with our local hospitals and very blessed to meet the nice families that stay with us!

Grimsby, Canada
Reviewed 25 November 2013

Great hotel. Stayed there after a Sabres-Leaf game. Suites were exceptional and very clean. TGIF's was located right off of the main lobby of hotel. Our room overlooked Shea's Theatre and the free trolley line that we used to get to the game at First Niagara. Breakfast was excellent. Lots of choices to eat. Hotel had fresh lemon water in...

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2Thank Dolores484
BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review

Thanks for the great review! The above ground subway is a great way to get to the First Niagara Center and see a game. I am so pleased to hear our location was a good fit for your needs. We are very pleased to be able to provide a full hot breakfast to our guests.

Buffalo, New York
Reviewed 24 November 2013

Although our room was set-up for accessability, there was plenty of space. Instead of being a room for 2 we could manage to sleep 6 people easily. Room was nice and clean. Great business center that always open. Enough about the room, all I can think about is the food. The're bagel, toast, mini muffin, three different type of cereal...

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Thank Chan S
Louisville, Kentucky
Reviewed 22 November 2013

I came to Buffalo for a family wedding and was very happy to find this location as the brides suggestions were very pricey and didn't offer as much. MIKE was most helpful in offering a great rate for the 7 rooms we booked. The rooms were beautiful and spacious. The location was perfect for our needs and a good time...

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1Thank Debbie M
Barrie
Reviewed 19 November 2013 via mobile

Went from Friday to Sunday and took in the Sabres/Leafs game. Right on the free trolley line to the First Niagara Center. Rooms very spacious and location central to everything. Ate at Pearl street which was three trolley stops away. Staff was helpful and parking not far from Hotel. Great place to stay. Would definitely return.

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2Thank Metboy
BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review

Glad you liked the hotel. We are indeed in a great location and the free trolley train right outside our hotel is a great plus! You were also at a GREAT game! Go Sabres!

Montreal, Quebec
Reviewed 16 November 2013

Good location in downtown Buffalo. The rooms were really nice and spacious. I really liked the layout with 2 doors to the washroom, 2 TVs, a desk and a pull-out sofa. It would be great for a family traveling to Buffalo. The breakfast definitely hit the spot.The front door staff were alright. Not the most happy people in the world,...

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Thank cww76
BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review

Thank you for taking the time to give us a review. Hope we see you again!

Erie, Pennsylvania
Reviewed 13 November 2013

Just wanted to convey my experience making a reservation at the Comfort Suites in downtown Buffalo, NY. The agent I dealt with was Michelle. She gave me a great deal on a room and was very patient, kind, curious, and knowledgeable about all Comfort Suites had to offer. Wish more experiences were like this one! Thanks Michelle!

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Thank Christina A
BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review

Thank you for the nice comments, especialy about Michele. We are lucky to have her.

Meadville, Pennsylvania, United States
Reviewed 11 November 2013

We stayed at the Comfort Suites to attend a concert at First Niagara. After reading the reviews I have to admit there was some hesitancy. What was concerning was how people described the area around the hotel. Once we arrived and surveyed the area its a typical downtown hotel. Comments made here about the parking need to taken with a...

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1Thank Bob L
Ottawa, Canada
Reviewed 11 November 2013

This hotel was very unexpected. The staff was always very happy to help you with just about anything! My girl friend needed some feminine products. It was late and the gentleman at the desk went on a wild goose chase around the hotel to help her. THey have free bottled water, amazing since bottles are usually 9$ at other hotels....

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1Thank max_trottier
Dayton, OH
Reviewed 6 November 2013

I got back from work and no soap or shampoo, I mentioned this to the front desk and they said they would talk to the maid. The front desk did offer to give me soap or shampoo. Second day no soap, shampoo or towels. Went to the front desk and explained and nothing was done. Third day no soap, shampoo,...

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Helpful?
1Thank Chris M
BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review

I just read your review and I am very sorry about your experience. I can't imagine why we would not have serviced your room correctly. All staff are trained to clean rooms and replenish supplies. I will speak to the housekeeping department and make sure this does not happen in the future. I hope you will reach out to me...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Holiday Inn Express & Suites Downtown Buffalo

Address: 601 Main St, Buffalo, NY 14203-1488
Region: United States > New York > Buffalo
Price Range: RM526 - RM896 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Downtown Buffalo 2.5*
Number of rooms: 146
Reservation Options:
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Also Known As:
Comfort Suites Downtown Buffalo Hotel Buffalo
Comfort Suites Buffalo
Buffalo Comfort Suites
Hotel Style:
#4 Family Hotel in Buffalo
#6 Business Hotel in Buffalo
#7 Romantic Hotel in Buffalo
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Downtown Buffalo staff and other travellers.
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Questions? Get answers from Holiday Inn Express & Suites Downtown Buffalo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4TH Floor facing the Electric Building”
 of 5 bubbles Canadajack25, 8 Dec 2016 | Read review
“Ask for a high floor. It is in downtown and street traffic can be heard on lower floors.”
 of 5 bubbles bletournea, 7 Dec 2016 | Read review
“There is a tram that runs pretty regularly on one side. Ask for the non-tram side.”
 of 5 bubbles cbakersmith, 24 Sep 2016 | Read review
“We were up on the 5th floor.”
 of 5 bubbles 386chipl, 30 Aug 2016 | Read review
“Go somewhere else!”
  • The paint was peeling from the ceiling too.
 of 5 bubbles Christine83578, 7 Jul 2016 | Read review
5 of 5