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We had some issues with our room, and Jana was so attentive- went above and beyond to help us out and was thoughtful and thorough. We travel a lot for my husband's work, and we will definitely come back because of the staff! The breakfast...More
Thank Meg B
Response from Alex H, General Manager at Holiday Inn Express American Fork - North ProvoResponded 1 week ago
Thank you so much for taking the time to write a review of our hotel! I am so pleased to hear that our staff went so above and beyond for you! We really hope that you will stay with us again in the future!
Love this hotel! I have stayed there twice now, third booking in the works. It’s easy access off the freeway, close to several shopping areas and restaurants. The staff is wonderful, rooms are clean and the breakfast is nothing out of this world but nice...More
Thank Kristen B
Response from Kimberly S, General Manager at Holiday Inn Express American Fork - North ProvoResponded 1 week ago
Thank you so much for taking the time to write a review of our hotel. We are so glad to hear that you continue to stay with us, and that you like our new renovated lobby! We really look forward to seeing you again soon!...More
The one good thing I experienced was a friendly person at the front desk when I came in at 10:30pm. My room was is serious need of repair and deep cleaning. Several items including duct tape on the window coverings and peeling paint in the...More
Response from Kimberly S, General Manager at Holiday Inn Express American Fork - North ProvoResponded 29 September 2017
Thank you for taking the time to review your stay with us. I am sorry to hear that the experience fell below your expectations. Please know that we take all reviews very seriously and will address the window coverings, and paint in our guest rooms...More
Stayed at this property for 4 nights, 1st. night had a worn out bed NOT GOOD, rotten night sleep. Contacted the manager (Kim Shepherd) in the morning and explained the
problem and it was handled in a very professional manner. Moved to a new room...More
Response from Kimberly S, General Manager at Holiday Inn Express American Fork - North ProvoResponded 14 September 2017
Thank you for taking the time to review your stay with us here at the Holiday Inn Express & Suites of American Fork. I am pleased to hear that everything was wonderful for your stay after our conversation. It was wonderful to meet you, and...More
A late stopover on the way from Canada to further south. Beds were comfortable, pool was good (it has a mountain view), and the breakfast was plentiful. The kids especially enjoyed the pancake-making machine! Only issue was that the lobby was undergoing renovations at the...More
Thank Christopher H
Response from Kimberly S, General Manager at Holiday Inn Express American Fork - North ProvoResponded 11 August 2017
Thank you for your review. I am happy to hear you enjoyed the pancake machine, pool, and rooms. Thank you for your additional comments about the grass and renovations. We take all reviews very seriously and will use your comments to improve overall. We hope...More
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$88 - US$120 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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