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The Ritz-Carlton Residences, Waikiki Beach

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383 Kalaimoku St Waikiki Beach, Honolulu, Oahu, HI 96815
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Traveller (743)
Room & Suite (357)
Pool & Beach (83)
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About

#20 of 93 hotels in Honolulu
Location
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Value
Travellers' Choice
Discover a new and distinctive resort experience at The Ritz-Carlton Residences, Waikiki Beach. Our luxury resort features 552 stylishly-appointed guest rooms and suites in two towers, all of which are ocean facing, providing you with an unparalleled view of the Pacific. With 246 suites, the resort boasts the largest number of hotel luxury suites on the island. Guests can discover a vast array of distinctive experiences along with legendary Ritz-Carlton service. Amenities include the highest infinity pools in Waikiki with private cabanas and a premier fitness center designed by celebrity trainer Harley Pasternak. The Ritz-Carlton Spa offers customized treatments that highlight the balancing elements and traditional healing methods of the islands. Adding to the enjoyment is a fine selection of dining experiences that are both creative in taste and presentation, ensuring an adventure for the senses.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Car hire
Business Centre with Internet Access
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Shallow end in pool
Yoga room
Restaurant
Breakfast available
Complimentary welcome drink
Outdoor dining area
Wine / champagne
Poolside bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun terrace
ATM on site
Umbrella
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Washing machine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Trendy
Languages Spoken
English, Japanese
Hotel links
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735Reviews87Q+A85Room tips
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Audrey C wrote a review Yesterday
Los Angeles, California5 contributions9 helpful votes
We enjoyed our stay at the Ritz Waikiki. As it is with any hotel, it's the service and accommodations that really stand out. The service at the Ritz is expectedly excellent. Everyone you come in contact with, from the valet to the front desk, to housekeeping, is professional, kind, and courteous. Check-in was efficient and smooth, housekeeping kept our room immaculate, and the hours we spent at the pool with our young daughter were enjoyable, thanks to the pool staff. The room itself was small, but the 3 of us were still comfortable. We really enjoyed all the food we had at the hotel - I'd say it's one of the best cuisine of any hotel we've experienced (though unsurprisngly, very pricey). Even the fries at the pool were amazing! The location of the hotel can't be beat - it's right behind all my favorite stores, and walkable to all the restaurants. It's our stay here that pushed us to sign up for a Marriott Bonvoy account, it was that good. We'll be back!
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Date of stay: June 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nora M wrote a review Aug 2022
Acton, Massachusetts231 contributions88 helpful votes
Hotel's Favourite
After lots of consideration and looking around, I finally settled on the R-C Waikiki Residences for the majority of our stay on Oahu. We had a two bedroom suite for our family of four (3 adults and a teen). The size was perfect and probably the favorite spot was the balcony overlooking the park and ocean on one side and the city on the other. Would have preferred one chaise lounge than a chair and footstool, but that is minor. In advance I had asked that the bedding for the sofa be put out (but not made up) and it was there as asked. A couple of minor issues with the room. We noticed that on many of the seams of the wallpaper needed some TLC and some re-glueing. Also not one drawer in the unit to put your clothes in either room. Rather, we had to unpack and place our clothing on the shelves. This is when my packing cubes were handly. The ironing board did not fit in the shelf area and had to be set at an angle, which made it not possible to fit two suitcases in that shelving area. We got the impression that our unit might not have been used for guests until more recently. Finally, not sure if this is true with all similar suites, but for our suite there was no door on our bathroom and a window (with blinds) from the bedroom overlooking the entire bathroom. Not a big deal for us - but this could be for others. All of the staff through out our stay was super friendly and helpful. For us, it was a perfect location and certainly within walking distance to any of the beaches. At first I was nervous about not being beachside, but in the end I think that was the wiser decision as we were not in the hub of activity and noise...but it was only a few blocks away. So don't let that stop you.
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Date of stay: August 2022
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Alex Barz wrote a review Nov 2022
Brooklyn, New York
+1
This was my first time visiting Oahu and staying in the heart of Waikiki Beach at the Ritz Carlton made my stay so incredibly special. Everything from the hotel's central location to the spectacular views, delicious food and attentive, thoughtful service was fantastic. I ordered room service every morning and enjoyed breakfast from my private balcony overlooking the ocean as boats sailed by. I loved spending time at the rooftop pools and looked forward to seeing what flavor the friendly pool staff would be serving up from the ice cream cart each afternoon. One of the highlights of my stay was an outstanding spa treatment. I chose the Endless Escape which was a full body massage using CBD oil and really helped me unwind after a long flight from NYC. Two more experiences I must mention were the fantastic five star meal at La Vie and the coffee and snack options at Dean & Deluca (I felt nostalgic for the days of Dean & Deluca in New York and it made me feel at home). I am eagerly awaiting my return trip to the Ritz Carlton Residences Waikiki Beach and would gladly recommend this hotel to any friends or family traveling to Oahu.
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Date of stay: September 2022
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Thierry M wrote a review Nov 2022
Seoul, South Korea128 contributions83 helpful votes
One of the best hotel in Waikiki. As you would expect from a Ritz Carlton. But here as it is residences you get a kitchen , washing and drier in all room. Location I. The heart of Waikiki with a lot of F&B around. 2 top tier restaurants. You can also cook in your room . Dean&Luca and supermarket available at street level 2 infinity swimming pools, 2 jacuzzi to relax To be noted: as it is located in the heart of Waikiki, it might be a bit noisy . To be recommended to anyone who wants a true luxury experience
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Meander00012266879 wrote a review Nov 2022
I have nothing but great things to say about The Ritz-Carlton Residences, Waikiki Beach! My stay exceeded all expectations. The Deluxe Ocean View Suite was spacious and clean with unobstructed views of the ocean, staff was super kind and helpful, pools were dreamy, and spa was lovely! I'm also a big fan of the location - there's plenty to see and do around the resort, and the beach is only a short walk away. Would stay here again and again!
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Date of stay: August 2022
Value
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Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mr. ZJ WANG wrote a review Nov 2022
Seattle, Washington3 contributions
This is the fourth time I have stayed at Ritz-Carlton Waikiki within the past year and I cannot regret more about this decision. The quality of the service has SIGNIFINATLY dropped. This time I am staying here for FIVE nights and I am currently on the 3rd night and I can’t wait to check out. First of all, on the day when I checked in, there was ONLY ONE person at front desk who was helping guests check in. Which 5-star hotel only has one person at the front desk at 5pm of a day??? There was a line for check in and then more people started to come out of their room behind the front desk to help. I booked my stay via American Express FH&R and thus I am eligible for a room upgrade. They did “upgrade” my room and what they upgraded was just to a room with a relatively bigger size. They told me it is a corner room and when I entered the room. I knew I hated the minute I walked in. The room has a weird layout and no pool view at all and has all “city” view (just ugly roofs of all the short buildings nearby). I called front desk immediately and asked whether I can change the room. They told me they would call me back in 10-15 minutes. I was just waiting for them to call back in the room without unpacking or having anything to drink or eat after a 6-hour flight. 20 minutes later I still didn’t receive a call and had to call them again. Unfortunately, no other room available at the night. Secondly, it is SUPER hard to call front desk. Every day I call front desk/housekeeping from my room to request room to be cleaned or ask for water. I ALWAYS have to call at least 5 times and today I had to call 10 times to have my call being picked up. When I run into front desk there is always someone there and I am so confused why no one answered the call. Today when my call finally went through, I asked them why it was this hard to have my call come through. All I heard was “I am sorry, what can I help with?” Are you really sorry??? We paid $500/night to stay here and have to call 5+ times to speak to front desk??? Seriously? You do know your job is to serve the guests, correct? If this is the kind of service you are looking for in a 5-star hotel, feel free to stay here.
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Date of stay: November 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mia Bethell, Guest Services / Front Office at The Ritz-Carlton Residences, Waikiki Beach
Responded 5 days ago
Aloha zjwwgce, I am terribly sorry to hear your experience you had during your most recent stay with us. Please accept my apologies for the multiple issues including the room category along with the staff service, and for not meeting the level of service the Ritz-Carlton brand is known for. We wish nothing but your comfort here during your stay and I am disappointed to hear that we were not able to meet those expectations. Thank you for allowing us the opportunity to have you as our guests. Please know that we are committed to providing an exceptional experience for all our guests and your comments very valuable to us in that mission. We hope to have the chance to welcome you back to our resort to rebuild your trust, and to be able to provide that exceptional service. Mahalo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Derek L. wrote a review Nov 2022
Regina, Canada14 contributions2 helpful votes
This is the second time we’ve stayed with the RC in Honolulu and we already have another vacation booked there for January/February. Simply put, we wouldn’t stay anywhere else in Honolulu. Right from arrival (and even in the days leading up to), the service is what sets this place apart. Every single staff member goes above and beyond to make your stay special. The rooms themselves are clean and well-equipped (the in-suite washer and dryer is especially nice — allows you to pack lighter, especially with kids), and the sunset ocean views are stunning. Love the location, too. We’ll be back!
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Alexandra H wrote a review Nov 2022
1 contribution
When my flight was canceled from Maui to San Francisco, I was diverted eight hours later to Oahu. My travel agent had supposedly made a reservation at the Ritz Carlton Waikiki, unfortunately, she made it at the Ritz on a different island. When I got there I didn’t have a room but the wonderful front desk, attendants, Chris and Noah quickly remedy the situation. Not only did they get me a room, but I sent up a bottle of bubbly and bubble bath to relieve my stress. The next day I met Seth in shipping who helped me take the contents of my very heavy carry-on, and ship it back home, with great professionalism and care. My Stay was so quick yet wonderful that I am definitely staying at the Ritz Waikiki next time I visit! Thank you to all the wonderful employees at the Ritz that made what could’ve been an awful night very enjoyable stay!
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Date of stay: October 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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momiyamam001 wrote a review Oct 2022
Mililani, Hawaii23 contributions35 helpful votes
We really enjoyed our weekend stay-cation. Excellent customer service from all the hotel staff. Thank you! Special thanks to Justin, Mao, Yokina, and Christina. My wife and I stayed for our anniversary, and we are making this an annual stay-cation visit
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Douglas Chang, General Manager at The Ritz-Carlton Residences, Waikiki Beach
Responded 4 weeks ago
Dear momiyamam001, I appreciate your taking the time to share your experience with this review. I know the Ladies and Gentlemen, especially Justin, Mao, Christina and Yokina, are delighted that you had a such a great anniversary weekend. We look forward to welcoming you back next year. Until then, Mahalo and a hui hou, Douglas Chang General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Angelo F wrote a review Oct 2022
Kihei, Hawaii7 contributions1 helpful vote
Probably experienced the best service and hospitality in this hotel after all my years of travel. Valet gave a good first impression with their warm welcome. However, the person that really stood out was Christopher in Front Desk. He was really accommodating during check-in and was really engaging in conversation. He even guided me around the common areas of the hotel which was really a nice touch. I felt that he was doing his best in providing excellent service. This is something that I really appreciate. As someone living in Hawaii, it is not unusual that once a front desk agent knows you’re a local, you get a “different” and almost substandard experience. This is definitely not the case with Christopher and everyone else in Front Desk. Michael, our housekeeper, was also great and kept our room clean and even gave us extra candy! The rooms are also great and can provide nice views of Waikiki. The 24 hour adult pool was also excellent and was temperature controlled. Really excited to be back!
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$606 - US$749 (Based on Average Rates for a Standard Room)
LOCATION
United StatesHawaiiOahuHonoluluWaikiki
NUMBER OF ROOMS
552
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THE RITZ-CARLTON RESIDENCES, WAIKIKI BEACH: UPDATED 2022 Resort Reviews, Price Comparison and 975 Photos (Honolulu, HI) - Tripadvisor

Frequently Asked Questions about The Ritz-Carlton Residences, Waikiki Beach
Which popular attractions are close to The Ritz-Carlton Residences, Waikiki Beach?
Nearby attractions include Waikiki Sunset Cruise with Live DJ (0.3 km), Breakout Waikiki Escape Rooms (0.4 km), and Waikiki Beach Walk (0.3 km).
What are some of the property amenities at The Ritz-Carlton Residences, Waikiki Beach?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Ritz-Carlton Residences, Waikiki Beach?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton Residences, Waikiki Beach?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Ritz-Carlton Residences, Waikiki Beach?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Ritz-Carlton Residences, Waikiki Beach?
Conveniently located restaurants include Honolulu Cookie Company, Poke Bar, and Island Vintage Shave Ice.
Are there opportunities to exercise at The Ritz-Carlton Residences, Waikiki Beach?
Yes, guests have access to a pool, a fitness centre, and a yoga room during their stay.
Are any cleaning services offered at The Ritz-Carlton Residences, Waikiki Beach?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton Residences, Waikiki Beach offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Ritz-Carlton Residences, Waikiki Beach?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to The Ritz-Carlton Residences, Waikiki Beach?
Many travellers enjoy visiting Experience Nutridge (3.8 km), Iolani Palace (4.0 km), and Shangri La (4.6 km).