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The Ritz-Carlton Residences, Waikiki Beach

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Traveller (310)
Room & Suite (210)
Pool & Beach (39)
Overview
  • Excellent80%
  • Very good14%
  • Average3%
  • Poor1%
  • Terrible2%
Travellers talk about
“blt”(16 reviews)
“dean and deluca”(5 reviews)
“guest relations”(4 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star accommodation
All hotel details
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Rooms
7 Sep8 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (420)
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277 results
Traveller rating
240
23
5
1
8
Traveller type
Time of year
LanguageEnglish
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240
23
5
1
8
Show reviews that mention
All reviewsbltdean and delucaguest relationswasher and dryertoto toiletluxury hotelwaikiki beachthe sofa bednew towerthe ground floorturn down serviceconcierge deskpool staffliving areathe entire staffbottled watervalet staff
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1 - 5 of 277 reviews
Reviewed 2 days ago

We stayed 17 days here and it was truly outstanding - out of the many hotels we've stayed in through the years, the service here was likely the best we've received. The staff is friendly, engaged and thoughtful, particularly the ground staff who greets guests...More

Thank dtwclerk
Response from Douglas C, General Manager at The Ritz-Carlton Residences, Waikiki BeachResponded 2 days ago

Aloha dtwclerk, I appreciate your sharing this review of your visit as our guest and am delighted that we could make your stay so comfortable and enjoyable. Thank you for the awesome compliments on the staff and the service you received. They truly enjoy taking...More

Reviewed 5 days ago

There are some very good places to stay at in Waikiki, this taking the prize! From the second we arrived, I felt as if I were walking on cotton. The service here is absolutely fantastic. We got our room at 10 am, the second one...More

1  Thank Hans H
Response from Douglas C, General Manager at The Ritz-Carlton Residences, Waikiki BeachResponded 2 days ago

Dear Hans H, I am thrilled that your 18 hours in paradise were so enjoyable. Sounds like you made the most of a very short visit. It was nice to read that is was the service from our Ladies and Gentlemen that really made your...More

Reviewed 1 week ago

I booked a week at the Ritz back in May for our upcoming trip in August. Three weeks later I received a call from the Ritz. As it turns out, the advertised price on their own site was an error and they would not honour...More

5  Thank Grace L
Response from Douglas C, General Manager at The Ritz-Carlton Residences, Waikiki BeachResponded 5 days ago

Dear Grace L, My sincere apologies for the trouble this has caused you with the planning of your visit to Hawaii. I understand how this has influenced your trust in our resort and brand. Despite this disappointment, I trust you enjoyed your time in Waikiki...More

Reviewed 1 week ago

Let's back up to our pre-arrival treatment. We had booked the The RItz-Carlton Residences Waikiki and initially there was some confusion around the rate. When this was discovered, the Manager of the Residences, Douglas Chang, reached out to us to apologize and explain what happened....More

3  Thank Carey R
Reviewed 3 weeks ago

My wife and I, with an exchange student from Germany staying with us in Sonora, California, stayed at the facility in June 2018 and in November 2016. The suite was on the 23rd floor at the corner. Great views, the pool and two hot tubs...More

Thank 575ken
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$523 - US$949 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Honolulu
#4 Trendy Hotel in Honolulu
#6 Romantic Hotel in Honolulu
#12 Family Resort Hotel in Honolulu
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$523 - US$949 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Honolulu
#4 Trendy Hotel in Honolulu
#6 Romantic Hotel in Honolulu
#12 Family Resort Hotel in Honolulu
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (310)
Room & Suite (210)
Pool & Beach (39)
Dining (8)
Questions & Answers
Ask a question
BFDC
5 June 2018|
AnswerShow all 3 answers
Response from VFPSF | Reviewed this property |
Hello. I booked directly through the hotel and was contacted prior to my trip for those particulars. They did a great job with honoring my requests and beyond.
0
Votes
fahad a
26 May 2018|
AnswerShow all 2 answers
Response from Mercylew | Reviewed this property |
I will add that we did not use our rental car as much as we thought we would. Its easier to Uber around.
0
Votes
fahad a
26 May 2018|
Answer
Response from Mercylew | Reviewed this property |
I don't think so. You should really just rent one at the airport.
0
Votes
Room Tips
"Even the rooms by the elevator are quiet - no bad rooms."
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"Don't worry, all the rooms face the ocean and the city."
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"Ask for a room on the side of the hotel opposite the construction"
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"Every single room has an ocean view! All rooms are very spacious."
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