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The Royal Hawaiian, a Luxury Collection Resort

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#17 of 85 Hotels in Honolulu
Certificate of Excellence
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The Royal Hawaiian, a Luxury Collection Resort
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3,419 Reviews from our TripAdvisor Community

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Showing 2,671: English reviews
Sydney, Australia
Reviewed 28 October 2014

Fourth time to Honolulu, always wanted to stay at this historic hotel. Booked months in advance and requested a quiet room. Front desk staff were not helpful and denied I had made the request however on further investigation found my request! Room was NOT quiet and was below standard, missing towels, no water to drink, linen was marked and well...

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5Thank Jane S
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Jane S, Thank you for taking a moment to share your experience at the Royal Hawaiian, a Luxury Collection Resort. We regret to learn that you had an unpleasant experience and apologize that our team fell short in providing you the exceptional service you expected and deserved. We will share your feedback with our team as your comments are...

Dublin, Ireland
Reviewed 28 October 2014

We stopped off here for an afternoon cocktail. Great location on the beach, friendly bar staff and lovely cocktails - what more could we ask for!! We sat at the bar and enjoyed the atmosphere and people watching.

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Thank alanmary16
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear alanmary16, Thank you for sharing your experience at our Mai Tai Bar. We strive to create exotic concoctions that are inspired by the beauty and local charm of The Royal. We are delighted to learn that you had a lovely time and we hope to have the pleasure of welcoming you back. Warmest aloha.

San Diego, CA
Reviewed 27 October 2014

When I stay in a hotel of supposed high caliber, I expect Big Bang for my money. This hotel sorely disappointed me. I have stayed in hotels all over the world, and this one has MANY small problems that added up to a very uncomfortable stay. Pros- beautiful grounds, excellent location, nice beach area, nice pool (though small), incredible views...

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1Thank glynne41
Nipomo, California
Reviewed 23 October 2014

This is a historic property with amazing views. We had one of the most expensive suites on a top floor of the tower with an amazing view of the beach and Diamond Head. Service was excellent; particularly in the restaurant. When they were out of the two types of fish that I liked, the waiter suggested an excellent substitute and...

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8Thank Grognard
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Grognard, Thank you for sharing your experience at the Royal Hawaiian, a Luxury Collection Resort. We are delighted to hear that you enjoyed your dining experience. We however apologize that our team fell short in regards to preparing your room in a timely manner, as you would have expected it, and we are quite embarrassed at our shortfall. Your...

Auckland
Reviewed 21 October 2014

we had three nights at the Royal in a Junior Ocean from historic suite, the bed and roomy suite was excellent, no faults there. However there was very old window frame that only opened fractionally by winding a couple of turns, no lanai or balcony. And with the lovely location we had to endure a very noisy ceremony on the...

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3Thank vaimaanga
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear vaimaanga, Thank you for taking a moment to review your experience at the Royal Hawaiian, a Luxury Collection Resort. We a delighted to learn that you had a lovely stay despite the ceremony noise you experienced. Thank you for your feedback as it will be shared with our team to improve our products and services. We hope to have...

Reviewed 18 October 2014

Beautiful property, an oasis away from busy Waikiki, although its in the center of it all. Have been coming to Oahu for years, never staying here but always coming back To see Susan at the Mai Tai bar. The bar staff are all excellent but Susan and Brydan are stand outs. The bar and restaurant are both great. Rooms are...

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Thank Neil F
Spokane, Washington
Reviewed 17 October 2014

My husband and I stayed in this hotel in December and we had an excellent review. We came back to Oahu in September 2014 and stayed in its affiliate hotel next door but my husband and I still came to visit The Royal Hawaiian Hotel. And why not? This is a special place and everyone who comes to visit Hawaii,...

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Thank MimieW
Campbell, California
Reviewed 17 October 2014

We have been to Hawaii about twelve or so different times, mainly to Oahu but also to Maui, Kauai and the Big Island. We almost always had our children with us and did not feel that we could afford the Royal Hawaiian until now. We were splurging a little to celebrate our 45th Wedding anniversary with a four night getaway....

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1Thank Monte D
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Monte D, Thank you for choosing to stay with us at the Royal Hawaiian, a Luxury Collection Resort. It was an honor to have you stay with us on your 45th wedding anniversary. We apologize that there were products and services that did not meet your expectations, but it is wonderful to hear that overall you found your vacation...

Glendale, California
Reviewed 14 October 2014

Beautiful Classic (totally refurbished) Hotel in the heart of Waikiki. Wonderful hotel, restaurant, bar, shops and grounds. Centrally located and easy walking distance to beach, main shopping and restaurant district. Great service - except for slow check-in/out.

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1Thank 2Carmella
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear 2Carmella, Thank you for sharing your recent experience at the Royal Hawaiian, a Luxury Collection Resort. We couldn’t agree more with you that The Royal is a classic beauty. We apologize that you found the check-in/out process less than desirable and appreciate your honest feedback. We hope to have the opportunity to welcome you back. Warmest aloha.

New York City, New York
Reviewed 14 October 2014

The Royal is like a museum. You can feel the past and maybe by todays standards it's not really the luxury you would expect but the location, the service ( absolute great dorman crew ) is one of a kind. It's crazy busy, like everything on Waikiki but infront of the hotel is a great surf spot when there is...

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1Thank RossoDiavel
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear ducatidiavel1, Thank you for your review of the Royal Hawaiian, a Luxury Collection Resort. We are delighted to learn that you had a lovely stay and felt the nostalgic charm of the resort. It is always wonderful receiving kind remarks regarding our ambassadors, as it is a joy to share with our team. Thank you for choosing the Pink...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Built in 1927, the iconic Royal Hawaiian, a Luxury Collection Resort, ushered in a new era of luxurious resort travel to Hawaii. Situated in the heart of Waikiki, the hotel offers cultural activities, gold standard signature concierge service, valet parking, doctors-on-call, florist, currency exchange service, Japanese concierge, laundry and dry cleaning, dining service and world-class restaurants and bars, wireless internet access in rooms and all public areas, multi-lingual staff, 24-hour room service, business center, and beach and pool services. ... more   less 

Additional Information about The Royal Hawaiian, a Luxury Collection Resort

Address: 2259 Kalakaua Avenue, Honolulu, Oahu, HI 96815-2515
Region: United States > Hawaii > Oahu > Honolulu
Price Range: RM1,679 - RM6,624 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Royal Hawaiian, a Luxury Collection Resort 5*
Number of rooms: 528
Reservation Options:
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Also Known As:
The Royal Hawaiian, a Luxury Collection Hotel Honolulu
Royal Hawaiian Honolulu
Hotel Style:
#6 Top resorts Hotel in Honolulu
#8 Spa Hotel in Honolulu
#9 On the Beach Hotel in Honolulu
#9 Romantic Hotel in Honolulu
#10 Luxury Hotel in Honolulu
#16 Family Hotel in Honolulu
#18 Business Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Hawaiian, a Luxury Collection Resort staff and other travellers.
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Questions? Get answers from The Royal Hawaiian, a Luxury Collection Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a junior suite and although the bathroom was quite small, the room was very large and had a great sitting area overlooking the courtyard, Waikiki Beach, and Diamond Head. What a great view.”
 of 5 bubbles 349barbm, 26 Feb 2017 | Read review
“High in the Mialani Tower gives you great views of Diamond Head and Sunsets”
 of 5 bubbles SteveZ733, 26 Feb 2017 | Read review
“Stay in the historic part of the hotel. ”
 of 5 bubbles 345rebeccab, 24 Feb 2017 | Read review
“Junior suite 382 is excellent. Very large room with a gorgeous ocean front view and comfortable beds. (the bathroom is small but nice)”
  • Junior suite (I couldn't fit the entire room into the photo)
  • Door to the room
 of 5 bubbles Catherine4290, 22 Feb 2017 | Read review
“Stay in the tower that faces the beach”
 of 5 bubbles JeffJ669, 19 Feb 2017 | Read review
5 of 5