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Castle Waikiki Grand Hotel

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Castle Waikiki Grand Hotel
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278 Reviews from our TripAdvisor Community

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Showing 252: English reviews
Sydney
Reviewed 3 November 2016

The staff at this hotel were very helpful, we were disappointed with the room. The best part about this hotel is the view from the sun deck over the beach and the zoo. The first morning we could not work out how to operate the shower, you had to pull down the bath spout discharge. I have used a lot...

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Helpful?
1Thank mhpink
Reviewed 24 October 2016 via mobile

We stayed here for the majority of our honeymoon, friendly staff for the most part and a clean and tidy room, however, at three am at three minute intervals three nights in a row the smoke detected siren went off in everyone's room, no one seemed to know why, we didn't know weather to evacuate or stay put, I went...

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Thank Gav I
San Diego, California
Reviewed 19 September 2016

The location was the only redeeming quality to our stay. Quick walk to the beach. The staff often had attitude and clearly did not want to be there. The room had so many things wrong with it I don't even know when to start. The door itself didn't close and lock properly in place, which resulted in the door jiggling...

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Helpful?
Thank sdweber81
Felipe D, General Manager at Castle Waikiki Grand Hotel, responded to this review

Aloha, I am deeply troubled to hear about your experience at our hotel. I would love the chance to speak with you about your stay, please contact me anytime via email fdomingo@castleresorts.com, so that we can assist you further. We sincerely apologize for the challenges that you have faced and looking forward to hearing from you soon. I would like...

Reviewed 18 September 2016 via mobile

What a shock and disappointment we had when checking into our room....looked more like student self-catering accommodation from the 1970's!! We expected a proper hotel but the room was dated, old wooden cupboard doors padlocked with owner's possessions inside, a broken bedside lamp fixed with sellotape, a dated bathroom suite, faded duvet cover, bulbs out in main light, a TV...

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Thank seventiesgirl500
Felipe D, General Manager at Castle Waikiki Grand Hotel, responded to this review

Aloha Fan, Thank you for taking the time to share your honest feedback with us. We are pleased to hear that you enjoyed our location, but regret to hear of your challenges and offer our sincerest apologies. We strive to maintain excellent quality standards in Castle managed units and ask if you would email me advising of the unit you...

Riverbank, California
Reviewed 13 September 2016 via mobile

This hotel was located 100 yards from the beach. Units are Individually owned. Our specific unit was clean and had everything we needed. It was perfect for a budget trip. I usually stay to the Hilton and I would say that I am happy with this choice. Value is definitely in the view and location! I would stay here again,...

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Thank realtor2007
Reviewed 8 September 2016 via mobile

We stayed here at the end of travelling across the USA. Our room was a good size, basic and clean. We had a little kitchenette which was handy, bathroom was small but clean and decent size bath (aslong as a room is clean doesnt matter to me if a little outdate!). To me the hotel was in a great spot!...

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Thank LauPeachPop
Jersey City, New Jersey
Reviewed 3 September 2016

My husband and I spent 10 days in Hawaii and we booked a room at the Castle Waikiki Grand Hotel for our first 5 days which were spent in Waikiki. The room was clean, but TINY! From my understanding, that's the trend in Waikiki. (Think NYC living) The location was great, everything was within walking distance. Restaurants, bars, and stores...

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Thank Joarrie
Gig Harbor, Washington
Reviewed 31 August 2016

Poorly maintained room, and incredibly small. Really, really small. The loud AC unit is right next to the bed and will freeze the person out who is on that side. The sink was clogged and some plumbing parts had been left out on the sink when we checked in. The shower head leaks and sprays everywhere. The door lock is...

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Thank The253
Reviewed 28 August 2016 via mobile

Roxy was an is the most friendly amazing hotel receptionist i have ever deal with. ..she went out of her way to be so so accommodating an helped me sort out an issue I had going on..her service was amazing and so helpful in evryway possible...I wil never forget her genuine kindness and am sure anyone dealing with Roxy wil...

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Thank Kelly B
Brisbane, Australia
Reviewed 24 August 2016 via mobile

This is an apartment hotel, and the units are individually owned. ( so I am lead to believe) Our apartment was smaller than almost every other hotel room I have ever stayed in. It was really tired and honestly, rather grotty and poorly maintained. The dust on top of the TV was so thick!!! The aircon is one of those...

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Helpful?
Thank Susanif

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
The Waikiki Grand is located one block from the sands of Waikiki Beach, across from the Honolulu Zoo and near the Waikiki Aquarium. Beach activities, art shows, cultural festivals, and music concerts in Queen Kapiolani Park are just steps away. Enjoy a meal at Teddy's Bigger Burgers or have a cocktail at Hula's Bar & Lei Stand. The hotel offers a selection of moderately-priced, non-smoking hotel rooms with ocean, Diamond Head, or Kapiolani Park views. ... more   less 

Additional Information about Castle Waikiki Grand Hotel

Address: 134 Kapahulu Ave, Honolulu, Oahu, HI 96815-4014
Region: United States > Hawaii > Oahu > Honolulu
Price Range: RM643 - RM1,121 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Castle Waikiki Grand Hotel 2.5*
Number of rooms: 180
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Questions & Answers

Here's what travellers have asked, with answers from Castle Waikiki Grand Hotel staff and other travellers.
11 questions
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Questions? Get answers from Castle Waikiki Grand Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Cheap = small.”
 of 5 bubbles The253, 30 Aug 2016 | Read review
“Any room would be great I reckon. Ours was!”
 of 5 bubbles russellbronwyn, 16 Aug 2016 | Read review
“Rooms 301, 303, 305, 307 will have noise levels that make sleep impossible. Do not accept these rooms and make that clear when booking.”
 of 5 bubbles janes414, 16 Aug 2016 | Read review
“If you have to stay here get a room as high as possible away from the bar/nightclub and the hotel central air conditioning units.”
 of 5 bubbles al500, 13 Aug 2016 | Read review
“Rooms facing the Honolulu Zoo are the best.”
 of 5 bubbles MeezPulchritude, 1 Aug 2016 | Read review
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