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White Sands Hotel

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638 Reviews from our TripAdvisor Community

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Showing 537: English reviews
Sooke, Canada
Reviewed 2 weeks ago

bathroom tap dripped constantly, faulty light switch in kitchen, hair blower did not work, glass door lock broken had to use a stick to jam door shut, we got one serviette, one sugar, one creamer package for 2 of us, very seldom got soap, shampoo or moisturizer. sheets were too small for bed and bottom could not be tucked in....

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Thank elansooke
Reviewed 3 weeks ago

2nd time I've stayed at this property, purely for the fact that it's in a great location (walking distance to the main shops and Waikiki beach) it's cheap and its clean accomodation. Yes the property is old and and the rooms dated, but Ive always found the staff to be super friendly and nice and the rooms clean and tidy....

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1Thank Chris B
Reviewed 14 December 2016 via mobile

Brandon did a great job checking us in we were happy with our room. AC worked. Room clean. Staff was pleasant. Short walk to the beach. 3 yr old was happy. Less $ spent on hotel = more gifts bought for family & friends:)

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1Thank Lana R
Waikiki, Hawaii
Reviewed 7 December 2016 via mobile

If you are expecting five star luxury you are looking in the wrong place. However if you are looking for a very well priced, friendly establishment White Sands is it. You feel like you are on the set of a sixties Hawaiian tv show, we have a kitchenette, plus the usual, king size bed, large fridge, medium size tv (not...

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6Thank keithspencer56
Gran Canaria, Spain
Reviewed 3 December 2016 via mobile

Large clean and good rooms, you get what you pay for. The staff is truly world class. Nice people with the guest in focus. Would stay here again. Location of the hotel is really good, just a small walk from Waikiki beach and in a quiet area.

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2Thank Tommy L
Reviewed 27 November 2016 via mobile

Friendly staff. Fast & easy booking,quiet,comfortable ,near many of shops and access to many bus lines or tours on a trolley near access to the beaches,very helpful staff that will accommodate your needs , very homely feeling didnt want to leave

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2Thank Kuu A
Bethel, Alaska
Reviewed 9 November 2016

we got a clean 3rd floor room. 2 beds. There was dirt in some parts of the room but I did not mind them. Only saw ants on the lanai. There are no elevators around the hotel only stairs. Our room had a oven stove top microwave and a favorite of mine a big coffee maker. Other hotels have small...

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Thank Eskimo_99559
mom1188l, General Manager at White Sands Hotel, responded to this review

Aloha Eskimo_99559, Thank you for taking the time to write about your experiences with us on Tripadvisor. We greatly value your feedback. I am so glad to hear that you enjoyed our 3rd floor room with the kitchenette. Situation about the AC was brought to the attention of the maintenance supervisor and corrective measures have been taken. Your comments are...

Reviewed 8 November 2016 via mobile

We spent 1 night there and the staff was super nice, the room wasn't very nice and clean, the smell was bad...It has a kitchenette, so that's positive thing. It was OK for that night, but I wouldn't stay there again.

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Thank Aniko S
mom1188l, General Manager at White Sands Hotel, responded to this review

Aloha Aniko S, Thank you for taking the time to write your experiences. I'd like to extend my sincerest apologies to you for your unpleasant experiences at our hotel. I am sorry to hear that we did not achieve your expectations. I am glad to hear that you complimented our super nice staff, I will recognize and acknowledge their efforts...

Victoria British Columbia Canada
Reviewed 16 October 2016

This hotel is very run down although the garden area is beautiful. The hotel is on leased land, so the owner has not been putting money into it. Despite that, the beds were comfortable but the air conditioning is too noisy to sleep with on. If the screen door had a lock, I would have slept with the glass door...

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Thank OceanBoulevard
mom1188l, General Manager at White Sands Hotel, responded to this review

Aloha OceanBoulevard, I want to thank you for your feedback. I am truly sorry to hear that your recent visit to White Sands Hotel was unpleasant. Situation about the AC was brought to the attention of the owner, we would put this on our renovation list. I am glad to hear that you complimented on our staff, Brandon who provided...

Reviewed 17 September 2016 via mobile

If I could give no circles, I would. We have been here for six hours and have already killed around a dozen roaches, one about 2 1/2-3" long. My one-year-old's feet are BLACK from the disgusting carpet. The mini-fridge is rusted - hope you are up to date on tetanus shots - the pressboard of the cabinetry is falling apart....

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3Thank lonniesndgrace
mom1188l, General Manager at White Sands Hotel, responded to this review

Aloha lonniesndgrace, Mahalo for taking the time to write about your experiences. Due to the tropical climate, we sometimes experience unwanted pests, White Sands Hotel has a routine pest control service with a professional company, and your concern has been addressed. The situation about your room was also brought to the housekeeping manager’s attention, and corrective measures have been taken....

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Amenities

Highlights
  • Pool
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Internet
Services
  • Breakfast Available
  • Self-Serve Laundry
Official Description (provided by the hotel)
This quaint low-rise hotel is your home away from home located just 1 1/2 blocks to Waikiki Beach, less than a block to shopping, dining and the best Waikiki activities. The lovely central courtyard features a swimming pool with sundeck and barbeque grill. All rooms offer lanai/balconies open to city or pool views and most rooms include kitchenette facilities with stove-top, microwave and refrigerator. With our daily convenience fee for all stays White Sands Hotel allows guests to enjoy many hotel services and activities without having to incur miscellaneous charges. These amenities include DVDNow (Unlimited movies & PS3 games), Waikiki Shuttle (Complimentary Waikiki Shuttle Service), Daily Newspaper, In Room Coffee, In Room Safe, and Local & Toll-Free Calls. Come experience quintessential Hawaiian hospitality! ... more   less 

Additional Information about White Sands Hotel

Address: 431 Nohonani St., Honolulu, Oahu, HI 96815-2622 (Formerly Celebrity Resorts Waikiki)
Region: United States > Hawaii > Oahu > Honolulu
Price Range: RM610 - RM868 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — White Sands Hotel 2.5*
Number of rooms: 93
Reservation Options:
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Hotel Style:
#37 Business Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from White Sands Hotel staff and other travellers.
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Questions? Get answers from White Sands Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can handle stairs, get the second floor on the corner.”
 of 5 bubbles OceanBoulevard, 16 Oct 2016 | Read review
“Pool view room is best”
 of 5 bubbles pally1070, 12 Sep 2016 | Read review
“If you are a light Sleeper or Noise Sensitive DO NOT get room 236 or near entrance to building.”
 of 5 bubbles 527AnneB527, 2 Jul 2016 | Read review
“Rooms facing the courtyard and pool is probably best.”
  • Kitchennette, making Spam Omelette
  • the courtyard of the hotel
  • view from floor three room, top floor
  • looking up from balcony
  • Birds on your Lanai (balcony)
 of 5 bubbles Scourge-of-God, 18 Jun 2016 | Read review
“Pay the extra for a pool view and ask to be on the 3rd floor!”
  • a view from room 312
  • Spotted Dove shared a cup of morning Joe with me.
 of 5 bubbles LadyWanderLust, 18 Jun 2016 | Read review
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