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Hilton Grand Vacations at Hilton Hawaiian Village

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#27 of 85 Hotels in Honolulu
Certificate of Excellence
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Hilton Grand Vacations at Hilton Hawaiian Village
Hilton Grand Vacations at Hilton Hawaiian Village
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1,273 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Grand Vacations at Hilton Hawaiian Village
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Showing 935: English reviews
Bristol, United Kingdom
Reviewed 3 weeks ago

We stayed at this Hotel for three days before boarding cruise ship. When we arrived we had to stand in line for forty minutes to register.They want nothing but you to pay extras for a very poor service.

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Helpful?
Thank marilyn29251
hiltongrandvacations, Manager at Hilton Grand Vacations at Hilton Hawaiian Village, responded to this review

Aloha, thank you very much for staying with us on your trip to Hawaii prior to boarding your cruise ship. I apologize for the long wait you had at check-in. On occasion, particularly on Saturday when we have a very high number of arrivals and departures, we do have a line, though our front desk is fully staffed with six...

Danville, California
Reviewed 4 weeks ago

The resort is beautiful. Perfect location of the beach. Great staff who care about your comfort and happiness during your stay. We usually stay if the lagoon tower which is our favorite. We can't wait for our next trip. Love the place and people

Review collected in partnership with Hilton Grand Vacations
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Helpful?
Thank williamlouisw
Tucson, Arizona
Reviewed 5 weeks ago via mobile

as a Hilton owner we were excited to spend 2 weeks in a studio condo with a partial kitchen... in the lagoon towers. Smooth checkin, kind staff and beautiful leis graced our necks by wide smiled employees. once we entree or room though, there wasn't a partial kitchen but a sink...toaster...microwave and mini fridge and there wasn't the first dish...

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Helpful?
Thank MichelleB1101
hiltongrandvacations, Manager at Hilton Grand Vacations at Hilton Hawaiian Village, responded to this review

Aloha. Thank you very much for staying with us at Hilton Grand Vacations at Hilton Hawaiian Village on your recent trip to Hawaii. Thank you also for taking the time to write about your experience while staying with us. Our studio units are equipped as you mentioned, and definitely do not have a full kitchen with all of the kitchen...

Reviewed 17 January 2017

Once again another great vacation at the hilton vacation club. I know not to thinks that everything will be perfect all the time, and i treat all people with respect. I always have wonderful experiences and stays at the HGVC locations. I travel to experience different places and enjoy life. Staying at the Hilton just lets me concentrate on other...

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Thank Travelfrquently
Reviewed 11 January 2017

My family and I stay here just about every year during the summer, but this time we stayed over holidays. HHV is an extremely busy property year round. We choose to stay at the Lagoon Tower because of the size of the rooms, the location of the building, and the ease of getting into and out of Waikiki. It's not...

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Helpful?
Thank JKinLAS
hiltongrandvacations, Manager at Hilton Grand Vacations at Hilton Hawaiian Village, responded to this review

Aloha and thank you for staying with us in our Lagoon Tower on your recent trip to Waikiki. Thank you also for taking the time to write and let us know about your experience with us. We appreciate you staying with us every year with your family. We love the hustle and bustle here with the quiet and relaxing beach...

San Francisco, California
Reviewed 4 January 2017

We stayed in the Hilton Lagoon Tower in the one bedroom apartments overlooking the swimming pool and yacht/boating area/with a view towards the ocean. We were welcomed with drinks and beautiful lei necklaces made of a brown nut. We went onto the beach area one night to watch the free fireworks show. Breathtaking. Oahu is a paradise in every way....

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1Thank TripTravelsz
hiltongrandvacations, Manager at Hilton Grand Vacations at Hilton Hawaiian Village, responded to this review

Aloha and thank you for staying with us at Lagoon Tower on your recent trip to Waikiki. We're so happy you enjoyed your time here with us, and it sounds like you had an excellent time. Our perpetual goal as a team is to provide the best setting, best customer service and best aloha for our guests so when they...

Denver, United States
Reviewed 2 January 2017

Where do I start....over crowded, dirty, noisy, chaotic, lacking customer service, moldy, and disorganized experience in a 1 bedroom condo. I expected a 4-5 star experience and, as a frequent traveler, can honestly say this is a 1-2 star resort at best.

Review collected in partnership with Hilton Grand Vacations
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2Thank dianeml2017
hiltongrandvacations, Manager at Hilton Grand Vacations at Hilton Hawaiian Village, responded to this review

Aloha. Thank you very much for staying with us on your recent trip to Hawaii and for sharing your experience. I apologize on behalf of our management and staff for the experience you had while staying with us. We are constantly looking for ways to improve our customer service and aloha, and when we have even one guest who is...

Saint Louis, Missouri
Reviewed 1 January 2017

When is an “ocean-view room” not one? When, entering your room, literally the only thing one sees is lanais across at the Ilikai Hotel next door? When not even the first glimpse of water can be seen before two-thirds of the way into the room, and not much more until almost at the lanai doors? Who would call that an...

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Helpful?
2Thank Douglas L
hiltongrandvacations, Manager at Hilton Grand Vacations at Hilton Hawaiian Village, responded to this review

Aloha. Thank you for staying with us on your recent trip to Hawaii. Thank you also for taking the time to let us know about your experience. I apologize you were not happy with your ocean view category. The ocean view category is called such when the ocean can be viewed, or seen. We also have an ocean front category...

Carefree, Arizona
Reviewed 31 December 2016

The Island of Oahu was a "3"... Honolulu was CONGESTED, Restaurants were EXPENSIVE, and cost of everything was way OVERPRICED! (I "Get it"... It's an island, and everything is imported, BUT it's not for this guy! ... As far as this Hilton property goes, it was quite Modern, Clean, and expansive (hence the 5 Stars) BUT I could never go...

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Thank Jerry V
hiltongrandvacations, Manager at Hilton Grand Vacations at Hilton Hawaiian Village, responded to this review

Aloha and thank you for staying with us at Hilton Grand Vacations at Hilton Hawaiian Village on your recent trip to Hawaii. Thank you also for sharing details on your trip to our island. We are very happy to read you enjoyed your time here. We so glad you enjoyed Round Table Pizza, one of the most reasonable restaurants in...

Arlington, VA
Reviewed 30 December 2016

Overall we had a great time at the HHV. The property is immense, and it was nice to have shopping and small restaurants on the property that accepted room charge payments (but were not necessarily part of the hotel's restaurant choices). For example, you can eat in/take out at Round Table Pizza, CJ's Deli, Fresco Italian restaurant, and Blue Water...

Review collected in partnership with Hilton Grand Vacations
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Thank selo11

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
When staying at Hilton Grand Vacations at Hilton Hawaiian Village, you'll have access to the Village's spectacular amenities, including an exercise facility to maintain your workout routine, over 20 restaurants and lounges, complimentary shows and live events, first-class shopping and a wide variety of activities the whole family will enjoy. Hilton Grand Vacations at Hilton Hawaiian Village offers studios, one and two bedroom suites. ... more   less 

Additional Information about Hilton Grand Vacations at Hilton Hawaiian Village

Address: 2003 Kalia Road, Honolulu, Oahu, HI 96815-1917
Region: United States > Hawaii > Oahu > Honolulu
Price Range: RM1,257 - RM3,052 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Grand Vacations at Hilton Hawaiian Village 3.5*
Number of rooms: 346
Reservation Options:
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Also Known As:
Hilton Grand Vacations Club At Hilton Hawaiian Village Hotel Honolulu
Hilton Hotel Honolulu
Hilton Grand Vacations Club Honolulu
Hilton Honolulu
Honolulu Hilton
Hawaiian Hilton Village
Hotel Style:
#11 Spa Hotel in Honolulu
#16 On the Beach Hotel in Honolulu
#27 Family Hotel in Honolulu
#30 Romantic Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Grand Vacations at Hilton Hawaiian Village staff and other travellers.
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Questions? Get answers from Hilton Grand Vacations at Hilton Hawaiian Village staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Face the lagoon to be sure to see the fireworks.”
 of 5 bubbles CanadianCutee, 1 Feb 2017 | Read review
“End units on the water”
 of 5 bubbles findatrip, 31 Jan 2017 | Read review
“Choose a sea view but make sure that you do not get traffic noise as well”
 of 5 bubbles marilyn29251, 27 Jan 2017 | Read review
“diamond head side is facing the lagoon/fireworks”
 of 5 bubbles Travelfrquently, 16 Jan 2017 | Read review
“Insist on being on the Diamond Head side if you want a true ocean view room in the Lagoon Tower. Don't rely on what HGVC considers one.”
 of 5 bubbles 231douglasl, 31 Dec 2016 | Read review
5 of 5