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Best Western The Plaza Hotel

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Traveller (166)
Room & Suite (141)
Pool & Beach (21)
Overview
  • Excellent25%
  • Very good36%
  • Average23%
  • Poor10%
  • Terrible6%
Travellers talk about
“front desk”(179 reviews)
AMENITIES
Free Wifi
Parking
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Family Rooms
2 Star accommodation
All hotel details
Additional information
Offers from Best Western The Plaza Hotel
Offers & Announcements: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western The Plaza Hotel
Offers & Announcements: BOOK DIRECT & SAVE
Hotel deals
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,560)
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1,480 results
Traveller rating
399
510
332
148
91
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LanguageEnglish
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399
510
332
148
91
Show reviews that mention
All reviewsclose to the airportfront deskthe shuttle driverroom attendantpearl harboron site restaurantroad noisecar rentalconvenient locationcorner roomparking garagehousekeeping staffnorth shoremenabwliaisonhawaii
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1 - 5 of 1,480 reviews
Reviewed 2 days ago

Best Western is conveniently located right outside the Honolulu Airport. Close to the Navy Exchange & many good restaurants. For us, it was right in the middle of everything. Equal distance to every destination we went to, which was perfect. More importantly, it is located...More

Thank Camaryn A
Response from Brent K, Manager at Best Western The Plaza HotelResponded 2 days ago

Aloha Camaryn A, Thank you for staying at Best Western The Plaza Hotel! Thank you for taking the time to write a review and share your experiences with us. As you mentioned, "Best Western is conveniently located right outside the Honolulu Airport. Close to the...More

Hotel's Favourite
Reviewed 24 May 2018 via mobile

From April till July, we are staying at the hotel till we can move into our home. This place makes us feel at home when we get to see our room attendant Grace. She is like family to us. Every day my 2 boys and...More

Thank Laurie Anne G
Response from Brent K, Manager at Best Western The Plaza HotelResponded 25 May 2018

Aloha Laurie Anne G, Thank you for staying at Best Western The Plaza Hotel! Thank you for sharing your experience with us as you are still in the hotel! We are pleased to hear that everything is going well for you and that Grace has...More

Reviewed 3 days ago

I was expecting a little more from this hotel when I decided to stay here for the first day of my Hawaiian vacation. I chose this hotel based on its proximity to the airport, which was very convenient when I landed in Honolulu after a...More

Thank silverstang
Response from Brent K, Manager at Best Western The Plaza HotelResponded 2 days ago

Aloha silverstang, Thank you for staying at Best Western The Plaza Hotel! Thank you for sharing your concerns with us with your review. We do apologize we were not able to fulfill all of your expectations on this stay. We are understand your concern about...More

Reviewed 3 days ago via mobile

I want to express my great appreciation to the Front desk agent, Maam Carissa. I missed my flight at night & I needed a hotel to stay. That time I forgot to bring my power adaptor which I needed to charge my phone. Without any...More

Thank Karl N
Response from Brent K, Manager at Best Western The Plaza HotelResponded 2 days ago

Aloha Karl N, Thank you for staying at Best Western The Plaza Hotel! We are pleased to hear that we were able to meet your expectations on this stay. Thank you for taking the time to acknowledge Carissa on the great service she provided you...More

A TripAdvisor Member
1
Reviewed 4 days ago

Excellent accommodations and caring staff. Friendiest staff that I have ever encountered in all my years of travel and staying at other hotels. Highly recommend Best Western The Plaza Hotel to anyone in the military or associated with the military.More

Review collected in partnership with Best Western
Thank A TripAdvisor Member
Response from Brent K, Manager at Best Western The Plaza HotelResponded 2 days ago

Aloha, Thank you for staying at Best Western The Plaza Hotel! We are pleased to hear that we were able to meet your expectations on this stay. We are appreciative of your comment about our staff, "Friendliest staff that I have ever encountered in all...More

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Restaurant
Hotel Amenities
Shuttle Bus Service
Wheelchair Access
Business Centre with Internet Access
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Microwave
Things to do
Pool
Restaurant
Outdoor pool
Details
Price range
US$162 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Business Hotel in Honolulu
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$162 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Business Hotel in Honolulu
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (166)
Room & Suite (141)
Pool & Beach (21)
Dining (7)
Amenities (18)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Jag1988
24 January 2018|
Answer
Response from Brent K | Property representative |
Aloha Jag1988, No, we do not have a resort fee here at the hotel. We offer complimentary local newspaper, wi-fi, fitness center and other amenities at the hotel. Mahalo, Brent Kitsu Assistant General Manager
0
Votes
Cbuffington4
23 January 2018|
AnswerShow all 7 answers
Response from Brent K | Property representative |
Aloha Cbuffington4, Our shuttle is complimentary. After you arrive and retrieve your bags, you can either look for the airport phones or call us at (808) 836-3636. Our staff will be more than happy to assist and direct you... More
0
Votes
Nettie630
16 December 2017|
AnswerShow all 4 answers
Response from Brent K | Property representative |
Aloha Nettie630, Let me clarify for you. Yes, there is a parking charge at our hotel. It is $30 for overnight parking. However, if you are a local resident or military, it is $15. If you are on military orders, it would be... More
0
Votes
Room Tips
"Great view of the busy city"
Read review
"Front of hotel is right on the elevated highway exit ramp. Nonstop noise and vibration. Try to book on..."
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"Upper floor as far away from freeway overpass as you can get."
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"I liked having a room on the ground level, by the pool."
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