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The Laylow, Autograph Collection

Booking.comUS$233*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$259*
US$233*
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US$259*
US$259*
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The Laylow, Autograph Collection
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56 Reviews from our TripAdvisor Community

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Showing 55: English reviews
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Reviewed yesterday NEWvia mobile

Aloha mai kakou! To the LayLow Team and anyone who may happen upon this review, I hope this finds you helpful. The LayLow Waikiki is my absolute new/new fave hotel in Waikiki. I was born and raised in Hawaii, on Oahu. As a local, staying in Waikiki can sometimes be such a hassle. It's hard because you want to have...

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Helpful?
Thank Lina R
Los Angeles, California
Reviewed 2 days ago NEWvia mobile

I stayed here just one night during a recent business trip. The hotel is new and the design is awesome. You definitely feel like you are in Hawaii and not a typical Marriott, other than the good service. My room was large and nicely furnished. It included several interesting books as well as free amenities and snacks. The pool area...

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Thank John a
Reviewed 3 days ago NEWvia mobile

As long time platinum Marriott customers, we have seen our fair share of every type of Marriott owned property. They did a great job with the renovation, top to bottom. Rooms are nice, public areas are very nice as well. Staff is friendly and professional. Downside is you're not on the beach, which we knew coming into this. The benefits...

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Helpful?
Thank Nanea F
The_Laylow, General Manager at The Laylow, Autograph Collection, responded to this review

Aloha Nanea F, as a loyal Marriott platinum member, we appreciate your feedback immensely. We pride ourselves on our attention to detail and providing genuine friendly service to each of our guests. It’s disappointing that there are certain aspects of your stay that haven’t lived up to your expectations. Thank you for your feedback regarding breakfast; we will be reviewing...

Gresham
Reviewed 4 days ago NEW

Excellent customer service, great location, cool vibe, and large rooms (2 king beds) helped make the stay excellent. From checkin to concierge, the staff was friendly and helpful. Greeting with fresh pineapple was a delight after flight to the islands as well as the gift basket in the room. The concierge (Expedia local travel expert) was extremely helpful and booked...

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Helpful?
Thank Amy S
new york
Reviewed 4 days ago NEWvia mobile

We decided to try this hotel based on the good reviews. It has been disappointing. Yesterday, we came back from the beach mid-afternoon to find that the room had not been serviced. I called the front desk and was told that they had until 5pm. At 5:30pm, we came back to a room that was still unmade. I called the...

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Thank akny
The_Laylow, General Manager at The Laylow, Autograph Collection, responded to this review

Aloha akny, We understand that customer service is the most important aspect of a guest’s stay so we truly regret to learn about our lack of service. Your experience falls well below our usual standards and I’d like to your assure you that your comments will be properly addressed. Our engineer has worked hard to fix the water issues that...

Reviewed 5 days ago NEW

I stayed here for 3 nights. This hotel features 1960's Hawaiian Modern mid-century design featuring nostalgic details, tropical greenery and modern comforts. Everyone who works at the hotel all seem to love their job and they all make you feel very welcomed. They were very accommodating. The staff at the front desk all work very hard to make sure you...

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Helpful?
1Thank Izik M
The_Laylow, General Manager at The Laylow, Autograph Collection, responded to this review

Aloha Izik M, What a pleasure it is to read the details of your stay at our hotel. I am happy to learn that you had the opportunity to experience so many of our amenities, from our pool to our restaurant, Hideout. I am also delighted that you enjoyed the amazing views from the lanai of your guestroom. It is...

Reviewed 6 days ago NEWvia mobile

Since opening in March, this hotel has become one of my all-time favorites. I've stayed here two times since they've opened and I LOVED both times. ROOMS: The rustic traditional old Hawaiian style furnishings and decorations give it a nostalgic feel all the while being sleek and modern. I love the colors. THE BEDS ARE SOO COMFY. FOOD: Hideout Restaurant/Bar...

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1Thank Keilana M
The_Laylow, General Manager at The Laylow, Autograph Collection, responded to this review

Aloha Keilana M, Hearing that you have already returned for a second visit to our hotel in the few short months since our grand opening is an incredible compliment. It makes me so happy to read that you received such outstanding service from our team and I thank you for sharing your story of their kindness with us. On behalf...

Reviewed 6 days ago NEW

The idea was to get away for ten days, stay at a hotel that was centrally located, not too big, and that looked interesting. I booked this hotel as part of a Marriott vacation package. Overall, our experience was very good. On a scale of 1-5, I would give the hotel staff a 6. From the front desk staff to...

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Helpful?
Thank Jenni P
The_Laylow, General Manager at The Laylow, Autograph Collection, responded to this review

Aloha Jenni P, We are honored to have been your hotel choice for your first visit to Hawaii. It is wonderful to read that you had a lovely time on our beautiful Island. Customer service is the most important aspect of a stay, and I am thrilled that our staff exceeded your expectations on every level. I am sorry that...

Reviewed 1 week ago via mobile

I've heard lots of great things about The Laylow, so when I decided to get a hotel in Waikiki on the weekend of my two-day business conference, this was the chance I was able to see what the fuss was about. The staff all over the hotel was amazing. Friendly valet guys.... welcoming front desk... cheerful housekeeping staff.... and the...

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Thank Jenn W
The_Laylow, General Manager at The Laylow, Autograph Collection, responded to this review

Aloha Jenn W, Thank you for choosing to stay at our hotel for your recent conference in Waikiki. It is wonderful that you were able to take advantage of our pet-friendly accommodations, and I am delighted that both you and your four-legged travel companion enjoyed the comforts of your suite. I am also happy that you found Hideout to be...

Reviewed 1 week ago

I stayed here for two nights over the weekend and was not ready to leave at all. I'm going to bullet point this review to try and keep it concise: -Staff: Everyone on staff that I encountered was incredibly friendly, I mean everyone; Valet, front desk, housekeeping, servers and managers at the Hideout restaurant, everyone. The front desk was especially...

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Helpful?
1Thank Eston R
The_Laylow, General Manager at The Laylow, Autograph Collection, responded to this review

Aloha Eston R, Mahalo for your delightful review. It is such a pleasure to hear that you enjoyed an exceptional staycation at our new hotel in Waikiki. While it is wonderful to learn that you were impressed with your accommodations and all we have to offer to our guests, I am most pleased with your compliments to our incredible staff...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
A 1960’s Hawaiian Modern aesthetic in a lush garden surrounding sets the scene for a relaxed vacation vibe. Visitors are transported back in time through authentic mid-century furnishings and decor. Centrally located in the heart of Waikiki places you just a short walk to the ocean, restaurants, shops, and nightlife. The pool is the ultimate amenity, lush greenery, lounge seating and teak accents surround this communal gathering place.Classic cocktails, fresh fruit, a thatched roof, hanging plants, and woven lanterns create a remixed tiki vibe in close proximity to the pool. Enjoy an eclectic healthy menu of fresh fish, farm-to table dishes, craft beers on tap, and an extensive wine list in our warm greenhouse style restaurant. Memorable service moments, nostalgic details, tropical greenery, and modern comforts make for one-of a kind Hawaiian getaway. ... more   less 

Additional Information about The Laylow, Autograph Collection

Address: 2299 Kuhio Ave, Honolulu, Oahu, HI 96815-2632 (Formerly The ‘Okina, Autograph Collection)
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: RM1,016 - RM1,452 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Laylow, Autograph Collection 4*
Number of rooms: 251
Reservation Options:
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Also Known As:
Aqua Waikiki Wave Honolulu
Hotel Style:
#20 Luxury Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from The Laylow, Autograph Collection staff and other travellers.
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Questions? Get answers from The Laylow, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with Mountain views have the most beautiful views of the sunrise”
680izikm, 25 May 2017 | Read review
“Ask in advance what they mean by a "view."”
145jennip, 24 May 2017 | Read review
“16th floor concierge floor”
justinw421, 16 May 2017 | Read review
“Higher is better as Kuhio is busy. Pool side may offer a glimpse of the ocean”
949Global, 11 May 2017 | Read review
“Take a corner room on a high floor which doesn't face the car park.”
  • Living area
  • Bar
  • Bedroom
  • Shower
  • Vanity
  • King size bed
  • Living
BenM_11, 6 May 2017 | Read review
5 of 5
Booking.com
US$233* /night
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Hotels.comUS$259
Orbitz.comUS$259
TravelocityUS$259
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Prices are for 1 room, 2 adults
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