My wife and I always wanted to travel to Hawaii. The pricing was just right and the customer service was great! Everyone was so friendly, ocean view, great rooms and very close to the beaches. Close to the mall as we as other shopping centers. Would stay here again. In time of Covid, wearing your mask and hand sanitizers help and felt very welcome.
Choosing this beautiful hotel was the best choice for us, arriving in Hawaii in April 2021 for my birthday and to spend time with some local friends. The location was perfect for us, as it was on the marina and a view of the ocean, beach and lagoon. It wasn't as hectic as the main drag of Waikiki. We would prefer an Adult only resort, but lucky for us, there weren't too many children, but our preference is zero. There's a regular pool and an infinity pool and it seemed for the most part, the kids weren't in there when we were. We had a club level room on the 33rd floor ( of 33 ) on the end. The view was breathtaking and exciting, something to see at all times. The fitness center was ok, they request you to wear a mask while in there ) there was one elliptical, two treadmills ( one was out of order ) and a bike for cardio. several machines quite close together and a rack of weights, with a view of the pool and marina. Unfortunately, the club level wasn't at full amenity. You had to have your temperature checked every time you entered. You weren't permitted to get any of the food yourself, and they didn't have full selections. The staff was most kind about it all and it's not their fault. Just an upgrade that may not be worth it during these times. It seemed we were the only guests on our floor, so it was quiet which was nice. Our renovated rooms even had a bidet in the bathroom. The shower is pretty tight, we are 5'9" and 6'3" and the square shower doesn't have much room. There was only housekeeping every 3 days, but you could call for towels or anything else you may need. Since the hotel wasn't full, they were pretty quick. Prior to arriving in Hawaii, at this time, it's best to make dinner reservations in advance which for the most part, we did. There's a sushi restaurant inside the building ( not run by the hotel ) and we couldn't get a reservation our whole stay, yet the bellman raved about it... called ( Katsumidori sushi Tokyo ). Howard at the pool, was the best server ever, and extremely attentive. When you rent a cabana, try to be specific of the location of it, prior to renting it. It seems they need to get a better organizational grip on that. There's an ABC store, walking distance to the hotel from the 'back' entrance. Overall this was a very good location and stay for us with very friendly staff. Aloha!…
First off the location is great, 15 minute walk along the beach to Waikiki, 10 minutes to Ala Moana park and mall. Phenomenal views, spacious rooms, Covid clean. Rooms have all amenities and we asked for a microwave. Underground parking was convenient. 100 sails restaurant was good. Would stay here again.
The Prince was as nice as the photos on their website. Very friendly staff. Our room had a beautiful ocean view from the 29th floor! Loved that the windows opened very wide so you could enjoy the view and breeze. Room was average size with a large bathroom with both a separate tub, private toilet room with bidet & heated seat - oh my! and separate shower. Loved the lighted make up mirror and good lighting. Storage was very limited - only 1 drawer but a large closet. Good breakfast with very good service at their on site restaurant - 123 Sails.
Motel has its own COVID rules. Had to go elsewhere to eat. View is great but was treated like a lepper. COVID is a hot topic, but when a business has unrealistic rules which exceed state and federal recommendations, I would go elsewhere.