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Queen Kapiolani Hotel

1,568 reviews
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Traveller (941)
Room & Suite (569)
Pool & Beach (120)
Overview
  • Excellent25%
  • Very good41%
  • Average21%
  • Poor7%
  • Terrible6%
Travellers talk about
“honolulu zoo”(96 reviews)
“diamond head”(223 reviews)
“across the street”(120 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,568)Write a Review
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Traveller rating
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496
273
100
86
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All reviewshonolulu zoodiamond headacross the streetwaikiki beachkapiolani parkbell deskquiet end of waikikipool deckjunior suitean older hotelcity viewcorner roomthird floorvalet parkingbit datedsmall balconymini fridge
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381 - 385 of 1,307 reviews
Reviewed 12 November 2015 via mobile

The hotel is located in downtown Waikiki and is about a block from the beach. There is a park across the street along with the Honolulu Zoo. The location is excellent. We had a King Ocean View room. It was clean, spacious and comfortable, although...More

Thank TC-WILCOX
Response from Blake H, Guest Relations Manager at Queen Kapiolani HotelResponded 13 November 2015

Dear Guest, We appreciate you taking the time to write a review of your stay with us in Honolulu. We take pride i knowing that we've provided our guests with a memorable experience and it is excellent to hear that you enjoyed yourself. We have...More

Reviewed 9 November 2015 via mobile

Booked this hotel to stay for two nights after we finished our cruise around the islands. The rooms are clean, but small and the one we had was very odd in shape. Walk in the door and trip over the bed. The bed wasn't even...More

Thank Imkennedy
Response from Blake H, Guest Relations Manager at Queen Kapiolani HotelResponded 9 November 2015

Dear Guest, Thank you for sharing your experience at Queen Kapiolani Hotel. We appreciate your compliments regarding our staff and location. It's fantastic to hear that our quality of service enhanced your stay. We are curious if you contacted Guest Services during your visit to...More

Reviewed 7 November 2015

Hey everybody, my girlfriend and me where there for one night. Never ever again I will try to save money on this again, especially not for such beautiful destinations. The pictures do not match at all, the rooms are small, the walls are thin, bathroom...More

1  Thank Dom_M90
Response from Blake H, Guest Relations Manager at Queen Kapiolani HotelResponded 9 November 2015

Dear Guest, Thank you for writing a review of your experience with us at Queen Kapiolani Hotel. We apologize for the challenges you faced during your visit and would like to ask for your contact information in a private message so that we may discuss...More

Reviewed 7 November 2015 via mobile

My family stayed here the night before the Race for the Cure just so we wouldn't have to get up early. However we were very surprised at how nice the accommodations were, how friendly the staff was, and a great rate for locals! Loved the...More

Thank jeh910
Response from Blake H, Guest Relations Manager at Queen Kapiolani HotelResponded 9 November 2015

Dear Guest, Thank you for sharing your experience with us in Honolulu. We are appreciative that you chose Queen Kapiolani for your accommodations before Race for the Cure and hope that the event went well for your group. We are happy that we could provide...More

Reviewed 5 November 2015 via mobile

Our family stayed at the Queen Kapiolani for the first time and I must say that we had a great time. The staff were very friendly from when you first pull up to the hotel, to the time we checked out. They were very accommodating...More

1  Thank SloMo808
Response from Blake H, Guest Relations Manager at Queen Kapiolani HotelResponded 6 November 2015

Dear Guest, Thank you for sharing your experience with us at Queen Kapiolani Hotel. We are proud that you chose our location for your staycation with your family. Our staff takes pride in providing fantastic service to all of our guests and we appreciate your...More

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17576777879262
About
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Beachfront
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$141 - US$282 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 On the Beach Hotel in Honolulu
Room types
Non-Smoking Rooms
Details
Price range
US$141 - US$282 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 On the Beach Hotel in Honolulu
Room types
Non-Smoking Rooms
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Traveller (941)
Room & Suite (569)
Pool & Beach (120)
Dining (22)
Amenities (56)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Kerry B
29 December 2017|
AnswerShow all 5 answers
Response from QKHotel | Property representative |
Hi Kerry, I saw your post but opted to send you a direct message to best assist you. I have seen that you have responded, and we are on our way to getting this resolved for you. Very sorry for the delay and any... More
0
Votes
Christina C
15 December 2017|
AnswerShow all 7 answers
Response from QKHotel | Property representative |
Hi, the fireworks show will be from a barge just off the coast slightly South West of the hotel, so depending on which rooms you are in yes it will be possible to see the fireworks show. We are not hosting any NYE... More
1
Vote
Hayley M
30 November 2017|
AnswerShow all 7 answers
Response from Jan G | Reviewed this property |
I had the view of Blackhead point
0
Votes
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12345617
Room Tips
"The higher floors have better views. Nice bank of elevators very clean. Very friendly staff provide 5-star..."
Read review
"Ocean, diamond head room view was great."
Read review
"stay somewhere else"
Read review
"Upper floors are generally better kept."
Read review
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