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Queen Kapiolani Hotel

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Traveller (965)
Room & Suite (582)
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Overview
  • Excellent25%
  • Very good41%
  • Average21%
  • Poor7%
  • Terrible6%
Travellers talk about
“honolulu zoo”(97 reviews)
“diamond head”(221 reviews)
“across the street”(119 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,599)
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Traveller rating
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361
500
276
104
95
Show reviews that mention
All reviewshonolulu zoodiamond headacross the streetlouvered windowswaikiki beachkapiolani parkquiet end of waikikibell deskpool deckjunior suitean older hotelcity viewcorner roomthird floorvalet parkingbit datedsmall balcony
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401 - 405 of 1,336 reviews
Reviewed 27 November 2015 via mobile

Great location! The staff was very friendly. They even helped me directions from the airport. The hotel beautiful. My room had a great lanai with a sink. The restaurant was also very delicious. I would definitely stay here again.More

Thank Beachlvrrr
Response from Blake H, Guest Relations Manager at Queen Kapiolani HotelResponded 30 November 2015

Dear Guest, We appreciate you taking the time to write a review of your experience with us in Honolulu. It's fantastic to hear that our staff provided you outstanding service and that you enjoyed your accommodations. We look forward to your return and wish you...More

Reviewed 26 November 2015

I was glad to have an affordable hotel in Waikiki near the beach but our room was incredibly small, ugly, and uncomfortable. Also, the service was bad. The pictures online are way nicer than the actual room. Not the worst mattresses but not exactly comfortable...More

Review collected in partnership with Amoma.com
1  Thank D3416JMandrewp
Response from Blake H, Guest Relations Manager at Queen Kapiolani HotelResponded 30 November 2015

Dear Guest, Thank you for sharing your review of Queen Kapiolani Hotel. We are happy to hear that you enjoyed our location in Honolulu. It is unfortunate to hear that you were unsatisfied with our accommodations. We have informed management of your comments regarding service...More

Reviewed 26 November 2015

The Queen Kapiolani hotel is at one end of waikiki opposite the zoo. An older style premises it is tired and in need of a make over. The room we were placed in was terrible with a vile stench, and after complaining they organised another...More

Thank John B
Response from Blake H, Guest Relations Manager at Queen Kapiolani HotelResponded 30 November 2015

Dear Guest, Thank you for sharing your review of Queen Kapiolani Hotel. We appreciate your compliments of our staff members and are happy to hear that we were able to assist with the challenges with your guest room. We have shared your comments with management...More

Reviewed 24 November 2015 via mobile

The plusses: just a block away from Waikiki Beach, and across the street from the zoo and a park. We easily walked to the base of Diamond Head and a farmer's market at the community college. We asked for a room above the 6th floor...More

Thank Traveltolearn
Response from Blake H, Guest Relations Manager at Queen Kapiolani HotelResponded 24 November 2015

Dear Guest, We appreciate you sharing your experience with us at Queen Kapiolani Hotel. Thank you for complimenting our location, customer service, and beautiful views from our guest rooms. We have shared your constructive comments with management for review. We hope you will look to...More

Reviewed 21 November 2015

Fourth time there-Will be back again-Great location-Great and friendly staff-A true Hawaii experience HIGHLY RECOMMENDED!! Great Staff includes Noli,Theresa,Uncle Bob,Jocolyn,Dustin ,Kevin,Stason Casey and the rest-All very friendly and And accommodating!!More

Thank rudy k
Response from Blake H, Guest Relations Manager at Queen Kapiolani HotelResponded 23 November 2015

Dear Guest, Thank you for sharing your experience with us at Queen Kapiolani Hotel. We are excited to hear this was your fourth time staying with us. It's excellent that we continue to meet all of your expectations and that you thoroughly enjoy yourself at...More

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About
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Beachfront
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$143 - US$350 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 On the Beach Hotel in Honolulu
Room types
Non-Smoking Rooms
Details
Price range
US$143 - US$350 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 On the Beach Hotel in Honolulu
Room types
Non-Smoking Rooms
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Traveller (965)
Room & Suite (582)
Pool & Beach (120)
Dining (24)
Amenities (56)
Business Centre & Event Rooms (3)
Questions & Answers
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Kerry B
29 December 2017|
AnswerShow all 5 answers
Response from QKHotel | Property representative |
Hi Kerry, I saw your post but opted to send you a direct message to best assist you. I have seen that you have responded, and we are on our way to getting this resolved for you. Very sorry for the delay and any... More
0
Votes
Christina C
15 December 2017|
AnswerShow all 7 answers
Response from QKHotel | Property representative |
Hi, the fireworks show will be from a barge just off the coast slightly South West of the hotel, so depending on which rooms you are in yes it will be possible to see the fireworks show. We are not hosting any NYE... More
1
Vote
Hayley M
30 November 2017|
AnswerShow all 7 answers
Response from Jan G | Reviewed this property |
I had the view of Blackhead point
0
Votes
Room Tips
"There is no such thing as a "city view". It is a "Youth Hostel" view."
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"Good luck, don’t know"
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"ocean and mountain views"
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"Ocean View Junior Suite is our favorite choice"
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