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Moana Surfrider, A Westin Resort & Spa

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#22 of 84 Hotels in Honolulu
Certificate of Excellence
GreenLeadersSilver level
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Moana Surfrider, A Westin Resort & Spa
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4,606 Reviews from our TripAdvisor Community

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Showing 3,427: English reviews
Toronto, Canada
Level Contributor
3 reviews
Reviewed yesterday NEW

We thoroughly enjoyed our 10 night stay at the Moana Surfrider in Nov 2016. The staff were all friendly and made our Wedding Anniversary extra special. Special thanks to Kenneth at Reception. Kenneth explained all the features of the hotel and restaurants to try (which were very delicious). We had an ocean view room which was heavenly to hear the... More 

Helpful?
Thank Jiji K
Sydney, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW

3 nights alone in this hotel. A beautiful hotel with lots of old world charm. I had one of the older rooms- no balcony but a 180 degree view of the beach. Doonas on the bed most unsatisfactory, way too heavy and hot. White linen not nice, it takes away that lovely Hawaiian feeling of flowers on the bedspreads. Food... More 

Helpful?
Thank Diana03072014
1 review
Reviewed 2 days ago NEW via mobile

Very nice hotel. When we arrived, we were looking forward to a lei when we arrived at the hotel. Sorry! The hour+ long bus ride from the airport did not get us there in time. Ended at 5pm. The rest of the guests get nothing. Not even water in the lobby. My 6 yr old son asked the front desk... More 

Helpful?
Thank David V
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 days ago NEW via mobile

Great hotel with lovely ambience. The staff were very courteous and helpful. The room is superb. I got an upgrade with ocean views from a city view tower room. Had a lovely swim at the beach after a light lunch at the beach cafe. Nice mango daiquiri and Ahi poke.

Helpful?
Thank Michael O
Tamworth, Australia
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 days ago NEW

This grand old lady is such a Hawaiian icon. from the foyer to the garden to the rooms everything is so stylish. the Banyan tree out the back is a favorite spot to just sit and relax with a cocktail and just chill out. love it.

Helpful?
Thank paula p
MoanaGuestExperience, Manager at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha paula p, Mahalo for staying with us at the Moana Surfrider, the First Lady of Waikiki. We are thrilled to hear you thoroughly enjoyed your stay with us from the rooms, to the Banyan Tree to relaxing with a cocktail. We hope your Moana memories will be fondly remembered and for your return in the near future. Me Ke... More 

London, United Kingdom
1 review
Reviewed 4 days ago NEW

My wife and I stayed here for 7 nights in November over 2 visits. Both stays we were treated like royalty and everyone knew it was our honeymoon and made sure we were well looked after. Both trips we received a bottle of champagne and were upgraded to suites with views of the beach. The last room we stayed in... More 

Helpful?
Thank Patrick M
MoanaGuestExperience, Manager at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha Patrick M, Mahalo for staying with us at the Moana Surfrider. We are thrilled that you had chosen to stay at the Moana twice for your honeymoon and had enjoyed your time here. Again, congratulations to you both! We hope the Moana memories you have created will be fondly remembered and a return trip will be in the near... More 

DC metro area
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 days ago NEW

Leisurely, lovely outing at the Veranda at Moana Surfrider! Fragrant blends of tea (*enjoyed Moana Sunset - blend with tangy ‘ohelo berry and mango); scrumptious savory sandwiches (salmon, egg, and reuben-like offering); and tiers of sweet treats (scones, cakes & cookies with flavors of pumpkin, coconut, lilikoi and more). Veranda is gorgeous (* request an end table for views of... More 

Helpful?
Thank CKeet
MoanaGuestExperience, Manager at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha CKeet, Mahalo for visiting us at the Moana Surfrider for some high tea ocean-side! We are pleased to hear you had thoroughly enjoyed your time on the veranda with our signature teas, savory sandwiches, sweet treats, and live music. For your return visits to the veranda self-parking is available at our sister property, the Sheraton Princess Kaiulani Hotel. We... More 

British Columbia, Canada
Level Contributor
662 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
Reviewed 5 days ago NEW

a return visit, fortunate me! this visit we stayed in the older wing, facing the ocean, all worked well for us. remains an amazing spot to stay. all as excellent as i remember it to be. friendly and efficient staff, grounds and hotel very clean, a wonderful calm atmosphere. so well run, with apparent ease. as starwood members, we are... More 

Helpful?
Thank jarmwr40
MoanaGuestExperience, Manager at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha jarmwr40, Thank you for being our valued Starwood Preferred Guest and for returning to the Moana Surfrider, the First Lady of Waikiki. We are delighted to hear that your stay has been nothing but excellent and had enjoyed all that the Moana had to offer. We hope your Moana memories will be fondly remembered and we hope to welcome... More 

Los Angeles
Level Contributor
142 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 5 days ago NEW

My husband and I like to stay in Waikiki at least a night or two before we fly back home. We stayed at this property for two nights this past weekend. A major issue with this property was that on the day we were to check in, there was no way to reach the valet to drop off our bags... More 

Helpful?
Thank keyser_soosie
MoanaGuestExperience, Manager at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha keyser_soosie, Mahalo for staying with us at the Moana Surfrider, the First Lady of Waikiki. We are thrilled to hear you had enjoyed your time at the pool and our restaurants. Thank you also for sharing your experience. We appreciate the candid feedback of our guests, as it allows us the opportunity to develop a better product to our... More 

SD
Level Contributor
82 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 6 days ago NEW

This first lady of Waikiki is a beautiful place to stay. It remains the only wooden hotel in Waikiki. As a Westin property, this upper end (i.e. expensive) hotel boasts several amenities as well as beautiful views. It sits right on Waikiki Beach and cabana and umbrella rentals guarantee a place to relax and watch the waves. The pool is... More 

Helpful?
Thank SDLHK
MoanaGuestExperience, Manager at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha SDLHK, Mahalo for choosing the Moana Surfrider. Our oceanfront hotel in Waikiki has stolen the hearts of guests for over a hundred years and we are so thrilled to hear that your stay here surpassed your expectations. We are so pleased you enjoyed your stay and hope you return to “The First Lady of Waikiki” upon your next visit... More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Moana Surfrider, a Westin Resort & Spa, in Waikiki Beach on Oahu, HI. Visit Moana Lani Spa; or host a wedding on our rooftop terrace, or a meeting in our 10,000sq ft of event space. ... more   less 

Additional Information about Moana Surfrider, A Westin Resort & Spa

Address: 2365 Kalakaua Avenue, Honolulu, Oahu, HI 96815-5041
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: RM1,512 - RM3,045 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Moana Surfrider, A Westin Resort & Spa 4*
Number of rooms: 791
Reservation Options:
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Also Known As:
Moana Surfrider, a Westin Resort And Spa
Moana Surfrider, a Westin Hotel Honolulu
Westin Moana Surfrider
Moana Surfrider Westin Resort
Westin Honolulu
Honolulu Westin
Hotel Style:
#8 Top resorts Hotel in Honolulu
#9 Spa Hotel in Honolulu
#12 Luxury Hotel in Honolulu
#13 On the Beach Hotel in Honolulu
#18 Romantic Hotel in Honolulu
#22 Business Hotel in Honolulu
#31 Family Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Moana Surfrider, A Westin Resort & Spa staff and other travellers.
67 questions
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Questions? Get answers from Moana Surfrider, A Westin Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get an oceanview if you want it to be extra special”
 of 5 bubbles 234paulap, 30 Nov 2016 | Read review
“Try to get a room with a view on the side away from the Outrigger Hotel.”
 of 5 bubbles SDLHK, 28 Nov 2016 | Read review
“A little bit more for ocean view, but it's worth it”
 of 5 bubbles noncorteccia, 25 Nov 2016 | Read review
“I think most of the rooms here would be more than acceptable.”
 of 5 bubbles PeterYensen, 22 Nov 2016 | Read review
“Don't stay in city view rooms they are noisy”
 of 5 bubbles 643ang, 22 Nov 2016 | Read review
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