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Moana Surfrider, A Westin Resort & Spa

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#25 of 84 Hotels in Honolulu
Certificate of Excellence
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Moana Surfrider, A Westin Resort & Spa
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4,903 Reviews from our TripAdvisor Community

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There are newer reviews for Moana Surfrider, A Westin Resort & Spa
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Showing 3,676: English reviews
San Diego
Reviewed 28 March 2014

My husband and I just got home from 8 nights at the Moana. We had an amazing stay. The Moana is the princess of Waikiki. She stands apart from any other hotel on the beach. Her old school charm adds so much. The huge old banyan tree in the courtyard is her crowning touch. Our room was an ocean view...

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Helpful?
Thank Bunnkins
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for choosing to stay with us to celebrate your 25th anniversary. We are delighted to have been a part of such a special occasion. It is disappointing to hear that your experience with concierge services was less than perfect, but we are happy to hear that the service provided throughout the rest of your stay exceeded your...

Seattle
Reviewed 26 March 2014

This is the property that I always wanted to stay at in Waikiki but never pulled the trigger until our trip in March 2014. Will I stay here again or move on to a different hotel in Waikiki? I liked lots of things about this property but we'll try out another property next time. First the positives: * This property...

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2Thank JP_SEA
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for sharing your experience. We are happy to hear that you enjoyed your stay with us, especially restful sleep in our Westin Heavenly Bed and the amazing views of Waikiki Beach from your partial ocean view guestroom balcony. It is also nice to hear that you were pleased with the Moana’s charming atmosphere – lounging on the...

Canberra
Reviewed 25 March 2014 via mobile

Would come back again. The property possesses a charm and warmth that is delightful and welcoming. My daughters and I stayed in the Diamond Wing, unfortunately the room we were in had poorly treated acoustics, and we could hear conversations of the occupants in the next room very clearly. However reception was very accommodating in relocating us to another room...

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Thank Mariana G
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha Mariana, Mahalo for your review. We are glad that you enjoyed the timeless charm and beauty of the “First Lady of Waikiki” and would gladly return to stay at the Moana. It is nice to hear that our front desk agents were able to accommodate your request to relocate to a room more suited to your preferences. Peaceful sleep...

UK
Reviewed 25 March 2014

Let me start by saying that NO holiday in Waikiki can be anything less that 5 star! We had an absolutely fabulous time in Hawaii (our second) and will no doubt be back. But this is about the hotel. When we were there 18 months ago we stayed at the outrigger which is next door - we saw the Moana...

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2Thank Graeme_UK_9
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha Graeme, Thank you for sharing your experience with us. We are glad to hear that our front desk agents were able to relocate you to a room more to your liking. The unique layout of the Moana Surfrider features three distinct wings and offers our guests a variety of accommodations: a charming, intimate setting in the historic Banyan Wing,...

Surfers Paradise, Australia
Reviewed 25 March 2014

Had one week here, saw some mixed reviews, we found the staff friendly and efficient. The setting and resort beautiful and is the centrepiece of Waikiki, right on the beach with amazing sunsets. The buffet breakfast each morning was great with lots of variety and most mornings we got great seats by the window overlooking the beach which was spectacular....

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Thank Steve W
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha Steve, Thank you for spending the week with us. We are delighted to have exceeded your expectations during your stay. We hope that your experiences, such as enjoying breakfast on the veranda and taking in the breathtaking Hawaiian sunsets, created wonderful Moana Memories of your special holiday in Hawaii. During your next stay, we recommend spending the day under...

Toronto
Reviewed 24 March 2014

This is one of the most beautiful hotels I have ever seen. I have been there multiple times and it still amazes me with its charm. I cannot wait to go back again The patio out back is great and right on the beach Only con is parking

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2Thank SW1819
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Mahalo for your kind review. It is so nice to hear that you enjoyed your recent stay at the Moana and are already looking forward to returning. At the Moana, we take great pride in upholding the timeless beauty and charm of the “First Lady of Waikiki,” so it is great to hear that you enjoyed her historical ambiance...

Iowa City, Iowa
Reviewed 21 March 2014

The Moana is our favorite destination hotel on Waikiki Beach-we have been staying there on our annual winter trips. They had a refurbishment in the Diamond Wing-new furnitures, new carpet, bamboo flooring.. Some issues, they already had a storage problem in the room ,but particularly in the bathroom-they took out the shelving from the bathroom and also the table in...

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Thank alumnus
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for your review. We are happy to welcome you back to the Moana Surfrider, A Westin Resort & Spa, year after year to enjoy the warm Hawaiian sun and cool island breeze. For guest convenience, wireless internet service, which is included in the daily resort fee, is provided in all guestrooms and lobby areas. In addition, the...

Melbourne
Reviewed 19 March 2014

Stayed several nights at the Surfrider celebrating a significant anniversary, really liked the place and would stay there again. Location - right on the beach and central to the strip with its great restaurants (and shopping). Hotel - a stunning, older building with the rooms being a little old fashioned. Room - the beach side view was lovely, bed and...

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4Thank marduk1
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for choosing to stay with us to celebrate your anniversary. We are delighted to have been a part of your special occasion. It is so nice to hear that you enjoyed the beautiful ocean views from your guestroom and restorative sleep in our Westin Heavenly Bed. On your next visit, we highly recommend dining at the Moana’s...

Sydney, Australia
Reviewed 18 March 2014

Agree with EmiliaS. The hotel foyer is very nice but the rooms are very basic, even the partial view rooms. All seemed noisy! We looked at the Banyan Room & had to upgrade as the rooms were so tiny...we thought we'd landed in Paris! Nothing seems to be included, umbrellas, chairs, water sport gear like goggles...you pay for everything. Even...

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Helpful?
Thank mark h
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha Mark, Thank you for sharing your experience with us. It is unfortunate that we were unable to exceed your expectations on your recent stay with us. At the Moana, we take great pride in maintaining the original structure and features of the “First Lady of Waikiki,” including the size of the guestrooms in the historic Banyan Wing. We are...

San Francisco, California
Reviewed 18 March 2014

I just love this hotel! The ambiance, architecture, friendly and welcoming staff. Hawaii is just the best place to decompress from the hustle and busy work schedule. This was my second time staying and reserved an junior suite. The room was at least 400 square feet and was worth the extra expense. Being on the corner and have windows going...

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1Thank WhatsHotAndNot
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Mahalo for your review. We are happy to hear that you thoroughly enjoyed your stay with us, especially the accommodations and gorgeous ocean views from your junior suite. For 113 years, the “First Lady of Waikiki” has served as a peaceful retreat for our guests – enjoying afternoon tea on the veranda, indulging in a restorative treatment at the...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Moana Surfrider, a Westin Resort & Spa, in Waikiki Beach on Oahu, HI. Visit Moana Lani Spa; or host a wedding on our rooftop terrace, or a meeting in our 10,000sq ft of event space. ... more   less 

Additional Information about Moana Surfrider, A Westin Resort & Spa

Address: 2365 Kalakaua Avenue, Honolulu, Oahu, HI 96815-5041
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: RM1,422 - RM2,452 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Moana Surfrider, A Westin Resort & Spa 4*
Number of rooms: 791
Reservation Options:
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Also Known As:
Moana Surfrider, a Westin Resort And Spa
Moana Surfrider, a Westin Hotel Honolulu
Westin Moana Surfrider
Moana Surfrider Westin Resort
Westin Honolulu
Honolulu Westin
Hotel Style:
#9 Top resorts Hotel in Honolulu
#10 Spa Hotel in Honolulu
#13 Luxury Hotel in Honolulu
#15 On the Beach Hotel in Honolulu
#18 Romantic Hotel in Honolulu
#22 Business Hotel in Honolulu
#31 Family Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Moana Surfrider, A Westin Resort & Spa staff and other travellers.
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Questions? Get answers from Moana Surfrider, A Westin Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We LOVED the ocean view room!”
Sulleysgirl58, 25 Apr 2017 | Read review
“If you can afford it, pay for an ocean view.”
traveler222Irvine, 24 Apr 2017 | Read review
“Ocean View Suite!”
HarryAlanV, 24 Apr 2017 | Read review
“Ask for the original building. The extensions are nothing like the old charm over looking and listening to the surf with the windows opened.”
217joshb, 19 Apr 2017 | Read review
“Diamond wing is old”
foxak, 15 Apr 2017 | Read review
5 of 5