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Moana Surfrider, A Westin Resort & Spa

CancelonUS$289*
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#23 of 84 Hotels in Honolulu
Certificate of Excellence
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$300*
US$289*
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US$300*
US$300*
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Moana Surfrider, A Westin Resort & Spa
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4,987 Reviews from our TripAdvisor Community

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There are newer reviews for Moana Surfrider, A Westin Resort & Spa
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Showing 3,747: English reviews
Yorba Linda, California
Reviewed 17 January 2014

Our first stay at the Moana, though we have been to Hawaii regularly for the past 30 years. The Westin offers wonderful beachside dining, a beautiful Veranda, a good downtown location and great service. it does not however provide much breakfast opportunities, the costs are high, even for renting an umbrella and chairs ($50.00 a day) and we found our...

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Helpful?
Thank 305jackanddebbie305
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for sharing your experience with us. We are delighted to hear that you enjoyed the historical features and ambiance of the Moana – we take great pleasure in maintaining the beauty of the “First Lady of Waikiki”. At the Moana Surfrider, A Westin Resort & Spa, we take pride in providing exceptional service and a rejuvenating experience...

atavistic8
Reviewed 15 January 2014

This is my second stay at the Moana. It is undoubtedly the most beautiful beach front property in Waikiki. The service is also excellent. When you arrive, they present you with lays and you walk into the gorgeous front lobby area. Since I was there during Christmas and New Years 2013, there were lovely decorated christmas trees all over. They...

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Thank atavistic8
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for your kind review. We are delighted to hear you had decided to return to the Moana for your 2nd stay and that the Front Desk could assist you with your room accomodations. With reserved oceanfront seating and an umbrella, we are happy to hear you have found our Beach Chairs to be of value. Many of...

Reviewed 15 January 2014

We stayed from Dec.15 -22, 2103. It was our 10th anniversary and we married at their hotel. This time, we brought our two daughters there and showed them where we married and all the places they seen on our pictures and DVD. Staff were all great, very helpful and friendly. this hotel is faced on the beach, so you don't...

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Thank Jaymoyo
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Mahalo for sharing your review with us. We would like to extend our congratulations to you and your other half as you celebrate your 10th wedding anniversary! We are delighted to hear you could relive the moana memories you have created during your wedding with your children. We are disappointed to hear that you did not find the hotel...

Melbourne, Australia
Reviewed 13 January 2014

arrived 17-12-2013, stayed 6 nights, this is a very well maintained hotel situated on Waikiki beach the hotel provides a great breakfast, great bar ( under the banyan tree ) the service was second to none the staff are helpful and nothing was a problem they made our stay very enjoyable, we had a room in the tower with partial...

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2Thank casinomelbourne
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for choosing to stay at the Moana Surfrider. We are so happy to hear that you enjoyed our dining venues and the service provided by our associates. Our associates are very friendly and willing to help our guests in any way possible. We are excited to hear you will be joining us again on your next trip...

texas
Reviewed 12 January 2014

rooms in the banyan wing effectively have no window since they are single pane and all noise from the street, including cars just passing by sound like they are right in your room. requesting a move, the front desk tried to upsell us. when we refused, moved into new wing, which was recently renovated although small. was awoken at 4:45...

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7Thank carnifex1125
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for taking the time to express your concerns regarding your overall satisfaction with your room assignment at the Moana Surfrider, A Westin Resort & Spa. We do appreciate your feedback, but are sorry to hear that your experience with us was less than perfect. Once again, thank you for sharing your experience with us as this allows...

Reviewed 10 January 2014

This had been our favorite place in Hawaii over the years. However we were disappointed when we stayed there in October 13. Its beautiful setting is its asset and liability, the latter being that there were weddings galore (the parties were mostly from Japan) and the lobby and facilities were overrun until near midnight. Our favorite activity was listening to...

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1Thank John C
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha John, Thank you for sharing your experience with us. We are thrilled to hear you enjoyed your breakfast at the veranda and Waikiki Beach. In regards to our housekeeping department, we sincerely apologize for not exceeding your expectations. Our housekeepers are normally diligent with refreshing each of the guestrooms, so am surprised to hear that this was not the...

Singapore
Reviewed 10 January 2014

This is the oldest luxury hotel in Waikiki and wonderfully situated on the Waikiki beach. The hotel has been carefully restored and is very well maintained for an older property. Having travelled to Hawaii for business and pleasure over decades, I have stayed in most of the Waikiki hotels, and this is my favorite (I am a fan of classic...

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2Thank jpmsenior
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for sharing your wonderful experience with us. We are so happy to hear that you enjoy historical hotels, we highly recommend attending one of our historical tours that are offered every Monday, Wednesday and Friday at 11am, if you have not already had a chance to do so. The history of the Moana Surfrider dates back all...

Calgary, Canada
Reviewed 9 January 2014

Wonderful "old fashioned" hotel. Staff were friendly, good food (but pricey), and great rooms, comfy beds. It has a private deck on one of the upper floors that is great for watching sunsets. Their pool is very small though, and lounge chairs are claimed/taken by 10am every day.

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1Thank DisneyCanada
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Mahalo for sharing your comments with us. We are delighted to hear you have enjoyed the "old fashion" feeling of the "First Lady of Waikiki". The private deck you are referring to is located on the 6th floor of the Banyan Wing, it offers splendid views of Waikiki Beach. It's opened to all of our guests to use when...

Melbourne, Australia
Reviewed 7 January 2014

We've been coming to the Moana Surfrider for many, many years now and wouldn't stay anywhere else in Honolulu. The first stay was just before our youngest daughter was born and she's now 22. Both our adult daughters still holiday with us and rate the Moana as their favourite hotel - as do we. Our last stay in December 2013...

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2Thank Pamela D
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha Pamela, Mahalo for your loyal patronage of the Moana Surfrider over the years, we love welcoming back our return guests. We are happy to hear that Josh was able to assist you with your check-in and that you enjoyed our Westin Heavenly Beds. Also, we apologize that the Veranda was not available but we would highly recommend visiting the...

Sao Paulo, SP
Reviewed 7 January 2014

We had the opportunity of staying at hotel for 4 nights over Christmas in a partial ocean view, which was spacious even with 2 double beds and a rollaway plus a large balcony. The partial ocean view rooms look directly into the Outrigger Waikiki, which is like 25 meters away so be prepared that everyone can see you in on...

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5Thank OneAdventure
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for sharing your experience with us. It is regrettable to hear of your concerns pertaining to service provided during your stay. We take pride in the training we provide to each of our associates as our main goal is to exceed the expectations of our guests. We do apologize that this was not the case during your...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Moana Surfrider, a Westin Resort & Spa, in Waikiki Beach on Oahu, HI. Visit Moana Lani Spa; or host a wedding on our rooftop terrace, or a meeting in our 10,000sq ft of event space. ... more   less 

Additional Information about Moana Surfrider, A Westin Resort & Spa

Address: 2365 Kalakaua Avenue, Honolulu, Oahu, HI 96815-5041
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: RM1,403 - RM2,340 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Moana Surfrider, A Westin Resort & Spa 4*
Number of rooms: 791
Reservation Options:
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Also Known As:
Moana Surfrider, a Westin Hotel Honolulu
Moana Surfrider, a Westin Resort And Spa
Westin Moana Surfrider
Moana Surfrider Westin Resort
Westin Honolulu
Honolulu Westin
Hotel Style:
#9 Top resorts Hotel in Honolulu
#10 Spa Hotel in Honolulu
#13 Luxury Hotel in Honolulu
#14 On the Beach Hotel in Honolulu
#18 Romantic Hotel in Honolulu
#22 Business Hotel in Honolulu
#31 Family Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Moana Surfrider, A Westin Resort & Spa staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A little noisy on the street side, but great for listening to the night life. Although the trash trucks in the morning are a bit loud.”
D4559UCjudym, 24 May 2017 | Read review
“Ocean view rooms offer an amazing view.”
Fuji1956, 24 May 2017 | Read review
“Avoid rooms overlooking the dumpster pick up area -- early morning noise.”
203jaynes, 20 May 2017 | Read review
“Beach club access. SPG shuttle from HNL is convenient and exclusive to the 4 SPG properties on Waikiki.”
yucanuck, 17 May 2017 | Read review
“upgrade for an ocean view”
judithl117, 16 May 2017 | Read review
5 of 5
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US$289* /night
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Prices are for 1 room, 2 adults
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