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Sheraton Princess Kaiulani

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#50 of 84 Hotels in Honolulu
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Sheraton Princess Kaiulani
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3,211 Reviews from our TripAdvisor Community

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Showing 2,164: English reviews
Level Contributor
17 reviews
3 hotel reviews
Reviewed 2 days ago NEW

Loved this hotel, great location! Cheap (compared to most places in HNL) Am a travel agent and will recommend this hotel to everyone who goes. We were lucky enough to get a beach view off our balcony which was lovely.

Helpful?
Thank Jayne A
Newport Beach, California
1 review
Reviewed 2 days ago NEW

The staff (Erin especially) was very accommodating in helping my sister and I surprise our mother, who was a guest there. Erin provided exactly what was needed for the surprise and allowed us to have a fabulous time. The hotel is great! Perfectly located in Waikiki.

Helpful?
Thank larissa22411
Bakersfield, California
1 review
Reviewed 4 days ago NEW

Location was right on, service from staff was very good, and food on the menu was also excellent . However, the food at the buffet was extremely greasy and the pools floor needs to be retouched. Overall, we would still stay there again and recommend it to friends as well.

Review collected in partnership with this hotel

Helpful?
Thank A5300UXnancyg
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha A5300UXnancyg, Thank you for sharing your feedback with our team. Here at the Sheraton Princess Kaiulani we strive to ensure our guests are well taken care of during their stay with us. We are glad to hear that you found the location to be ideal as well and that our wonderful staff was able to accommodate your needs during... More 

Chicago, Illinois
Level Contributor
5 reviews
Reviewed 5 days ago NEW

Travel back to a more genteel time. The circular driveway (Porte cochere) draws you in. Staff greet you like family repeatedly as you enter the resort. The open airy welcoming reception area and main hotel concourse is filled with smaller seating areas like a series of family rooms to gather before meals, strolls to the beach, or an excursion. The... More 

Review collected in partnership with this hotel

Helpful?
Thank Mark G
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha Mark G, Thank you for choosing to stay at the Sheraton Princess Kaiulani Hotel. We are very fortunate to have such a great team of associates who truly care about our guests and work hard to ensure they have a memorable experience at the hotel. Our lobby and poolside lounge areas make for the perfect place to relax, we're... More 

Mililani, Hawaii
1 review
Reviewed 5 days ago NEW

for what you pay, it's an amaizing value! amazing location next to the imp, amazing staff like Erin, from Kailua, I think that's her name, who makes me feel like family at registration, almost every room has the refreshing sea breeze... what's not to like?

Review collected in partnership with this hotel

Helpful?
Thank Jay S
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha Jay S, Thank you so much for your kind feedback. We are glad to hear that you found the hotel and value to be a great choice for your vacation. Here at the Sheraton Princess Kaiulani, we are very fortunate to have great staff members like Erin who strive to assist our guests with their every need. We hope... More 

Buccan
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 days ago NEW

loved our stay again very clean and in the best location. The staff go over and beyond to help. we got up graded and absolutely loved our room 1152 in the A tower. it is very central to everything dining, shopping the beach. We will be back again very soon

Review collected in partnership with this hotel

Helpful?
1 Thank Auzziegirl70
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha Auzziegirl70, Thank you for staying with us again. We are so happy to hear that you enjoyed another visit to the Sheraton Princess Kaiulani Hotel and that our staff took great care of you. We are so fortunate to have such an amazing team of associates who truly care for our guests. Our location in the heart of Waikiki... More 

Gold Coast, Australia
1 review
Reviewed 6 days ago NEW

Stayed here for 8 nights for our honeymoon and was super impressed! Perfect location & all of the staff are so friendly and all go out of their way to help where they can. You literally step out the front of the hotel onto the main strip, cross a set a lights and you can walk through Moana Surfrider hotel... More 

Review collected in partnership with this hotel

Helpful?
Thank lisapT4899SE
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha lisaapT4899SE, Thank you so much for choosing to celebrate such a special occasion at the Sheraton Princess Kaiulani Hotel. We are so glad to hear that you enjoyed your stay with us. Our central location in the heart of Waikiki is great for guests looking to explore the area from the many great restaurants and shops to the world... More 

Jersey, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago NEW via mobile

We stayed at the Sheraton for 2 nights prior to boarding the NCL Pride of America for a cruise around the islands. We arrived well after midnight and in spite of the hour we were made very welcome and this seemed to be a feature of our short stay, with friendly and helpful service from all those we spoke to,... More 

Helpful?
Thank tlnorman56
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha tlnorman, Thank you for taking the time to share your feedback following your recent stay at the Sheraton Princess Kaiulani Hotel. Our central location is definitely great for guests hoping to explore the nearby shops, restaurants and of course the beach! We greatly appreciate your thoughtful insights and are currently working to update various areas of the hotel in... More 

Melbourne, Australia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

The hotel is spacious and look appealing. There is a very nice gym and laundry facilities available. Unfortunately we found that being a destination for people from all over the world meant that jet lag and sleep schedules were a problem for us as. We were kept awake for several nights before being moved down the hall. On the plus... More 

Helpful?
Thank Megsoxox
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha Megsoxox, Thank you for your much appreciated insights. We are happy to hear that you were able to make use of the hotel gym and laundry facilities as they are a great service offered to our guests. We apologize for any issues you faced with noise during your visit. We understand that this can be quite an inconvenience and... More 

Redding, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 1 week ago

Not super fancy but certainly nice enough. The mega value here is the location. We've been coming to the PK for 8 years in a row now and will be returning for a very long time to come as it is our annual Thanksgiving tradition. We also love that the staff is mature and does not seem to have a... More 

Review collected in partnership with this hotel

Helpful?
Thank Sean F
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha Sean F, Thank you for again choosing to stay with us at the Sheraton Princess Kaiulani. We are so grateful to our loyal guests who visit us year after year, thank you for continuing to celebrate your Thanksgiving holiday with us! Here at the Sheraton PK we are very fortunate to have such a great team of associates who... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Luxurious Sheraton Princess Kaiulani is near Waikiki Beach and downtown Honolulu. Our hotel has Creation, a dinner show; cultural activities; and 11,500 sq ft of event space for weddings or meetings. ... more   less 

Additional Information about Sheraton Princess Kaiulani

Address: 120 Kaiulani Avenue, Honolulu, Oahu, HI 96815-6203
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: RM952 - RM2,439 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sheraton Princess Kaiulani 3*
Number of rooms: 1152
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Cancelon, Travelocity, Expedia, HotelsforEveryone, Priceline, Odigeo, Starwood and Orbitz so you can book your Sheraton Princess Kaiulani reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Princess Kaiulani Hotel Honolulu
Sheraton Hotel Honolulu
Sheraton Hotel Princess Kaiulani
Princess Kaiulani Hotel
Sheraton Honolulu
Honolulu Sheraton
Hotel Style:
#12 Top resorts Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Princess Kaiulani staff and other travellers.
52 questions
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Isle of Man, United Kingdom

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Questions? Get answers from Sheraton Princess Kaiulani staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the floor, the less you hear the morning garbage trucks”
 of 5 bubbles , 28 Nov 2016 | Read review
“for the first week was awesome but the second week we had a baby next door that did keep us up at times through the night but we did have a room that a door to the other room so maybe if we had a room with out the door it might have blocked out the noise a little”
 of 5 bubbles Auzziegirl70, 27 Nov 2016 | Read review
“The higher the better here. ”
 of 5 bubbles 568seanf, 22 Nov 2016 | Read review
“Pool view rooms give a great outlook and a short elevator ride. Tower rooms can provide massive views.”
  • A view from the top floor of the tower block, Moana Surfrider in the foreground
 of 5 bubbles Timmo222, 21 Nov 2016 | Read review
“The rooms in block 24 were lovely very high up but great views it was my birthday & I received a bottle of champagne ”
 of 5 bubbles CHEESESHOP, 15 Nov 2016 | Read review
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