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2255 Kalakaua Avenue, Honolulu, Oahu, HI 96815
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (5444)
Room & Suite (1507)
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 15/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Waikiki
Updated 15/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#36 of 92 hotels in Honolulu
Location
Cleanliness
Service
Value
Travellers' Choice
Sheraton Waikiki is a hotel in the heart of Waikiki Beach, Honolulu, Hawaii. We sit on Oahu's oceanfront and offer Khakara Spa, delicious restaurants and the largest ballroom in Waikiki. Our hotel near Diamond Head is the perfect Honolulu destination for an unforgettable wedding or honeymoon.
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Room & Suite (1,507)1,507
Full view
Property amenities
Valet parking
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Paid private parking on-site
Hot bath
Pool / beach towels
Pool with view
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Vending machine
Poolside bar
Kids club
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Massage
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Bathrobes
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Private balcony
Room service
Safe
Seating area
Sofa
Iron
Laptop safe
Refrigerator
Flatscreen TV
On-demand films
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family Resort
Languages Spoken
Chinese, Filipino, Japanese, Korean
Hotel links
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7,235Reviews197Q+A100Room tips
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Popular mentions
Michael wrote a review Yesterday
San Francisco, California27 contributions141 helpful votes
An excellent stay after moving here early from the Laylow Autograph Collection. It’s a booming time here is Waikiki. Especially during the first two weeks of April for all the “kids” spring breakers. Was upgraded without asking to a nice ocean view room. Room is sufficient for what it offers but the views were excellent. All the staff members were nice and Hawaii friendly and covid safety taken seriously by all staff we encountered, and for the most part the guests as well. This property (unlike the Laylow) actually honors elite welcome gift choice of breakfast. Not as great as when they were offering full hot breakfast or when the lounge was open, but enough to get the day started with fresh fruit, pastries, and other snacks. Kudos to the management team adhering to brand standards. The pool was packed when we were here but overall since we were beachfront, it didn’t bother us. Resort fee and parking fee is high but this is a general money grab by all hotels in the area. Will definitely return.
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Date of stay: April 2021Trip type: Travelled with family
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wanderawr wrote a review Yesterday
Los Angeles, California279 contributions116 helpful votes
+1
First time on Oahu and I think my stay at the Sheraton Waikiki has spoiled me for all future visits. Perfect location close to lots of restaurants and shopping. Comfortable and recently renovated rooms with bidets on the toilets and a dedicated vanity area separate from the sink. They have two distinct pool areas: the infinity pool is adults only with food and drink service, and the second pool has a water slide that is great for kids. There’s direct beach access, although it’s still the public beach where you’d need to find a spot. Parking is $35 per day, which seems about average for the exorbitant parking rates in Waikiki, and the resort fee is $36 per day also. Housekeeping available everyday felt like such a great step towards normalcy. The lounge for elite members is still closed, but they have complimentary continental breakfast in the Kai restaurant every morning. Same fruit, yogurt, and croissants daily but they change up the proteins and pastries a little bit everyday. The staff at Kai were especially friendly and attentive and deserve a dedicated shout out. I booked a standard city view room but was upgraded to an oceanfront Diamondhead view for being Titanium. The view is AMAZING and would be worth the cost to book outright to look out at paradise everyday. We spent most of our nights with the balcony door open to listen to the ocean as we went to bed, and in the mornings we’d watch sea turtles in the water from the balcony. Overall, I couldn’t have had a better first time Waikiki visit and don’t know how future visits will compare if I don’t stay at the Sheraton Waikiki.
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Date of stay: April 2021Trip type: Travelled with friends
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Response from Team Marriott, Guest Services / Front Office at Sheraton Waikiki
Responded yesterday
Aloha wanderawr, Mahalo for choosing Sheraton Waikiki. We are dedicated to providing an inspiring and relaxing atmosphere for all of our guests, and we appreciate you mentioning our accomplishments. It is a pleasure to read that you enjoyed our complimentary continental breakfast in the Kai restaurant every morning. We also enjoyed reading that our associates where able to upgrade you to an incredible oceanfront Diamondhead view. The views at our hotel are stunning and we are glad you were able to take it all in. It was an absolute pleasure hosting you, and we look forward to doing so again on your next visit to Waikiki. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team
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michekara wrote a review 16 Apr
Bridgewater, New Jersey102 contributions102 helpful votes
Spent 9 nights at this property arriving in late March in room with Diamond Head ocean views. You cannot beat the location or the view. Hotel has been recently updated including the guest rooms which were a nice size. Housekeeping was provided every day if requested. Due to COVID, lots of precautions in place and never felt unsafe. Most people were masked up and all staff were very friendly. Bracelets given as keys which were waterproof too. Rules in place at the pool where you book a two hour block every day. Never had an issue getting a two hour block at the adults only infinity pool. They did have service at the pool – drinks and food – that could be ordered and delivered to you. The breakfast spot had just re-opened while we were there. Other option was the Honolulu Coffee shop in the lobby which was often crowded in the morning and thus slow due to the crowds which seemed to grow everyday during our stay – great to see for the Hawaiian economy – but not great when you wanted your Hawaiian latte and banana bread in the AM. You can walk to so many restaurants in the area. Recommend making any reservations in advance since some places are still only take out or else reduced capacity. Also about 100 ABC Stores in a one mile radius for snacks and beverages and souvenirs. One con was the beach access. Your only option for the beach was to take towels and find a spot on the public beach. Wish they offered a beach service like the Royal Hawaiian next door. Was truly a memorable stay in paradise.
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Date of stay: March 2021
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2 Helpful votes
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pink_princess_2003 wrote a review 15 Apr
CA35 contributions11 helpful votes
My hubby and I chose the Sheraton for its location, infinity pool, remodeled rooms, and the water slide. I am 100% glad we chose it! It’s very centrally located to walk to most restaurants and shops. The infinity pool is even bigger than it appears in pictures, isn’t crowded, and provides a wonderful respite for adults on Waikiki Beach. There are plenty of complimentary lounge chairs for guests. If you want a paid one, be sure to book before you come because they book up in advance! The shops at the hotel are fun. Rumfire’s food and drinks are terribly over-priced, but the poolside delivery and quality of food are worth it. Go for the Deluxe Oceanfront Room; the views of the ocean, Diamond Head, and Waikiki Beach are spectacular! Request a room with a corner lounger on the balcony; it’s so comfy I even fell asleep on it! The customer service is fantastic; I’m recovering from an injury and surgery, and they have gone above and beyond to ensure a wonderful stay for me! The elevators are efficient and plentiful. There hasn’t been a wait for anything. Covid is taken seriously in the ways I would want but has not impeded our vacation experience, just the right balance.
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Date of stay: April 2021
1 Helpful vote
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Alexandra F wrote a review 15 Apr
3 contributions
After eating at one of their restaurants, all restrooms were closed so we went to the front desk to ask for access. Brain proceeded to tell us that since we weren’t guests of the hotel we couldn’t use the restroom, even though we ate at a restaurant on the property. He called Julio from security and he was extremely rude and unhelpful. Brian then said because they want to keep homeless people out, he can’t open the restroom. How do paying customers or a restaurant on the property get told they can’t use the restroom because of homeless people? Will never come back here and Brian’s rude self needs to be let go
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Date of stay: April 2021Trip type: Travelled with friends
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Response from Guest Services, Guest Services / Front Office at Sheraton Waikiki
Responded 1 week ago
Aloha avf97 Thank you very much for taking the time out of your busy schedule. I apologize for our staff's behavior and we will take a corrective action to improve our service. Once again, thank you very much for your feedback and we hope to welcome you back to showcase our improvements. Mahalo, Guest Services
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PRICE RANGE
US$368 - US$723 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton waikiki hotel honolulu, sheraton hotel waikiki, sheraton hotel honolulu, sheraton honolulu, honolulu sheraton, sheraton waikiki honolulu
LOCATION
United StatesHawaiiOahuHonoluluWaikiki
NUMBER OF ROOMS
1636
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Frequently Asked Questions about Sheraton Waikiki
Which popular attractions are close to Sheraton Waikiki?
Nearby attractions include Breakout Waikiki Escape Rooms (0.2 km), US Army Museum of Hawaii (0.4 km), and Fort DeRussy Beach Park (0.3 km).
What are some of the property amenities at Sheraton Waikiki?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton Waikiki?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sheraton Waikiki?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sheraton Waikiki?
Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Sheraton Waikiki?
Conveniently located restaurants include Honolulu Cookie Company, Poke Bar, and La Mer.
Are there opportunities to exercise at Sheraton Waikiki?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Sheraton Waikiki have an airport shuttle?
Yes, Sheraton Waikiki offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Waikiki?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Waikiki offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Waikiki?
The staff speaks multiple languages, including Chinese, Japanese, Korean, and Filipino.