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Sheraton Waikiki

CancelonUS$311*
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#32 of 84 Hotels in Honolulu
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$393*
US$311*
Great Deal
US$315*
US$315*
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Sheraton Waikiki
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5,811 Reviews from our TripAdvisor Community

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Showing 4,053: English reviews
Reviewed 19 November 2012

I stay at the Sheraton Waikiki at least twice a year and most years 3+ times. I like to relax at the infinity pool and each time without fail Cyndy (pool concierge & activities) is the nicest and most helpful person I have ever encountered at the Sheraton. Whether I'm booking an activity or just have a question she goes...

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1Thank Scottmx
Sydney
Reviewed 19 November 2012

From the moment I walked into the room I was disappointed with the cleanliness and it got worse as my 8 night stay went on. I requested the hotel release me so I can stay at the Royal Hawaiian (affiliated hotel) and pay the additional nightly rate however they refused. To name a few of the issues - blood stained...

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2Thank thc20s
SheratonWaikiki, Guest Experience Team at Sheraton Waikiki, responded to this review

Aloha and mahalo for sharing your experience with us. Our management team is aware of the situation and are working with the housekeeping team to ensure these issues do not occur in the future. We apologize for the inconveniences during your stay and welcome you to contact us directly at 377GeustExperienceTeam@Sheraton.com. Thank you again for your valuable feedback and we...

Toronto, Canada
Reviewed 18 November 2012

A family holiday here in July and it was amazing. We booked a sea view suite which was fantastic as our son has his own room with separate bathroom which he was thrilled with. The food was brilliant - especially the bread and cakes available at breakfast, I couldn't get enough of that. My only gripe would be the location...

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Thank mark h
Seoul
Reviewed 17 November 2012

The Sheraton was one of three hotels in Waikiki that we stayed at. Despite its size and the crowds, we felt the front desk service to be outstanding and personal. We were upgraded and given the room of our choice by the extremely personable front desk staff. The pool area was busy but somehow still relaxing. Some people at the...

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3Thank glennbrad
Vacaville, California
Reviewed 17 November 2012

We traveled with two children and an infant. We had a Malia suite which is a bedroom, living room, and large dressing area attached to a small bathroom. The crib was a nice roll a way, not just a pack n play and we put it in the large dressing area which had two sinks, as it is essentially a...

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1Thank JoolieBoolie
Pearl City, Hawaii
Reviewed 16 November 2012

The Sheraton Waikiki is in the middle of the action in Waikiki and a beautifully renovated venue for visitors and locals. The swimming pool is a centerpiece and a wonderful playground for adults and kids. The rooms are roomy and comfortable.

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1Thank Larisue
Newcastle, Australia
Reviewed 16 November 2012

I have been to this property before and so I was really looking forward to coming back to the Sheraton. I wasnt disappointed. The room this time was an Ocean Front room looking right at Waikiki Beach. The view was spectacular. Check in was very fast and efficient and we were in our room by 1.30pm which was great as...

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2Thank CJANDLJ1
Green Bay
Reviewed 15 November 2012

Mildly disappointed in dining options. We arrived around 9:00 p.m. on a Friday night after a long travel day. We were disappointed to not find any late night dining options. They did recommend we try next door at the Royal Hawaiian at their outdoor bar which serves food until midnight. Very good but expensive. We found the rooms at the...

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1Thank travelsfromthebay
denver
Reviewed 14 November 2012

The rooms are small. Mine has no desk, no chair, no dresser drawers of any kind, no fridge, no cash bar. ... in short, no comfort and no fun. The "stool" in the room is worn and frayed, but AMAZINGLY the cushion top (worn and frayed) doesn't even match the cushion base...(so I'm assuming it was actually replaced!!??) I can't...

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1Thank Journeymun
SheratonWaikiki, Guest Experience Team at Sheraton Waikiki, responded to this review

Aloha and thank you for sharing your experience with us. We have shared your comments with our management team and welcome you to contact us directly at 377GuestExperienceTeam@Sheraton.com with any further comments or concerns. Mahalo again for taking the time to provide us with your valuable feedback and we look forward to connecting with you soon.

Roseburg, Oregon
Reviewed 14 November 2012

After staying the better part of the Royal Hawaiian we had to move next door to the Sheraton Waikiki for a night. (There was a mix up with our booking agent.) While we liked the Royal, the Sheraton was much more to our tastes. The environment was younger and more hip. And the rooms were new, clean and spacious. Our...

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1Thank DiverRich

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sheraton Waikiki on Oahu's oceanfront in Hawaii has Khakara Spa, delicious restaurants, and the largest ballroom in Waikiki. We're the perfect destination for an unforgettable wedding or honeymoon. ... more   less 

Additional Information about Sheraton Waikiki

Address: 2255 Kalakaua Avenue, Honolulu, Oahu, HI 96815-2579
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: RM1,491 - RM3,059 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Waikiki 4*
Number of rooms: 1695
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Hotwire, Travelocity, Cheap Tickets, Orbitz, Booking.com, Priceline, Cancelon, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Sheraton Waikiki reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Waikiki Hotel Honolulu
Sheraton Hotel Waikiki
Sheraton Hotel Honolulu
Sheraton Honolulu
Honolulu Sheraton
Sheraton Waikiki Honolulu
Hotel Style:
#10 Top resorts Hotel in Honolulu
#15 Luxury Hotel in Honolulu
#19 On the Beach Hotel in Honolulu
#23 Business Hotel in Honolulu
#31 Romantic Hotel in Honolulu
#32 Family Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Waikiki staff and other travellers.
102 questions
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Auckland Region, New Zealand
9 months ago

See all questions (102)

Questions? Get answers from Sheraton Waikiki staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a club level room for free breakfast and happy hour drinks/apps daily”
723kyles, 26 Apr 2017 | Read review
“Try and get one over the pool or out to the ocean.”
winelover3004, 24 Apr 2017 | Read review
“Request Diamond head view.”
  • Toto toilet seat. You can wash and has air to dry
virtuaplyr, 22 Apr 2017 | Read review
“don't go to this hotel”
175hisay, 21 Apr 2017 | Read review
“Waikiki is a bustling little resort town, so the higher the room, the quieter it will be. ”
Rhorty, 12 Apr 2017 | Read review
5 of 5
Cancelon
US$311* /night
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Expedia.comUS$315
CheapTicketsUS$315
HotelQuicklyUS$393
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Prices are for 1 room, 2 adults
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