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Sheraton Waikiki

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#32 of 84 Hotels in Honolulu
Certificate of Excellence
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5,517 Reviews from our TripAdvisor Community

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Showing 3,822: English reviews
Sydney, Australia
Reviewed 28 May 2012

We stayed at this hotel for four nights in March 2012 and were very happy with the hotel. We had a partial ocean view room which was spacious and comfortable and all the facilities were very good. The infinity pool was fantastic for jusy lying around and enjoying the view of Waikiki. The bars and restaurants were great with friendly...

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Thank Abiarra
Melbourne, Australia
Reviewed 27 May 2012

We stayed at this hotel for a week in early May. Partial ocean view room - had a lovely sunset view each night as well as a great view of the Friday night fireworks. The room was fine - a couple of minor problems were attended to promptly The wifi included in the resort fee was no hassle - both...

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3Thank Christeen A
Calgary, Canada
Reviewed 23 May 2012

My husband and I stayed at the Sheraton for a week. When we enter the room you could see clearly that it had not been vacuumed. We had to phone to have someone come up and vacuum. The sheets had holes in them and there were black hairs on the bathroom floor and in the tub. The comforter cover hadstains...

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4Thank Tigs33Calgary
SheratonWaikiki, Guest Experience Team at Sheraton Waikiki, responded to this review

Aloha and mahalo for your recent review of our resort. We appreciate you feedback and have informed the director of housekeeping of your experience. We sincerely apologize for any inconveniences during your stay and hope you will contact us directly at 377GuestExperienceTeam@Sheraton.com if there are any additional details you would be willing to provide. Thank you again for your comments,...

Tokyo
Reviewed 23 May 2012

The location of the Sheraton is amazing and they are certainly relying on this for bookings. We are SPG gold members, have stayed at countless Sheratons over the years and I would have to say I was disappointed by the Sheraton Waikiki on several levels but it's a shame because these problems would be easily fixed if management got their...

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4Thank JulesSuzuki
SheratonWaikiki, Guest Experience Team at Sheraton Waikiki, responded to this review

Aloha and mahalo for your very detailed review. We would like to first thank you for your loyalty, as an SPG Gold Member we know you have a lot of experience with Starwood Hotels and Resorts and we valued your feedback. We have shared your entire review with the management team so they can address all of your concerns. We...

CA
Reviewed 23 May 2012

We enjoyed an ocean front room 7th Floor! Our Lanai (fairly private for ocean front) had a sweeping view that included Diamond Head. I was worried about the music below (bar) being a problem, we like to leave our slider open at night while we sleep to hear the ocean, it was just a tad loud, but apparently not a...

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Thank Nor-Cal_Chic
SheratonWaikiki, Guest Experience Team at Sheraton Waikiki, responded to this review

Aloha and mahalo for your wonderful review of our resort. We are thrilled you enjoyed your stay with us. Sipping Mai Tais at the infinity pool sounds like an ideal way to spend a day or five:) Mahalo again and we look forward to welcoming you back on your next Hawaiian adventure. Mahalo nui loa, Sheraton Waikiki Guest Experience Team

Canberra, Australia
Reviewed 23 May 2012

I have mixed feelings about the Sheraton Waikiki. First, the good: 1. The location is very central- right alongside the beach, close to good eating options like Roys and Nobu. 2. The views are spectacular. We had an ocean view room and the view was brilliant. 3. The infinity pool- a wonderful relaxing area. Free of children... Although the main...

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Thank mj316
SheratonWaikiki, Guest Experience Team at Sheraton Waikiki, responded to this review

Aloha and mahalo for your recent review of our resort. We are very pleased you enjoyed the service, location, views and pool areas during your stay. We apologize for the inconvenience with your original room and the sheets, we will investigate both with the housekeeping team. We truly appreciate you sharing your experience with us and we look forward to...

Alta Loma, California
Reviewed 22 May 2012

We enjoyed staying at the Sheraton. You really cant beat the location. It was close to everything. You can walk to anywhere! Dinner at Nobu Waikiki, we just had to walk around the corner; like 3 minutes. The rooms are okay. Ours was simple and spacious. We had the partial ocean view. Was a little saddened that we didn't get...

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2Thank nucRanchoCucamonga
SheratonWaikiki, Guest Experience Team at Sheraton Waikiki, responded to this review

Aloha and mahalo for your recent review of our resort. We are very excited you enjoyed your stay with us and we appreciate your loyalty as a Gold Member. We apologize for not being able to provide you a complimentary upgrade, we are happy to upgrade as long as we have the room available for the entire length of your...

Mammoth Lakes, California
Reviewed 22 May 2012

We paid for the upgrade to the oceanview room and loved just sitting on the lanai watching all the action on Waikiki. On our last day, we rented chairs in the infinity pool which were reasonable priced. We had a great time sipping smoothies and Mai Tais in the pool after we enjoyed a morning of paddleboarding and surfing. IAlthough...

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1Thank Mamthgrl
SheratonWaikiki, Guest Experience Team at Sheraton Waikiki, responded to this review

Aloha and mahalo for your fantastic review of our resort. We are thrilled you enjoyed your stay with us. We look forward to welcoming you back soon. Thank you again and a hui hou, Sheraton Waikiki Guest Experience Team

Elk Grove, California
Reviewed 22 May 2012

Since the Sheraton has been renuvated with the new pool, infinity pool and the hotel lobby etc. it is one of the most fantastic and beautiful hotels on the the Island. If you have your children with you they will love the new pool area with slides/waterfalls etc. And for the adults, wow you can even have your pool chair...

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Thank Ironpwr
Las Vegas, Nevada
Reviewed 21 May 2012 via mobile

We've been coming here for 7 years and it never disappoints. We always have the high floor ocean front rooms. I am Sooo looking forward to coming back in July!

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Thank AndreaFromVegas

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sheraton Waikiki on Oahu's oceanfront in Hawaii has Khakara Spa, delicious restaurants, and the largest ballroom in Waikiki. We're the perfect destination for an unforgettable wedding or honeymoon. ... more   less 

Additional Information about Sheraton Waikiki

Address: 2255 Kalakaua Avenue, Honolulu, Oahu, HI 96815-2579
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: RM1,419 - RM3,449 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Waikiki 4*
Number of rooms: 1695
Reservation Options:
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Also Known As:
Sheraton Waikiki Hotel Honolulu
Sheraton Hotel Waikiki
Sheraton Hotel Honolulu
Sheraton Honolulu
Honolulu Sheraton
Sheraton Waikiki Honolulu
Hotel Style:
#10 Top resorts Hotel in Honolulu
#14 Luxury Hotel in Honolulu
#19 On the Beach Hotel in Honolulu
#23 Business Hotel in Honolulu
#31 Romantic Hotel in Honolulu
#32 Family Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Waikiki staff and other travellers.
87 questions
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Auckland Region, New Zealand
6 months ago

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Questions? Get answers from Sheraton Waikiki staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You'll definitely want to get ocean view. ”
 of 5 bubbles sjshanno, 17 Jan 2017 | Read review
“I recommend a club level room so you can access the club lounge for free continental breakfast and happy hour everyday.”
 of 5 bubbles jordaneveh, 16 Jan 2017 | Read review
“Ask for a room with a beach or ocean view.”
 of 5 bubbles bmickus, 14 Jan 2017 | Read review
“Breakfast buffet at Dukes is better and cheaper!”
 of 5 bubbles Military_Traveler11, 14 Jan 2017 | Read review
“Definitely go for a higher floor with an ocean view looking back to Diamond Head if you can.”
 of 5 bubbles logannz, 13 Jan 2017 | Read review
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