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Pacific Beach Hotel

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#47 of 84 Hotels in Honolulu
Certificate of Excellence
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1 room 2 adults 0 children
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Pacific Beach Hotel
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3,174 Reviews from our TripAdvisor Community

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Showing 2,221: English reviews
Andover, New Jersey
Reviewed 1 April 2015

My husband and I recently stayed 10 days at Pacific Beach while visiting our son in Honolulu. The hotel is literally about 25 steps from the Kuhio Beach section of Waikiki. The beach boasts a man-made breakwater which makes for very calm waters-excellent for families with children. Our spacious room had a balcony with a breath-taking view of the bay...

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Thank Mary E
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha Mary E, Mahalo nui for such a heart-felt review of your experience at the Pacific Beach Hotel. You would have loved to see the big smiles on everyone's face when we shared your comments with all of our employees. It means so much to us to hear such wonderful feedback from you. When a guest stays with us a...

Sydney, Australia
Reviewed 1 April 2015

TTell Pacific Beach Hotel is the place to stay great staff and great location. Directly across from waikiki ' s beautiful beach. This place is really in prime position from all major shops and restaurants. Great place for honeymoon or a family place to stay.

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2Thank kevenw85
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha kevenw85, Mahalo nui loa for the high marks! We can't wait to welcome you back on your next Hawaiian vacation. Mahalo! Asari Ji Guest Experience Manager

Vancouver, Canada
Reviewed 1 April 2015

After reading a pile of reviews on this hotel I felt that the majority very much liked their stay at PB so I chose it. It was my first time to Hawaii with my two young boys and the first time traveling since their mom and I split up (sorry for the sob story) so I was a little nervous...

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Thank 2Box
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha 2Box, It was truly a delight to read your very thorough review of your recent experience at the Pacific Beach Hotel. It sounds like you really did your homework before selecting us and I am very happy to hear that we met your expectations. As you mentioned, the Pacific Beach Hotel is not the most luxurious hotel in Hawaii,...

Reviewed 30 March 2015

My husband and I spent a week in late February early March at the Pacific Beach Hotel located in Waikiki, Hawaii. We had a wonderful experience. Our room (Beach Front) was located on the 7th floor overlooking Waikiki Beach. The view was amazing - especially the sunsets! We purchased breakfast in our hotel package and ate every morning at the...

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2Thank Carolyn P
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha Carolyn P, Thanks for the shout out! Miki and Marlene at the Aloha Center Cafe are so happy to get recognized and they truly are the ambassadors of Aloha! I am beyond delighted to hear that you had such a wonderful experience with us and enjoyed the amazing view of Waikiki Beach and the sunsets from your Ocean Front...

Markham
Reviewed 29 March 2015

Our experience at the hotel was very positive especially the assistants we received from Bernadette at the Front Desk trying to accommodate us for late flight departures. The room was excellent and the view fantastic with all the staff we met friendly and efficient. Only one complaint which is why it doesn't get the excellent rating, please do something with...

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1Thank rwilsom
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha rwilsom, I am overjoyed to hear that we were able to provide you with such great service and Bernadette at the Front Desk is so happy that she was able to accommodate you. I am excited to let you know that we are going to install new elevators during our upcoming renovation and our elevators will be fast and...

Upper Coomera, Australia
Reviewed 29 March 2015

What can I say, our entire experience at Pacific Beach Hotel was absolutely fabulous, from the Friendly Staff to the hotel itself, we would be staying there for sure when we return.Location of the Hotel close to Starbucks and a Organic Cafe for those romantic breakfasts on the beach.

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2Thank stevejoc
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha stevejoc, Wow! What an incredible 5-star review! We love reading your review and couldn't be happier to hear that you will stay with us again when you return to Honolulu. We cannot wait to welcome you back to this beautiful island of Oahu and please visit our friendly staff soon. Until we meet again, all the best! Mahalo! Asari...

Reviewed 28 March 2015 via mobile

Don't come here. The smell in the bathroom has me shopping for bleach. The bed is a rock and the mold in the bathroom said Aloha when we entered. Seriously, TripAdvisor needs a negative scale for this hotel. The only plus is location to beach and activities, but not even the pretty part of the beach. Suppose we will be...

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3Thank Judy S
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha Judy S, I want to sincerely apologize that we missed the mark with your overall experience. Please know that our team takes these oversights very seriously and we are all using your comments as a training tool for our improvements to ensure we clean our guest rooms thoroughly. Furthermore, I am happy to announce that we are finalizing our...

Anchorage, Alaska
Reviewed 27 March 2015

Our experience at Pacific Beach was great. From checking in, to the service of the staff and the value we got was awesome for the location to the beach. With the Pacific Beach being right across the street from the beach, was the best part. It has everything within it's proximity, great dining in the hotel and up and down...

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2Thank karolynnl
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha karolynnl, You absolutely hit the nail on the head! Thank you for choosing the Pacific Beach Hotel and for sharing your experience with the world. I am pleased to hear that we were able to leave positive impressions on you and this is the kind of service we strive to achieve each and every day. I am happy to...

Reviewed 27 March 2015

Pacific Beach Hotel is only steps away from Waikiki Beach. Good, clean comfortable rooms. The Oceanfront Rooms have wonderful views of the ocean and you can sit back and relax on the balconies. The staff are very helpful, they have an onsite tour desk and shops.

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1Thank Wendy B
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha Wendy B, I am overjoyed to hear that you enjoyed our team, the service they provided, and found our hotel to be clean and comfortable. These are the things we strive so hard to achieve each and every day. We look forward to welcoming you back again and thanks for sharing your story with us. Mahalo! Asari Ji Guest...

Newcastle, Australia
Reviewed 27 March 2015

Hello readers, My name is Nathan and i have not long returned home from Waikiki Beach in Hawaii U.S.A. I really thought the hotel was fantastic! situated right where everything was happening, and straight across the road from the beach, great location in my opinion. There is an ABC shop inside of the hotel so, that was super convenient for...

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3Thank Nathan D
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha Nathan, Thank you for taking the time to write a review on TripAdvisor regarding your recent stay with us and for rating us 5-stars! I am above thrilled to hear that you really enjoyed your stay and found our staff to be very friendly. Our Housekeeping team is so happy that their work was acknowledged. We focus so much...

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Amenities

Highlights
  • Room Service
  • Spa
  • Beachfront
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located across Waikiki Beach with views of the Pacific Ocean, Waikiki City Lights, and Diamond Head landmark. Full service hotel with 839 guestrooms, island-style family dining, flexible meeting space, 24-hour fitness center, self or valet parking, business center and gift shops. Please note: Oceanarium Aquarium currently undergoing refurbishments through Summer 2017. ... more   less 

Additional Information about Pacific Beach Hotel

Address: 2490 Kalakakua Avenue, Honolulu, Oahu, HI 96815-3286
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: RM777 - RM1,461 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pacific Beach Hotel 3.5*
Number of rooms: 839
Reservation Options:
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Also Known As:
Pacific Beach Honolulu
Hotel Pacific Beach
Pacific Beach Hotel At Waikiki
Hotel Style:
#13 Business Hotel in Honolulu
#18 Spa Hotel in Honolulu
#25 Romantic Hotel in Honolulu
#25 Family Hotel in Honolulu
#26 On the Beach Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Pacific Beach Hotel staff and other travellers.
176 questions
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Questions? Get answers from Pacific Beach Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room high up for the view and less noise from traffic”
 of 5 bubbles Anders80, 25 Mar 2017 | Read review
“Ask for a room on a higher floor.”
  • Room 2156 (21st Floor)
  • Room 2156 (21st Floor)
  • Room 2156 (21st Floor)
 of 5 bubbles GerbenaDaisy, 21 Mar 2017 | Read review
“Get oceanfront if possible (above trees). Unobstructed view of the beach and ocean.”
 of 5 bubbles tlp2017, 19 Mar 2017 | Read review
“All views are great from a high floor, but a seaview room is the way to go. You will be constantly reminded that you are in Hawaii!”
 of 5 bubbles travelsteve12, 19 Mar 2017 | Read review
“Ask for a room as high as possible With a partial sea view”
 of 5 bubbles stevejoc, 17 Mar 2017 | Read review
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