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Pacific Beach Hotel

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#45 of 84 Hotels in Honolulu
Certificate of Excellence
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Pacific Beach Hotel
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3,072 Reviews from our TripAdvisor Community

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Showing 2,148: English reviews
adelaide
Reviewed 25 January 2015

Great little room, recently renovated and had an awesome view of diamond head. Very comfortable and friendly staff.as an added bonus my room was ready by 11am which I was very thankful for as I was suffering from jet lag. The only drawback, long waits for the elevator. The amount of people coming in on each floor was annoying. Not...

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Helpful?
Thank wadsyquokka
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha wadsyquokka, I am elated to hear that you enjoyed awesome view of the Diamond Head and Pacific Ocean from your room and found the room to be very comfortable. We truly appreciate your kind words about our team and I am glad you were able to check-in early. I apologize for the inconvenience you encountered at our elevators. In...

San Bruno
Reviewed 23 January 2015

we were pleased with our stay and highly recommend this hotel ,very good location and very friendly staff .Great restaurant ,nice comfortable and clean bed and a good size room . Everything was great we enjoyed it and we will always pick this hotel .

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2Thank Brahma N
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha Brahma N, Wow! What an amazing 5-star review! I can’t thank you enough for sharing your experience and for all of the praises and kind words. Our team is so happy that we all have huge smiles on our faces! We’ll see you soon! Mahalo! Asari Ji Guest Experience Manager

Honolulu
Reviewed 22 January 2015

Excellent location with a wonderful restaurant and great views of the Pacific Ocean Sunsets. A great value for the location although the hotel is older than most others it is charming, clean, and the staff is friendly and helpful to whatever your needs are. Language is not a barrier.

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5Thank John R
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha John R, What a marvelous 5-star review! We are extremely happy that we cannot stop smiling after reading your review! Thank you for acknowledging the friendliness of our team. We look forward to your return visit! Mahalo! Asari Ji Guest Experience Manager

hnl
Reviewed 22 January 2015

Pacific Beach Hotel is on the Diamond Head end of Waikiki. It is next to McDonald's (think breakfast) and close to all the stores and a huge variety of restaurants. The beachfront rooms have unobstructed beach views and are large and up-to-date. Hade small fridge and microwave. Hotel lobby is full of various shops, including ABC store, and Oceanarium is...

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2Thank bigC
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha bigC, I am delighted to hear that we exceeded your expectations! You gave the readers some wonderful suggestions and I am sure they will greatly appreciate it. Our Oceanarium Restaurant also has a great a la carte menu available and you should try it next time! I am happy to hear that you will come back again and we...

Maui, HI
Reviewed 21 January 2015

Very comfortable bed with an amazing oceanfront view. Staff was friendly. Certainly not five star and a bit dated but great for the price. Like I said super comfy bed and an amazing view! Excellent location right across the street from Waikiki beach, restaurants and attractions are within walking distance.

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3Thank Ksmui
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha Ksmui, We truly appreciate your praises regarding our comfortable bed, amazing view, and friendly staff. I also want to let you know that we are very close to finalizing our exciting plans for our upcoming renovation. We love to have you back again and please stay tuned! Mahalo! Asari Ji Guest Experience Manager

Melbourne, Australia
Reviewed 21 January 2015

No complaints as a whole. The bed was comfortable, the room was clean. All of the staff were very friendly. I think the hotel needs a facelift but that's about it. The beach is straight across the road and the hotel is down the end of Kalakaua Avenue where all the shops are so you get a nice long walk...

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1Thank StephiFord88
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha StephiFord88, Thank you so much for giving us 5-stars! We are absolutely delighted to hear your kind words about our comfortable bed, clean room, friendly staff, and great views. I am sorry that one of our room service staff misunderstood your tip, but I am glad you enjoyed our seafood buffet. You mentioned that our hotel is in need...

Allentown, Pennsylvania
Reviewed 21 January 2015

Our stay from January 10 to 16, 2015 came off without any flaws overall. I have no affiliation with this company in any way, the manager was responsible enough to respond personally to my 'in house' survey. They will be doing renovations so yes I would to go back without hesitation. We stayed in room 1617, the view from the...

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2Thank billhrsh
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha billhrsh, Wow! You made my day! We had to admit that we were blushing a bit after reading your review. Our management team checks all the feedback from our guests every day for our improvements and I am pleased to know that we are headed in the right direction. Our staff care so much about our guests and love...

Toronto
Reviewed 20 January 2015

We toured Hawaii for 2 weeks so have lots to compare with... This hotel is terrible. Right from them messing up our confirmed King suite and giving us 2 single beds to the 1" gap under the door and all rooms have it so it is very loud from people in the hallways. We had to roll towels up and...

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8Thank JenniGiudice
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha JenniGiudice, I want to first thank you for staying with us. I am very shocked and disappointed to read your review that your stay was less than enjoyable. I hope you can accept my sincere apologies for falling short of your expectations and for the inconvenience you encountered with your reservation. I would like to speak with you directly...

Kenyon, Minnesota
Reviewed 19 January 2015

My group of 13 stayed Jan6-8 on the 16th floor ocean tower. We rented 5 rooms. Most of our group was satisfied with their room, however we were not. Our air conditioning was set at cold and only cold, but didn't need it as we prefer fresh air. Our bathroom was moldy and musty and had to ask for a...

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1Thank HCP237
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha HCP237, Thank you for taking the time to write a review on TripAdvisor. I am pleased to hear your kind words about our staff, comfortable beds, nice view, and great location; however, I sincerely apologize that we missed the mark. As you know, our entire hotel will be completely renovated from top to bottom and we are very excited...

New Zealand
Reviewed 18 January 2015

Booking on their website was easy, as was finding the hotel. Just across the road from the beach at the "Zoo" end but only 10 mins walk from the shopping hub and prime Waikiki Beach. We self-parked in the adjacent garage ($25 per day for hotel guests with unlimited entry/exit). Check-in was easy (It was 11pm so no line) and...

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2Thank GourmetNZ
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha GourmetNZ, Thank you for staying with us all the way from New Zealand and for sharing your story with us. I am pleased to hear that you enjoyed the spectacular view from your Ocean Front room and found the room to be clean and comfortable. I am sorry that the air conditioner was less than quiet. In fact, we...

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Amenities

Highlights
  • Room Service
  • Spa
  • Beachfront
  • Bar/Lounge
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located across Waikiki Beach with views of the Pacific Ocean, Waikiki City Lights, and Diamond Head landmark. Full service hotel with 839 guestrooms, island-style family dining, flexible meeting space, 24-hour fitness center, self or valet parking, business center and gift shops. Please note: Oceanarium Aquarium currently undergoing refurbishments through Summer 2017. ... more   less 

Additional Information about Pacific Beach Hotel

Address: 2490 Kalakakua Avenue, Honolulu, Oahu, HI 96815-3286
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: RM822 - RM1,537 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pacific Beach Hotel 3.5*
Number of rooms: 839
Reservation Options:
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Also Known As:
Pacific Beach Honolulu
Hotel Pacific Beach
Pacific Beach Hotel At Waikiki
Hotel Style:
#13 Business Hotel in Honolulu
#18 Spa Hotel in Honolulu
#25 Romantic Hotel in Honolulu
#25 On the Beach Hotel in Honolulu
#25 Family Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Pacific Beach Hotel staff and other travellers.
158 questions
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Questions? Get answers from Pacific Beach Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean Front as high as possible”
 of 5 bubbles , 17 Jan 2017 | Read review
“Ocean view rooms are cheaper than Ocean front rooms by $100. A/C was perfect, beds and pillows very comfy.”
 of 5 bubbles chelb2013, 17 Jan 2017 | Read review
“Book an ocean front room in the Beach Tower.”
 of 5 bubbles Candace8789, 16 Jan 2017 | Read review
“Ocean or partial ocean view is always nice and high view -sunset view amazing”
 of 5 bubbles TraceyL938, 15 Jan 2017 | Read review
“Partial sea view room still had expansive views. Each room has a balcony. Well appointed room.”
 of 5 bubbles DaFoxes, 10 Jan 2017 | Read review
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