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DoubleTree by Hilton Alana - Waikiki Beach

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DoubleTree by Hilton Alana - Waikiki Beach
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1,427 Reviews from our TripAdvisor Community

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Showing 1,339: English reviews
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Eagle
Reviewed 2 days ago NEW

The hotel staff is great. I have been staying here off and on for the past 5 years when I come to Honolulu for business. It has a good workout facility and pool. I find all of Waikiki within walking distance. The rooms are nice but if you get one with an ocean view it is great. Everyone at the...

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Thank Ray A
Orlando, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 24 January 2017

We've stayed there about 4 times over the years (primarily on business) and have it to always be pleasant. Staff is wonderful and the entire building is clean and nice. The tubs in the standard rooms really suck however if you can stay in one of the penthouse suites (like we were able to on two occasions) with it's jetted...

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1Thank JARHEADJ
About Hotel's Favourite Review
AlanaGuestServices, Administrative Coordinator at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha JARHEADJ, Thank you for continuing to choose our property for your stays. We appreciate the compliments regarding our property and staff. We look forward to serving you again in the future. Mahalo, Armando M Guest Services

Portsmouth, New Hampshire
Reviewed 2 days ago NEW

Enjoyed our long stay. Housekeeping was especially understanding when I was under the weather and had to stay back at hotel one day - left chocolates and flowers by my bedside when I felt yucky and that made my day (though family ate the chocolate instead of me) - valet guys were super helpful and we used the enterprise car...

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Thank CMF568
Camas, United States
Reviewed 2 days ago NEW

Staff, Service, Location, Mai Tai's by Earl. This place is awesome for the business traveler and darn good for a relaxing vacation too. Highly recommend the location, just a very short walk to the beach and shopping.

Review collected in partnership with DoubleTree by Hilton
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Thank Robin M
Reviewed 3 days ago NEW

We stayed 4 days in this hotel in mid March 2017. The room was beautiful with partial ocean view which was great. The staff was helpful and courteous. We especially liked the valet staff. VERY ACCOMMODATING.

Review collected in partnership with DoubleTree by Hilton
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Thank Nancy K
Chesterfield, Missouri
Reviewed 4 days ago NEWvia mobile

I want to shoutout to Helmut the Front Desk Mgr for saving me from losing my ID on way to airport. I forgot to checkout of hospitality room (great offer to clean up after checkout but before departure!), and left my drivers license behind. On way to airport by taxi he called to alert me before I got to airport...

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1Thank Pete B
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha Pete B, Thank you for taking the time to share your experience. We are glad you enjoyed your stay and did not miss your flight back home. We appreciate the compliment regarding our customer service. We hope we get the chance to service you again in the future. Mahalo, Armando M

Yelm, United States
Reviewed 6 days ago NEW

The Double Tree provided quick access to the conference I was attending and all that the Waikiki area had to offer. The hotel food was excellent and the staff members were amiable. The internet was not as reliable as I would've liked but it sufficed for the short time that I was there. The fitness room was adequate though the...

Review collected in partnership with DoubleTree by Hilton
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Thank garyhg2017
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha Garyhg2017, Thank you for taking the time to share your experience. We are pleased to know that our restaurant, staff, and cleanliness met your expectations. We will definitely work to improve the internet access and room temperature. We hope you enjoyed your time with us. Mahalo, Armando M

Reviewed 6 days ago NEW

Definite value for the money. There are a lot of good restaurants nearby. Never had to walk to far to some good food. Staff very friendly. Would definitely stay again. Cons: You have to pay for WIFI if you are not a Hiltons Honors member (sign up, its free) or an ATT customer (can use your own ATT login). I...

Review collected in partnership with DoubleTree by Hilton
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Thank Kevin H
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha Kevin H, Thank you for taking the time to share your experience. We are pleased to know that our staff met your expectations. We definitely look forward to serving you again in the future. Mahalo, Armando M

Reviewed 1 week ago NEW

Nice, clean hotel. Staff is friendly and helpful. Valet service is efficient. The beds were very comfortable. Little difficulty adjusting the water temperature and pressure of shower. There are a lot of places to eat close by. Warm chocolate chip cookies are delicious

Review collected in partnership with DoubleTree by Hilton
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Thank Ellen O
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha Ellen O, Thank you for taking the time to share your experience. Thank you for the kind words regarding our hotel and staff. We hope we offered you comfort while you were away from home. Mahalo, Armando M

Captain Cook, HI, United States
Reviewed 1 week ago NEW

Seems like a poorly run motel not a hilton owned property. Was old and in need of renovations. it was dirty and smelly and I had a view of the where homeless people lived. The staff was rude and insisted multiple times that my room pkg did not include breakfast when it did. Then said they didn't know because I...

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Thank 55dawnd

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Doubletree by Hilton Alana - Waikiki Beach is a newly renovated chic boutique hotel located at the entrance to Waikiki in Honolulu, HI. The hotel is within a short walk of the beach, shopping and dining and one of the closest hotels to Hawaii Convention Center and Ala Moana Shopping Center. After a multi-million dollar redesign rooms now feature the Sweet Dreams by Doubletree sleep experience, bathrooms offering walk-in glass showers with oversized "rain" showerheads, large state-of-the-art high definition flat screen televisions with side panels for easy laptop connectivity, comfortable ergonomic workstations for our business travelers, and multiple outlets for electronic devices. Both wired and wireless high speed internet is available in all rooms for a charge and complimentary wireless high speed internet is available in the lobby area. During your stay you can also enjoy complimentary in-room coffee makers with coffee service, complimentary safe and movies on demand. Bedding offered is either one king bed or two queen-sized beds and all rooms have a lanai (balcony) and either city/mountain or ocean views. ... more   less 

Additional Information about DoubleTree by Hilton Alana - Waikiki Beach

Address: 1956 Ala Moana Blvd, Honolulu, Oahu, HI 96815-1897
Region: United States > Hawaii > Oahu > Honolulu
Price Range: RM904 - RM1,440 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Alana - Waikiki Beach 3.5*
Number of rooms: 317
Reservation Options:
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Also Known As:
Doubletree Honolulu
Hotel Style:
#21 Business Hotel in Honolulu
#38 Family Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Alana - Waikiki Beach staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Alana - Waikiki Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we were on high floor ans had nice ocean view from Lanai.”
 of 5 bubbles CMF568, 23 Mar 2017 | Read review
“Some rooms on the west side may allow you to observe the sunset on the horizon if you're above the 10th floor.”
 of 5 bubbles leviaslewis, 7 Mar 2017 | Read review
“We like the partial ocean view room just because we can see a little of the ocean even though we are a ways from the water”
 of 5 bubbles billp428, 1 Mar 2017 | Read review
“The higher the floor the quieter, but the end of the hall is best to be away from elevators and slamming doors of guests.”
 of 5 bubbles 638lindao, 11 Feb 2017 | Read review
“My favorite rooms are the "21" series, with 2 lanais on the corner and views of Waikiki.”
 of 5 bubbles anthonyci, 1 Feb 2017 | Read review
5 of 5