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Bad experience with craps dealers....I was rolling the dice and won a few times before the dice was presented to the next shooter without any explanation as to why I was not allowed to roll anymore by the dealers nor box person. Turns out I...More
Response from James A, Sr. Director of F&B/Hotel at Riverwalk Casino HotelResponded 29 May 2017
Thank you for your comments on your past experience. Your displeasure has been passed on to the appropriate people for further review
Hotel at Riverwalkb Casino was an average stay. Rooms were nice just decor is same since opening 8 years ago. Furnishings shows wear. Friendly front desk and cleaning staff/valet is optional and no bellhop. Buffet was once popular but attendance has noticeably declined not sure...More
Thank annette b
Response from James A, Sr. Director of Hotel/F&B at Riverwalk Casino HotelResponded 26 May 2017
Thank you for your recent stay and comments. We completely agree with your hotel décor comments, and we believe you will like what we have in store before the end of the year.
I have mixed feelings about this place. If you are a gambler (we aren't) you might feel differently. Yes, there is a view of the river, kind of, if you peak sideways out the one narrow window in the room. There really as nothing wrong...More
Thank Michael S
Response from James A, Sr. Director of F&B / Hotel at Riverwalk Casino HotelResponded 29 April 2017
Being from Las Vegas we like to visit casinos on our travels. This was the last of our casino visits on the river. After being in the others, I was not impressed at all, dim lighting and not very clean. I was surprised, unless it...More
1 Thank Vegasgram
Response from James A, Sr. Director of F&B / Hotel at Riverwalk Casino HotelResponded 26 April 2017
Thank you for the comments. We will address these issues.
This hotel is older but renovated. Surprisingly very clean and so are the rooms. We had a river view. All the necessary amenities. The beds, pillows, and linens are very comfy. Towels are soft. Coffee maker, but no fridge..Vegas does even offer a fridge or...More
Thank Leslie R
Response from James A, Sr. Director of Hotel / F&B at Riverwalk Casino HotelResponded 18 March 2017
Thank you for your recent visit to our hotel at Riverwalk casino. We are glad you enjoyed your stay with us.
I believe that is correct. We knew we couldn't check in until 3:00 so we scheduled our trip that way. And while we were on our way before 11:00, most casino hotels do have an 11:00 a.m. checkout, unless other... More
I believe that is correct. We knew we couldn't check in until 3:00 so we scheduled our trip that way. And while we were on our way before 11:00, most casino hotels do have an 11:00 a.m. checkout, unless other arrangements are made.