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WaterView Casino and Hotel

TravelocityUS$77*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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WaterView Casino and Hotel
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34 Reviews from our TripAdvisor Community

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Showing 33: English reviews
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Grand Prairie, Texas
Reviewed 23 April 2017

They have comfortable beds but that is about it. The hotel is out dated with tube TV they just change names our owners they should have remodeled paint peeling off walls area would be prettier but there is a high begged problem

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Helpful?
Thank Dianna W
Robert O, General Manager at WaterView Casino and Hotel, responded to this review

Our hotel is scheduled to start a remodel later in the year. We thank you for your feedback. Anthony Scudiero GM.

Rome, Georgia
Reviewed 23 March 2017 via mobile

Apparently the ventilation from the casino was poor because the cigarette smoke permeated the entire place. Rooms were drab and from the looks of things had nit need updated in years. The paint was peeling in the bathroom. The only positive I have for this place is that the staff tried their best to be nice and helpful

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Helpful?
Thank jpaynega
Waterview S, General Manager at WaterView Casino and Hotel, responded to this review

Look for our hotel remodel to start later this year. Thank you for the compliment on our guest service. Anthony Scudiero GM

Sallisaw, Oklahoma
Reviewed 22 February 2017 via mobile

We ate at the Lucky Bean and liked it a lot. Great service by Anna at the Lucky Bean. The casino was really cool, especially the roulette wheel. There are always a lot of very nice servers. Many slots too.

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Helpful?
Thank Tim G
Waterview S, General Manager at WaterView Casino and Hotel, responded to this review

Thank you for your comments. I will be happy to share with our team. We will make sure Anna gets recognized for outstanding service. Anthony Scudiero GM

Baton Rouge, Louisiana
Reviewed 11 February 2017 via mobile

Boyfriend and I stayed here with friends for one night and that is all it took to decide we would choose a different hotel next time. The view is great and amazing location but the property is desperate for some TLC. It seems that nothing in the hotel has been updated in about 20-25 years if not longer. The coffee...

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Helpful?
Thank val820409
Waterview S, General Manager at WaterView Casino and Hotel, responded to this review

One of our goals for this year is to start our upgrade of each hotel room. Our third and fifth floor are smoking rooms. My housekeeping manager will be meeting with her staff to go over your comments. Thank you for bringing this to our attention. Anthony Scudiero GM

Wichita Falls, Texas
Reviewed 18 January 2017

WaterView Casino and Hotel looks wonderful from the road. The casino is nice looking as well. However, once you get into either, you get to experience a different perspective. First, the hotel needs some tender loving care. The bathrooms are still decorated in the old garish lime green striped wallpaper that is coming off the walls ... (I was in...

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Helpful?
Thank samgraham
Waterview S, General Manager at WaterView Casino and Hotel, responded to this review

Thank you for letting us know. Our goal is to start a remodel process of the hotel sometime later this year. The internet problem was fixed today. Over 30% of the slot floor is new product from our remodel also including new bars, carpet, paint, widescreen projection TV walls, new upgraded slot system and event center. Older games are important...

Owasso, OK
Reviewed 3 January 2017

Harder and harder to get a comp room. Have paid for plenty of the rooms under past owner. Rooms are getting tired but still nice. However, I went and got a clean set of sheets because I just wasn't sure mine were changed from previous guest. Shower had hairs from past guest(s) which makes me uncomfortable as well. Just because...

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Helpful?
Thank SabrinaBri
Management response:

I am very sorry for your stay. Our housekeeping manager is addressing the situation with our team. Thank you for bringing this to our attention. Anthony Scudiero GM

Huntsville, Alabama
Reviewed 1 January 2017

Room decor was a tired, cave-like, slightly dingy mid-1970's motif designed to encourage the occupants to leave in order to migrate to the casino. One of the beds seemed unlevel, sloping up towards the foot. The bathroom wasn't very clean, as evidenced by the discovery of several hairs around the sink and shower. Even the TV was a CRT type...

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Helpful?
Thank Diamondtail
Management response:

We thank you for your comments. Although we understand our hotel rooms are older they should be clean. Look for our remodel later in the year. Your comments will be shared with the hotel manager. Anthony Scudiero GM

Reviewed 10 December 2016 via mobile

The hotel was nice & so was the people at the front desk. Our room was absolutely awesome & the casino was fun. They include free alcoholic drinks while your gambling. We had a great view of the river from our balcony! We'll definitely be back. ❤️

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Helpful?
Thank Wendy K
Management response:

Thank you. These comments are very important to our team. Anthony Scudiero GM.

Texas
Reviewed 28 November 2016

Average low end Casino place. Not many high quality casino/hotels in Vicksburg. Rooms are fairly clean, large and adequate. Reasonably priced. Staff is friendly and accommodating. Cecilia in players services was so friendly and helpful when I made the reservation. The Sandbar Grill was a decent place to eat. They had special happy hour meal and drink specials. Casino atmosphere...

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Helpful?
Thank djohns
Management response:

We are very proud of all the changes that have been made since your last visit. New slot machines, new table games, new food choices and a total remodel of our casino floor. The main bar alone has 52 ft wide giant screens. Every Friday and Saturday night free entertainment is offered. A recent casino survey taken had WaterView as...

Reviewed 26 November 2016 via mobile

Wonderful rooms with a great view and great food! The balcony is awesome, we were able to watch the beautiful Mississippi sunset behind the bridge. Everyone was friendly and helpful. My family will definitely be returning!

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Helpful?
Thank Kelly W
Management response:

Thank you for your comments. Anthony Scudiero GM.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Waterview Casino & Hotel in Vicksburg, MS has over 30,000 sq ft of action packed gaming space with slots, video poker and table games. WaterView Casino & Hotel has 122 comfortable rooms, many overlooking the river with spectacular views! ... more   less 

Additional Information about WaterView Casino and Hotel

Address: 3990 Washington St, Vicksburg, MS 39180-5276 (Formerly DiamondJacks Casino & Hotel)
Region: United States > Mississippi > Vicksburg
Price Range: RM347 - RM612 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — WaterView Casino and Hotel 3.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Diamondjacks Casino And Hotel
Diamondjacks Hotel Vicksburg
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Questions & Answers

Here's what travellers have asked, with answers from WaterView Casino and Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The elevators were pretty noisy and pick a floor where the internet works well.”
samgraham, 17 Jan 2017 | Read review
“Always ask for great view but you always get parking lot view.”
SabrinaBri, 2 Jan 2017 | Read review
“Other than trying a different hotel, try to get one away from the elevators (they're pretty loud).”
Diamondtail, 31 Dec 2016 | Read review
“Best views from river view rooms are 6 and above. We had an end room (402) and our view was blocked by casino building.”
djohns, 27 Nov 2016 | Read review
“Balcony room”
normak91, 9 Oct 2016 | Read review
5 of 5
Travelocity
US$77* /night
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Expedia.comUS$77
Orbitz.comUS$77
TripAdvisorUS$77
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*Disclaimer
Prices are for 1 room, 2 adults
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