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The Westin Cincinnati

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Traveller (221)
Room & Suite (383)
Pool & Beach (27)
Overview
  • Excellent43%
  • Very good32%
  • Average15%
  • Poor6%
  • Terrible4%
Travellers talk about
“heavenly bed”(51 reviews)
“fountain square”(311 reviews)
“fountain view”(27 reviews)
AMENITIES
Wifi
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,233)
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1,220 results
Traveller rating
507
392
188
75
58
Traveller type
Time of year
LanguageEnglish
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507
392
188
75
58
Show reviews that mention
All reviewsheavenly bedfountain squarefountain viewpool and hot tubbusiness hotelwithin walking distanceself parkfirst floorlocation is greatfloor roomvalet parkingfront desk staffdowntown areaper daypaul brown stadiumgreat american ballparkreds game
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1 - 5 of 1,220 reviews
Reviewed 5 days ago via mobile

My husband and I stayed at The Westin Cincinnati for one night in March following a Home Free concert at the near-by Taft Theatre. The accommodations are lush and very inviting and the staff was incredibly kind and attentive. We arrived mid afternoon and were...More

Thank Chelsea J
Response from Jessica C, Manager at The Westin CincinnatiResponded 4 days ago

Thank you for taking the time to leave us feedback about your recent stay. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We’re thrilled to have you as an advocate of the...More

Reviewed 6 days ago via mobile

I’ve stayed here 3 times in the last year and each visit gets worse and worse. The hallways and rooms are really starting to show wear. Housekeeping is sloppy. Walls are thin and noise complaints are disregarded. It’s in a great location but something needs...More

Thank Cara C
Response from Jessica C, Manager at The Westin CincinnatiResponded 4 days ago

Hello Cara C, First and foremost, we are sorry to hear that you were not fully satisfied with your overall stay with us at the Westin Cincinnati and would like to apologize for not exceeding your expectations with our service. Since you have mentioned a...More

Reviewed 1 week ago

The hotel was clean, people were very friendly and nice and the view of the city was awesome. We hardly recommend this place. Everything is nearby. Walk and go to the river and see the city was nice because it's beautiful during the day and...More

Thank MARTHA C
Response from Jessica C, Manager at The Westin CincinnatiResponded 4 days ago

Thank you for taking the time to leave us feedback about your recent stay. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We’re thrilled to have you as an advocate of the...More

Reviewed 1 week ago

Had to ask for room cleaning service. Asked for two luggage stands for room. Promised to send but never arrived. Other than reception staff, workers in general sullen. Did not replace used shampoo containers with new.More

Review collected in partnership with this hotel
Thank kaufmanculebra
Response from NicoleN1044, Reputation Management Specialist at The Westin CincinnatiResponded 1 week ago

Hello kaufmanculebra First and foremost, we are sorry to hear that you were not fully satisfied with your overall stay with us at the Westin Cincinnati and would like to apologize for not exceeding your expectations with our service. Since you have mentioned a number...More

Reviewed 1 week ago via mobile

The hotel and room itself was as expected for a Westin: clean and comfortable, relatively updated. Two double instead of queen beds is not the norm in most hotels, so we felt cramped. The biggest issue was the noise level: bands every night on Fountain...More

Thank Shalom B
Response from NicoleN1044, Reputation Management Specialist at The Westin CincinnatiResponded 1 week ago

Hello Shalom B, Thank you for taking a moment to share your experience. I am sorry for the noise problem that you had. Unfortunately, it can be the price we pay for being located downtown. On your next stay, we can offer you a room...More

View more reviews
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Pool
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$208 - US$382 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Cincinnati
#7 Romantic Hotel in Cincinnati
#10 Family Hotel in Cincinnati
#12 Business Hotel in Cincinnati
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$208 - US$382 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Cincinnati
#7 Romantic Hotel in Cincinnati
#10 Family Hotel in Cincinnati
#12 Business Hotel in Cincinnati
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (221)
Room & Suite (383)
Pool & Beach (27)
Dining (26)
Amenities (45)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Mark E
27 December 2017|
AnswerShow all 3 answers
Response from MarkandBetsy | Reviewed this property |
As long as you are mobile, parking underneath FOUNTAIN SQUARE is your best option. It is adjacent to the hotel on the NORTH side. Believe it is around $18/day. It is convenient.
1
Vote
cubbynana
27 October 2017|
AnswerShow all 5 answers
Response from scottkU5424PM | Reviewed this property |
It's a short ride away. A little far to walk, depending on the type of shoes you are wearing.
0
Votes
cubbynana
27 October 2017|
AnswerShow all 4 answers
Response from MarkandBetsy | Reviewed this property |
About a mile north - easy walk through urban area. Westin sits at sixth and vine. Music hall at 1241 elm. I’d walk north on vine to central parkway, then west (left) 2 blocks to elm and north 2 blocks.
1
Vote
Room Tips
"Finish the renovation work in the bathroom area as well."
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"Riverside rooms are best"
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"Don’t accept it if it’s “bleh” make them move you until it’s satisfactory."
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"No issues with the room, maybe add a microwave."
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