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Comfort Inn & Suites Eastgate

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Comfort Inn & Suites Eastgate
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114 Reviews from our TripAdvisor Community

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Showing 112: English reviews
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Reviewed 4 weeks ago via mobile

I have to say first that the outside of the building does not properly indicate that the rooms inside are nice, clean, well-furnished and spacious. It's a very basic looking building and I was not expecting the room to be this good. Even the hallways are attractive, clean, and every area I have been in smells very fresh. It even...

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Helpful?
Thank Kristin L
Boris L, Guest Relations Manager at Comfort Inn & Suites Eastgate, responded to this review

Dear Kristin L, Thank you for taking the time to write a review. I sympathize with your disappointment experience at our hotel during your stay. We truly value our guest responses as these are great tools to help improve our service. We have reviewed this with all front desk staff and breakfast attendant. We are in process of implementing a...

Austin, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 1 February 2017

The updated location is clean and fresh, the staff very welcoming, the location was quiet. The rooms I reserved seemed to have new beds and treatments, newspapers were readily available (USA TODAY) and Coffee and Tea were available 24/7 according to the front desk.

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Helpful?
Thank Michael R
About Hotel's Favourite Review
Boris L, Guest Relations Manager at Comfort Inn & Suites Eastgate, responded to this review

Dear Michael R, Thank you for the great 5 star rating! I'm so happy to hear that Comfort Inn was able to provide exceptional service for you. I'll be sure to share you review with our team. We look forward to remaining your hotel of choice in Greater Cincinnati so please let me know if I can help with anything...

tennessee
Reviewed 7 February 2017 via mobile

Nice clean room from floor to ceilings. Quiet location friendly desk staff. Rooms was great not only smelled clean but all linens were bright and fresh. Only gripe was side door card reader was out of order so I had to walk around the building to get to and from my vehicle 🚗. Will stay here from now on.

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Helpful?
Thank flstsclassic
Boris L, Guest Relations Manager at Comfort Inn & Suites Eastgate, responded to this review

Dear flstsclassic, Thank you for your comments regarding your recent stay. We very much appreciate your comments, and hope to have another opportunity to serve you.

A TripAdvisor Member
Level Contributor
5 reviews
3 hotel reviews
1 helpful vote
Reviewed 23 January 2017 via mobile

4 family members were traveling together for a funeral and we reserved 2 rooms on hotels.com. We checked in late after a long drive from Atlanta only to be greeted by a rude front desk clerk, named Boris. He was arguing with me about staying only one night when the original reservation was for two nights. The reservation had been...

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Thank A TripAdvisor Member
Boris L, Guest Relations Manager at Comfort Inn & Suites Eastgate, responded to this review

Dear Guest, Thank you for reviewing us on TripAdvisor, your feedback is very important to us. I am really sorry to read your feedback and I would like to apologize for the inconvenience you experienced during late night check-in. However, would like to explain situation that is occur on that night. Your 2 reservations made with hotels.com for 2 nights...

Nashville, Tennessee
Reviewed 13 December 2016

We have been Choice hotel members for over 16 years but our greeting and check in was a poor experience. We stay at this hotel each year and since we are platinum and gold members, we are always offered the upgrade when we ask. The clerk at the front desk told us we could not have the same room we...

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Helpful?
Thank JB1984N
Anna Y, Guest Relations Manager at Comfort Inn & Suites Eastgate, responded to this review

Dear Gary, On behalf of my entire Front Desk team, please accept my sincere apologies for the issue you experienced during your recent stay with us. We appreciate your loyalty to the brand and to our property and will make sure it would not happen again in the future, should you give us another chance. Our availability is subject to...

Dawson Springs Ky
Reviewed 4 December 2016

I enjoyed my stay here as usual. The rooms were ok and the breakfast was tasty. They do need to replace a couple worn out AC outlets in the room I had. My laptop wouldn't stay plugged in. Overall it was worth the price.

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Helpful?
Thank George S
Boris L, Guest Relations Manager at Comfort Inn & Suites Eastgate, responded to this review

Dear George S, We appreciate you sharing your experience with us on TripAdvisor. I am glad that you enjoyed our breakfast bar. Our maintenance currently looks into AC outlets problems. Thank you for bring it up to my attention. Once again thank you for choosing to stay with us and we look forward to welcoming you back soon.

Reviewed 10 November 2016 via mobile

Currently there is some difficulty in accessing the hotel because of street construction. It would have been nice if the front desk would have acknowledged it. The hotel was clean. The room was nice with a comfortable bed. TV and shower worked as expected. Breakfast was good. It was close to restaurants. I enjoyed my two night stay.

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Thank VINCENT C
Boris L, Guest Relations Manager at Comfort Inn & Suites Eastgate, responded to this review

Dear VINCENT C, Thank you for taking the time to review our property. We are committed to providing the best in facilities and service, and to this end, will be investing additional capital in updating the hotel exterior as well as other areas of the property. We appreciate your business, and we hope to have another opportunity to serve you...

Reviewed 22 September 2016 via mobile

Our stay was great. However we got there a little late on our check in night and the cashier didn't have change for 100 so I got a lot of $1.00 bills. Rooms were very nice and big. The room had a fridg and microwave which was nice since we have a baby and needed to keep her milk cold...

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Helpful?
Thank Tiffany P
Boris L, Guest Relations Manager at Comfort Inn & Suites Eastgate, responded to this review

Dear Tiffany P, We appreciate you sharing your experience with us on TripAdvisor. Thank you for choosing to stay with us and we look forward to welcoming you back soon.

Reviewed 8 September 2016 via mobile

The hotel was in a very good location for me for work with plenty of dining choices and close to the highway. The hotel was clean and pretty well kept. The staff was extremely kind and helpful. Look forward to staying here again.

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Helpful?
Thank James M
Boris L, Guest Relations Manager at Comfort Inn & Suites Eastgate, responded to this review

Dear James M, Thank you for taking the time to provide us with a good 4 star rating! Feedback is important to us. I've shared your feedback with our team and they were delighted to hear you enjoyed your stay and you would give us a recommendation. We look forward to your return and please let us know if there...

New York City, New York
Reviewed 2 September 2016

Located on a quiet side street very near Eastgate Shopping Complex, due east of downtown Cincinnati just off the 275 Beltway at the Route 32 exit. Any kind of food or shopping you like within a 10 minute walk or 5 minute drive. Checked in quickly by friendly desk clerk. The cigarette stink in the 3rd floor hallway of this...

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Helpful?
1Thank William J
Boris L, Guest Relations Manager at Comfort Inn & Suites Eastgate, responded to this review

Dear William J, Thank you again for bringing this issue to our attention. The safety and health of our guests is always our top priority. I am so sorry that you were disappointed with your recent stay. We appreciate your comments, and will be communicating your feedback with the relevant departments for improvement. Please consider giving us a second chance...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Banquet Room
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Comfort Inn & Suites Eastgate hotel near Eastgate Mall. Enjoy a wealth of amenities in a convenient location when choosing the Comfort Inn & Suites in Cincinnati, OH. We are ideally located off of Interstate 275 near many of the area's top attractions, which include: Eastgate Mall Cinergy Field Paul Brown Stadium King's Island Amusement ParkGet refreshed in our inviting guest rooms, all of which feature cable televisions, hair dryers, coffee makers, wake-up services, irons and ironing boards. Additional amenities include: Free wireless high-speed Internet access Indoor heated pool Free coffee Free newspaper weekdaysYour Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn & Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors!Take care of basic business needs with access to copy and fax services, and for added convenience, free parking is available onsite.Make your reservation today at the Comfort Inn & Suites in Cincinnati, OH for a memorable stay in a great location, all at an affordable price. ... more   less 

Additional Information about Comfort Inn & Suites Eastgate

Address: 4421 Aicholtz Rd, Cincinnati, OH 45245-1527
Region: United States > Ohio > Cincinnati
Price Range: RM417 - RM643 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Eastgate 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Comfort Hotel Cincinnati
Comfort Inn And Suites
Comfort Inn Cincinnati
Cincinnati Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites Eastgate staff and other travellers.
3 questions
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Questions? Get answers from Comfort Inn & Suites Eastgate staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a different hotel”
 of 5 bubbles wvmtntrvlr, 7 Jul 2016 | Read review
“First floor was smoke free. Don't know about second floor. Third floor smoky.”
 of 5 bubbles TustinTraveler2008, 11 Jun 2016 | Read review
“Pick another hotel.”
 of 5 bubbles lucyAtlanta_GA, 29 Feb 2016 | Read review
“Don't drink the orange juice.”
 of 5 bubbles 951jenij, 23 Feb 2016 | Read review
“I called the hotel direct to get a ground floor room.”
 of 5 bubbles SamH659, 17 Jan 2016 | Read review
5 of 5