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All reviews great room stayed here highly recommend this spot pancake maker smoke detector front desk tennis tournament each evening the breakfast area yogurt outdoor pool spent one night in great shape next morning good nights sleep free breakfast comfortable beds
I really am conflicted on how to rate this hotel. The employees were incredible, it is super convenient to I 74, it is very pretty from the outside, it is pet friendly and when we complained they took 50% off the bill. Now to tell...More
This is a great hotel - very clean, really comfortable beds and friendly staff. We got in very late and the staff member was right there to greet us with jokes and warmth. Highly recommend this spot! :)
Stayed here 1 night recently.
All together hotel itself is OK. Would be good to have an renovation / upgrade of some of the areas and rooms. Service at front desk and by the team is good.
I had a good stay and no remarks....More
Date of stay: October 2018
Response from IHGService, Guest Relations Manager at Holiday Inn Express Cincinnati WestResponded 18 November 2018
We recognize your time is valuable and greatly appreciate your feedback. I am delighted to hear about your satisfactory stay at the hotel and appreciate your compliments regarding our staff service and points of improvement. We are always very happy when a guests'...More
We've stayed at many Holiday Inn Express locations and this one doesn't measure up to the standard of others we've visited. The front desk staff were friendly and courteous and the breakfast was excellent, but our room carpet could definitely have used a better sweeping...More
Date of stay: August 2018
Response from IHGService, Guest Relations Manager at Holiday Inn Express Cincinnati WestResponded 17 November 2018
Thanks for the feedback. I am glad that you liked our Front Desk staff service, breakfast, and our beds. I was just concerned to read your comments with our carpets, pool, and the condition of our hotel. I know these may have caused...More
The rooms need an update. The shower curtain was falling off and missing the inside liner, So water got everywhere the first day. The ac was a little noisy as well. The carpet had all types of black stains. I was there for business and...More
Date of stay: October 2018
Response from IHGService, Guest Relations Manager at Holiday Inn Express Cincinnati WestResponded 12 November 2018
Thanks for trusting us for your business needs! It's nice to know your stay went as planned, not to mention the visible signs of usage in the bathroom and carpet. I'm sorry for the letdown. The management team will consider your feedback when...More
Our western Cincinnati hotel is centrally located to where you want to be! Located only 10 miles from downtown Cincinnati, the Holiday Inn Express Cincinnati West is central to Cincinnati's business …Morecenters and tourist attractions. Located off I-74 at exit 11, Rybolt Road, and only 15 miles from Cincinnati-Northern Kentucky International Airport, your hotel is within just a few minutes of 4 Cincinnati convention centers. Duke Energy Convention Center, Northern Kentucky Convention Center, Wyoming Civic Center, and Sharonville Convention Center are all within fifteen miles of our hotel. Our Cincinnati accommodations also offer close proximity to many corporate businesses, including Proctor & Gamble (P&G), General Electric (GE), Kroger Company and Chiquita Brands. Getting to tourist attractions is easy from your western Cincinnati hotel, which is only a short drive from downtown Cincinnati and Newport on the Levee. Sports fans will appreciate our close proximity to the stadiums of both the Cincinnati Reds and the Cincinnati Bengals. Other nearby attractions include Kings Island and the Argosy Casino in Lawrenceburg, IN. Your hotel offers free high-speed, wireless Internet access along with a Hot Breakfast each day. The hotel also features an outdoor pool with sun deck, a fitness center and a business center. Come and Stay Smart at the Holiday Inn Express Cincinnati West. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.