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Hilton Cincinnati Netherland Plaza

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Hilton Cincinnati Netherland Plaza
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2,284 Reviews from our TripAdvisor Community

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Showing 2,244: English reviews
Reviewed 18 December 2015 via mobile

The hotel is a big, old beautiful hotel in downtown Cincinnati. The lobby was very nice, the front desk staff were pleasant and they offer valet parking. The hotel is decorated in a classic grand hotel style. It was clean and so were the rooms. My dislike for this hotel is about the size of the rooms. They upgraded us...

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Helpful?
Thank Steve S
Malia F, Manager at Hilton Cincinnati Netherland Plaza, responded to this review

December 23, 2015 Steve S. Dear Steve S.: Thank you for taking the time to review your stay with us on TripAdvisor. Please accept my apologies for your concern on the size of your guestroom, and in particular the size of the bathroom in your guestroom. As a historic hotel, we do still have some guestrooms of this size left...

St. Charles, United States
Reviewed 12 December 2015

This hotel has rooms of various sizes but watch out...if you get a room with 1 queen bed, it is uncomfortably tiny. The breakfast in the restaurant is over-priced and was not prepared as ordered. They did not fix the problem at our table, but did at someone else's table. The walls are paper thin.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Karen S
NetherlandPlaza, General Manager at Hilton Cincinnati Netherland Plaza, responded to this review

December 15, 2015 Karen S. Dear Karen S. Thank you for posting a review on Tripadvisor and for completing a guest survey. I appreciated the opportunity to respond to your concerns from your guest survey and to completely remove the breakfast charge from your account. I again apologize to you for this unusual dining experience here at our property and...

Cincinnati, Ohio
Reviewed 11 December 2015

Entering the Dining Room was like walking back in time. The decor was elegant and a feast for the eyes. We attended the Thanksgiving Dinner Buffet and were delighted with the massive tables of hors d'oeuvres which included all of the expected choices plus seafood and crab legs! On to the main event, turkey, beef and pork roast were sliced...

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Helpful?
Thank Alena317
Malia F, Manager at Hilton Cincinnati Netherland Plaza, responded to this review

December 16, 2015 Alena317 Dear Alena317: Thank you for your kind comments regarding our Thanksgiving Dinner Buffet. We are very happy to hear that you enjoyed your stay with us. We look forward to your return next year! Sincerely, Malia Fledderman Communications Manager

Philadelphia, Pennsylvania
Reviewed 11 December 2015 via mobile

Stayed at Hilton Netherland for two night for a cheer competition at the Convention Center. It was out second year in a row. Rooms are clean with comfortable beds and decent showers. The rooms are various sizes, recommend asking for a larger size room when you check in. Our first year our room was pretty cramped and our friends had...

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Helpful?
Thank Donna H
Malia F, Manager at Hilton Cincinnati Netherland Plaza, responded to this review

December 16, 2015 Donna H Dear Donna H: We are pleased to hear that you enjoyed your stay with us. Thank you for your kind comments regarding our friendly staff, convenient location, and our comfortable clean guestrooms. We hope to have the opportunity of welcoming you back again soon! Sincerely, Malia Fledderman Communications Manager

Franklin, Massachusetts
Reviewed 11 December 2015 via mobile

Held a function here recently. Nigel and Ned made the entire event go flawlessly. Food was delicious. Service impeccable and all while I was enjoying myself too. The event room captain was also on top of everything. As soon as I asked for something to be tweaked he had already noticed it and the fix was in the works. Incredible...

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Thank sunnysal
Malia F, Manager at Hilton Cincinnati Netherland Plaza, responded to this review

December 11, 2015 Sunnysal Franklin, MA Dear Sunnysal: Thank you for your kind comments regarding the event you held with us. We are very happy to hear that Nigel and Ned were so helpful, we will be sure to recognize them accordingly. Thank you too for your positive comments regarding food. We are very well known for our Food &...

Seattle
Reviewed 10 December 2015

In the heart of downtown Cincinnati, the Netherland Plaza Hilton combines its original art deco design with up to date amenities. Walking distance to the Reds' ballpark and Paul Brown Stadium, as well as to the Over the Rhine neighborhood. A unique-to-Cincinnati experience.

Review collected in partnership with Hilton Hotels & Resorts
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Thank McClainSeattle
Malia F, Manager at Hilton Cincinnati Netherland Plaza, responded to this review

December 11, 2015 McClainSeattle Seattle Dear McClainSeattle: Thank you for your kind comments regarding the beauty of the hotel as well as our convenient locations to many attractions in the downtown area. We are very happy to hear that you enjoyed your stay and we hope to welcome you back again soon. Sincerely, Malia Fledderman Communications Manager

Ashtabula, United States
Reviewed 9 December 2015

What a beautiful hotel! The art deco motif is unusual and wonderfully preserved or enhanced. The service was attentive, prompt, and considerate even though there was a wedding going on that kept the staff hopping. The hotel is very convenient to the convention center and to Macy's for shopping. My husband and I thoroughly enjoyed our weekend getaway and got...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Norah A
Malia F, Manager at Hilton Cincinnati Netherland Plaza, responded to this review

December 11, 2015 Norah A. Ashtabula Dear Norah A. We are very pleased to hear that you enjoyed the beauty of our Art Deco architecture and convenient location in the downtown area. Thank you for your kind comments regarding our attentive staff. We look forward to the opportunity of welcoming you back again soon! Sincerely, Malia Fedderman Communications Manager

Nashville, United States
Reviewed 9 December 2015

On check-in, we were told that the suite we'd reserved wasn't available, even though it was past check-in time. We were to attend a wedding in less than an hour, so we accepted an alternative smaller room. The front desk person also told us the breakfast buffet included in our room rate ended at 10am. The next morning we headed...

Review collected in partnership with Hilton Hotels & Resorts
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Thank John M
Malia F, Manager at Hilton Cincinnati Netherland Plaza, responded to this review

December 11, 2015 John M. Nashville Dear John M.: Thank you for taking the time to share your experience on TripAdvisor. We have already reached out to your personally, but let me again apologize that the suite you reserved was not quite ready at the time of your arrival. Our Director of Housekeeping is reviewing this with his staff in...

Manchester, United Kingdom
Reviewed 8 December 2015 via mobile

What a beautiful hotel, the decor is amazing! Bar is beautiful!! Attended a wedding in the hall of mirrors, was spectacular! Good was of very high standard too! The only let down was the very thin walls in the actual rooms! We had a suite on the 6th floor and woke up everytime our neighbours flushed the chain! And I'm...

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Thank Vlf9
Malia F, Manager at Hilton Cincinnati Netherland Plaza, responded to this review

December 9, 2015 Vlf9 Manchester, UK Dear Vlf9: Please accept my apologies for the noise transference you experienced from an adjacent guestroom. If you would kindly contact me at Malia.Fledderman@hilton.com to let us know what room number you were in, we can inspect the room to determine if anything is contributing to this noise transference. Overall, we are happy to...

Reviewed 6 December 2015 via mobile

This 1930s grand hotel is so well maintained in its period that it is disorienting at times...like flipping in and out of a 30s movie. Everywhere you turn are details that reflect the art deco motif. The elevator doors are inscribed. There are paintings on the ceilings of the grand halls, including the restaurant area. The return air grilles of...

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Thank knygard
Malia F, Manager at Hilton Cincinnati Netherland Plaza, responded to this review

December 9, 2015 Knygard Dear Knygard: Thank you for your positive feedback regarding the beauty of our Art Deco architecture throughout the hotel. We are very happy to hear that you enjoyed your stay. We are also pleased that you enjoyed your dining experience in our restaurant, Orchids at Palm Court. We look forward to welcoming you back in the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
1. Opened in 1931, this updated National Historic Landmark and charter member of Historic Hotels of America is one of the world's finest examples of French art deco in existence. Located within Carew Tower with shops & restaurants and centrally located across from Fountain Square. Within four blocks of 90+ shops, restaurants, bars and attractions including Great American Ball Park and Paul Brown Stadium. One block from Duke Energy Convention Center and connected via skywalk. Renovated guestrooms feature mini fridge, safe, wifi access, flat-screen tvs with expanded high-definition programming, new seating, sound dampening blackout curtains and soft goods. Award-winning on-site dining including Forbes Four Star rated Orchids at Palm Court, named #7 Best Restaurant in the USA (OpenTable, 2014); casual dining in The Grille at Palm Court; relaxed fare, signature cocktails & private label microbrew in The Bar at Palm Court. Complimentary access to The Gym at Carew Tower, a 13,000 sq ft fitness facility located in hotel's lower level, with a pool, Jacuzzi, 10+ treadmills, 10+ ellipticals, free weights and more. ... more   less 

Additional Information about Hilton Cincinnati Netherland Plaza

Address: 35 West Fifth Street, Cincinnati, OH 45202-2801
Region: United States > Ohio > Cincinnati > Central Business District
Price Range: RM733 - RM1,422 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Cincinnati Netherland Plaza 4*
Number of rooms: 561
Reservation Options:
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Also Known As:
Hilton Cincinnati Netherland Plaza Hotel Cincinnati
Hilton Hotel Cincinnati
Cincinnati Hilton
Hilton Netherland Plaza Hotel Cincinnati
Hotel Style:
#2 Luxury Hotel in Cincinnati
#3 Family Hotel in Cincinnati
#4 Romantic Hotel in Cincinnati
#5 Business Hotel in Cincinnati
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Cincinnati Netherland Plaza staff and other travellers.
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Questions? Get answers from Hilton Cincinnati Netherland Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the better and quieter.”
 of 5 bubbles 779willm, 13 Mar 2017 | Read review
“Ask for a view of the river!”
 of 5 bubbles LynneW854, 6 Mar 2017 | Read review
“Call down to the valet parking desk to have your vehicle ready”
 of 5 bubbles JMCSTL, 23 Feb 2017 | Read review
“If you want a room with windows that open to admit fresh air, best to advise the hotel before arriving.”
 of 5 bubbles fspinnyc, 18 Feb 2017 | Read review
“High levels give you a great view of the surrounding landscape of Cincinnati”
 of 5 bubbles trevorlbrooks, 16 Feb 2017 | Read review
5 of 5