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Historic Pioneer Lodge

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Historic Pioneer Lodge
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1,085 Reviews from our TripAdvisor Community

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Showing 918: English reviews
Reviewed 3 weeks ago via mobile

Two of us stayed here from Nov 8-10 2016. The lodge is a pretty motel-style building, but I found it much nicer than your average motel. The location within Springdale is perfect--you can fall out of bed into restaurants, adorable gift shops, and a grocery story. Zion NP itself is about a mile down the road, so also walkable. The...

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Helpful?
1Thank Shannon L
Sam A, Guest Relations Manager at Historic Pioneer Lodge, responded to this review

Dear Shannon L, I’m glad you had a wonderful stay at Historic Pioneer Lodge. Guests enjoy the fact that our hotel is very close to Zion National Park and promises excellent customer service and great value. Thank you for your recommendation. We will definitely improve it. Next time, for your convenience, you can call directly to our General Manager, Ben,...

Huntington Beach, California
Reviewed 4 weeks ago

we were lucky and had reservations in town of Springdale , for entrance as close to Zion NP . we made it here as - this was one of the few places left , for the dates , we needed in our travel plans. staff was friendly and room was clean and only ready close to check in time ,...

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Helpful?
1Thank Roxanne M
Sam A, Guest Relations Manager at Historic Pioneer Lodge, responded to this review

Dear Caroline W, Thank you for staying at Historic Pioneer Lodge and sharing your experience. I am sorry for your late check in. Our check-in is at 3 pm and check out is at 11 am. I apologize for the inconveniences you had in your stay and assure you that this isolated situations will be corrected. Next time, for your...

Rockwall, TX
Reviewed 4 weeks ago via mobile

Staff very nice, easy check in. Room was clean, small, needed maintenance. Hot tub nice and clean. Toiletries were not restocked daily. Parking lot small. Nice coffee machine in lobby, but lobby only open from 8 am until 9 pm. Conveniently located close to restaurants, shopping and the main attraction the park.

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Helpful?
Thank LARockwall
Sam A, Guest Relations Manager at Historic Pioneer Lodge, responded to this review

Dear Caroline W, Thank you for staying at Historic Pioneer Lodge. It is great to know that our service and quality were able to meet your expectations! We are committed to deliver the highest quality standards and a world-class service to our guests. Thank you for staying with us and recommending our hotel, I hope you can come back soon!...

Redditch, United Kingdom
Reviewed 4 weeks ago

This was one of twelve hotels/lodges we pre-booked for our travels in America. When we arrived at this lodge we were told we had been allocated a very nice room. It turned out to be larger than what we expected but there was no indication of being charged more. Of course, like all the other places we booked, they scanned...

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Helpful?
1Thank 0kate2016
Sam A, Guest Relations Manager at Historic Pioneer Lodge, responded to this review

Dear 0kate2016, Thank you for staying at our hotel and sharing your feedback with us, it will allow us to improve our service and overall experience. We take pride of the quality of service of our staff, you pointed out areas of improvement that I am personally working on in order to offer a flawless service in each of the...

Reviewed 2 November 2016

Good accomodation, good price has all you need. Would recommend it if you are travelling in the area. Has a "wooded forest cabin" look. Has nice views of the surrounds and is walking distance to all services you might need.

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Helpful?
Thank Barry D
Sam A, Guest Relations Manager at Historic Pioneer Lodge, responded to this review

Dear Barry D, I’m glad you had a wonderful stay at Historic Pioneer Lodge. Guests enjoy the fact that our hotel is very close to Zion National Park and promises excellent customer service and great value. Next time, for your convenience, you can call directly to our General Manager, Ben, (435) 772-3233. He will be more than happy to serve...

Reviewed 1 November 2016 via mobile

We booked a room for our honeymoon and got upgraded to a jacuzzi suite, which was fabulous - a huge jacuzzi bath right in your room! The room is otherwise spacious and made to feel like a proper lodge, with hewn wooden everything - wardrobe, mirror frame, picture frames, you name it! We didn't get breakfast included, but we sampled...

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Helpful?
1Thank Caroline W
Sam A, Guest Relations Manager at Historic Pioneer Lodge, responded to this review

Dear Caroline W, Thank you for staying at Historic Pioneer Lodge. It is great to know that our service and quality were able to meet your expectations! We are committed to deliver the highest quality standards and a world-class service to our guests. Glad to hear you enjoyed our room with jacuzzi. Thank you for staying with us and recommending...

Reviewed 1 November 2016

The Pioneer Lodge was alright, but we felt like the carpets were dirty, and the room overall was pretty dusty. Also, our sink was kinda drippy/broken. The location is great and very walkable for anything in Springdale, and had a great view.

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Helpful?
Thank Elizabeth D
Sam A, Guest Relations Manager at Historic Pioneer Lodge, responded to this review

Dear Elizabeth D, Thank you for staying at Historic Pioneer Lodge and sharing your feedback with us, it will allow us to improve our service and overall experience. We take pride of the quality of service of our staff, you pointed out areas of improvement that I am personally working on in order to offer a flawless service in each...

Mount Laurel, New Jersey
Reviewed 1 November 2016 via mobile

We just came back from Zion and our stay at Pioneer Lodge. The room was clean, neat, very conveniently located, and has plenty of parking. Only thing missing is a small breakfast buffet like at the Best Westerns we stayed at in Kanab and at Bryce. But we walked to the deli next door for egg sandwiches so it was...

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1Thank dbostrovsky
Doylestown, Pennsylvania
Reviewed 31 October 2016

There is a pool and hot tub here (great after a day of hiking). The lodge is conveniently located in the lovely, restaurant-rich town of Springfield. the Zion bus also stops nearby, so you don't have to drive to the park. The inn could use a tiny bit of updating (carpeting), but it is clean, well located and friendly. I...

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Helpful?
1Thank joannforbes
butner
Reviewed 31 October 2016

The outside of the lodge is rustic and beautiful. The rooms inside were modern and very well-kept. I liked having juice/coffee/tea available throughout the day. The front-desk staff was also helpful, and did a great job with their Halloween directions. I would definitely come back.

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Helpful?
Thank luke8ball

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Historic Pioneer Lodge and Restaurant is centrally located in downtown Springdale near the entrance of Zion National Park. We have 40 beautifully appointed rooms in rustic western decor. There is a jacuzzi suite, a one bedroom apartment and a 3 bedroom apartment. On location we have a full service restaurant, open 7 days a week serving excellent quality meals, an Internet Cafe/Espresso Bar and gift shoppe. There is a outdoor pool and jacuzzi. We have guest laundry facilities. Our property has been totally renovated in 2006. We pride ourself in excellent customer service with a relaxing home away from home attitude. We have a 4 diamond rating with AAA. ... more   less 

Additional Information about Historic Pioneer Lodge

Address: 838 Zion Park Blvd, Springdale, UT 84767-7703
Region: United States > Utah > Springdale
Price Range: RM338 - RM1,139 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Historic Pioneer Lodge 3*
Number of rooms: 43
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Also Known As:
Historic Pioneer Hotel Springdale
Pioneer Hotel Springdale
Hotel Style:
#12 Family Hotel in Springdale
#13 Romantic Hotel in Springdale
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Questions & Answers

Here's what travellers have asked, with answers from Historic Pioneer Lodge staff and other travellers.
8 questions
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Madison, Wisconsin
10 months ago
Las Vegas, Nevada
10 months ago
Las Vegas, Nevada
10 months ago

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Questions? Get answers from Historic Pioneer Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“, sorry no elevators here , on the right side of motel - need desperate repairs, as some steps were partially missing part of the step !”
 of 5 bubbles RoxanneM829, 9 Nov 2016 | Read review
“Suite is really 2 rooms plus kitchen. Very roomy for family or couples.”
 of 5 bubbles joannforbes, 31 Oct 2016 | Read review
“Look for a ground floor room if you have large luggage.”
 of 5 bubbles rhayden2016, 22 Oct 2016 | Read review
“Get an upper floor back from the street”
 of 5 bubbles Ardfernbob, 12 Oct 2016 | Read review
“Do NOT stay at the Pioneer Lodge”
 of 5 bubbles robertwF4956DZ, 4 Oct 2016 | Read review
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