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Sofitel So Mauritius

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Sofitel So Mauritius
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1,029 Reviews from our TripAdvisor Community

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Showing 343: English reviews
Reviewed 3 February 2017 via mobile

We were der in the month of Jan'17 for 7 days . A very good experiance . Nice and comfortable hotel. Wel come team was good pradeep rajeev penthiah avinash thimal christopher . Every staff was friendly . But food not recommended for indians. If any indians are planning to visit do carry some dry stuffs .

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Helpful?
Thank Siddesh B
SoMauritius_BelOmbre, Directeur général at Sofitel So Mauritius, responded to this review

Dear Siddesh B, It was indeed a pleasure to host you at the SO Sofitel Mauritius where you have been well taken care of by our SO team, especially Pradeep, Rajeev, Penthiah, Avinash Thimal & Christopher We are delighted to note that our level of service has met with your satisfaction and would like to thank you for your positive...

Mauritius
Reviewed 21 January 2017 via mobile

Though the place is surrounded by a beautiful green environment, i think the facilty hasnt been maintained to the proper standard. The floor tiles in the room are cracked, the tub in the garden isnt so clean, the glass inside the rooms are dirty and generally it seems many of amenities look deteriorated.the food is of an good level though...

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Helpful?
Thank dayasalami
SoMauritius_BelOmbre, Gérant at Sofitel So Mauritius, responded to this review

Dear Dayasalami, Thank you for choosing our resort for your stay and we are happy that you enjoyed our natural environment. We would like to assure you that nothing is more important to us than our guests’ satisfaction and utmost comfort and maintenance of our resort is one of our preoccupation.It's nice to hear that your appreciated our food. We...

Quatre Bornes
Reviewed 20 January 2017

My husband and I had a little weekend getaway at the hotel and it was up to expectations on certain levels. The room, though smaller compared to other 5*, is very elegant- The designer style is very modern and the colours very adapted. The outside shower is an interesting aspect. One extremely good thing with the room is the comfortable...

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Helpful?
Thank Anishah08
SoMauritius_BelOmbre, Directeur général at Sofitel So Mauritius, responded to this review

Dear Anishah08, Thank you first of all for having chosen the SO Sofitel MAURITIUS for your experience and for your good feedback. We are happy that you enjoyed our facilities & design and also take good note of your comment. Please rest assured that nothing is more important to us than our guests and we will take measures in improving...

Mauritius
Reviewed 16 January 2017 via mobile

The hotel is quite spacious with lush green surroundings, amazing quiet beach prefect for relaxation and a big swimming pool. I had a 4-hand hibiscus massage totally worth it! The spa has a hot water plunge pool and friendly therapists. No sauna but a steam room which requires a little renovation - it was a little smelly and grimy. Service...

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Helpful?
Thank PavanGopal
SoMauritius_BelOmbre, Gérant at Sofitel So Mauritius, responded to this review

Dear PavanGopal, Thank you for sharing your experience concerning your stay at the SO Sofitel Mauritius. The resort is indeed a breathtaking place, giving you the expecting comfort and delights . We are indeed happy to hear about your experience in our different SO Universe as well as our Spa team who left you a very good impression of the...

Reviewed 16 January 2017

I stayed in many hotels in mauritius and around the world, and i fell sofitel So top them all with it's luxury blend of nature, sophistication,friendly & dedicated staffs, and excellent food & cleanliness. I sincerely recommend you stay there alone or with family & friends. no regrets :-)

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Helpful?
Thank Deerren M
SoMauritius_BelOmbre, Gérant at Sofitel So Mauritius, responded to this review

Dear Deerren M, It was indeed a pleasure to host you at the SO Sofitel Mauritius where you have been well taken care of by our SO team. We are delighted to note that our level of service has met with your satisfaction and would like to thank you for your positive comments. We look forward to welcoming you back...

Reviewed 13 January 2017

The hotel is undoubtedly in one of the most beautiful locations in Mauritius, with an inspiring and innovative design concept, stunning gardens, a cool pool and perfect beaches (snorkeling!!!). But - we thought that the food (breakfast and dinner) is not value for money and could do some improvement. Also, service was generally slow and a bit mediocre. Other pluses:...

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Helpful?
1Thank Anna M
SoMauritius_BelOmbre, Gérant at Sofitel So Mauritius, responded to this review

Dear Anna M, Thank you for sharing with us your recent experience concerning your stay at the SO Sofitel Mauritius. We are happy you appreciated your intense experience in different aspects of our locations. Moreover, our rooms have a unique décor which create the perfect venue for relaxation and comfort. However, rest assured that we take good note of your...

London, United Kingdom
Reviewed 10 January 2017 via mobile

The hotel is beautiful and staff is very friendly and helpful, we liked that Breakfast was good but a bit repetitive, the dinner was not impressive so we went out elsewhere Fresh juices were good The pool, it's a small swimming pool with lots of kids , kids were standing on the edge of the pool and pee :( You...

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Helpful?
Thank Jennnia
SoMauritius_BelOmbre, Gérant at Sofitel So Mauritius, responded to this review

Dear Jennia, Thank you for your comments and observations regarding your recent stay among us. We take note of your experience at the SO Sofitel Mauritius, as our entire team always intends to deliver more than guests' expectations so that they can beneficiate from unique and unforgettable moments. We thank you again for sharing with us your concerns and for...

Melbourne, Victoria, Australia
Reviewed 10 January 2017 via mobile

Nice hotel with several nice touches but also a few negatives. Had to wait half an hour to be given our room which was not ready. The Room itself was very spacious with a massive indoor and outdoor bathroom (first I have come across)- however floors were quite dirty and stained and fridge does not cool at all, tv had...

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Helpful?
Thank Med R
SoMauritius_BelOmbre, Gérant at Sofitel So Mauritius, responded to this review

Dear Med R, We thank you for leaving your comment following your stay at the SO Sofitel Mauritius. Our rooms designed by Kenzo Takada with a unique interior and exterior décor create the perfect venue for relaxation and comfort. Moreover, our SO Ambassadors put their whole heart to serve with passion and delight guests by personalized attention through our service...

Sydney, Australia
Reviewed 6 January 2017

Unfortunately I was only able to spend one night here for work reason but what a fabulous hotels. Met at the car park in a golf buggy you really get a feel for gorgeous gardens which surround the hotel. Check in ran smoothly and they will endeavour to get you in to your room as quickly as possible, sometimes even...

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Helpful?
1Thank Moustache_tash
SoMauritius_BelOmbre, Gérant at Sofitel So Mauritius, responded to this review

Dear 584joyfull, Thank you for taking the time sharing with us your experience after your stay at the SO Sofitel Mauritius. We are happy you enjoyed your holiday and rest assured that we will prevent similar occurrence. We all look forward to welcoming you again for a SO Intense moment. With warm regards E.Zuccchi

Curepipe
Reviewed 6 January 2017

all were good except for the room, first personal safe not functioning but got repaired after we informed, no anti insect apparatus but got one after we request, kettle, coffee maker not functioning so we let it..i think for a 5 star hotel all these should be check in advance before giving in a room.

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Helpful?
Thank 584joyfull
SoMauritius_BelOmbre, Gérant at Sofitel So Mauritius, responded to this review

Dear Moustache_tash, We would first like to thank you for your detailed feedback regarding your recent stay at the SO Sofitel Mauritius. Highlighting the blend of fantastic Ambassadors, high customer service, incredible food, perfect SoSpa, luxury room with lots of facilities and even perfect peaceful holiday are words translating you have enjoyed all the best part of a perfect holiday...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Banquet Room
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Babysitting
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Breakfast Available
Official Description (provided by the hotel)
Sofitel So Mauritius Bel Ombre is located on the southern tip of the island in the most naturally beautiful place. The resort has 92 rooms, suites and villas, 2 restaurants, 2 bars, So Spa, So Fit. The resort also has a tennis court, kids club, outdoor swimming pool, 520 mts of beach, natural lagoon and corals, boat house with water activities and 24 hr personal butler service. ... more   less 

Additional Information about Sofitel So Mauritius

Address: Royal Road, Beau Champ, Bel Ombre, Mauritius 61008
Region: Mauritius > Savanne District > Bel Ombre
Price Range: RM1,185 - RM3,823 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel So Mauritius 5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Sofitel So Mauritius Bel Ombre Hotel Bel Ombre
Hotel Style:
#4 Romantic Hotel in Bel Ombre
#4 Spa Hotel in Bel Ombre
#4 Luxury Hotel in Bel Ombre
#4 On the Beach Hotel in Bel Ombre
#5 Family Hotel in Bel Ombre
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel So Mauritius staff and other travellers.
41 questions
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London, United Kingdom

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Questions? Get answers from Sofitel So Mauritius staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all room are on ground floor only and all give you privacy and easy access to the beach.”
 of 5 bubbles deerrenm, 15 Jan 2017 | Read review
“Lushy room great for a couple”
  • Outside Bath
 of 5 bubbles Moustache_tash, 6 Jan 2017 | Read review
“quieter but need some maintenance improvement”
 of 5 bubbles 584joyfull, 5 Jan 2017 | Read review
“All are beautifully deigned of luxurious specifications.”
 of 5 bubbles 429Happy, 9 Nov 2016 | Read review
“Stayed in room 303...swimming pool and restaurant were easily accessible.”
 of 5 bubbles , 2 Nov 2016 | Read review
5 of 5