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Sofitel So Mauritius

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Traveller (1821)
Room & Suite (327)
Pool & Beach (232)
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Overview
  • Excellent74%
  • Very good17%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“la plage”(39 reviews)
“outdoor bath”(17 reviews)
“anne lise”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,391)
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Traveller rating
312
85
28
11
16
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LanguageEnglish
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312
85
28
11
16
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All reviewsla plageoutdoor bathanne lisebeach villabuggy serviceprivate gardenspecial thankskids clubspa teamdirect access to the beachcustomer experiencehalf boardplunge poolhuge bedbreakfast and dinnerhead chefevery request
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11 - 15 of 452 reviews
Reviewed 31 March 2018

Just arrived. The staff at the beach bar were very unhelpful - verging on the rude. Did not want to serve us or put themselves out in any way. Claimed the place was fully booked even though the place was completely empty and the first...More

4  Thank dyerbartlett
Response from SoMauritius_BelOmbre, General Manager at Sofitel So MauritiusResponded 2 April 2018

Dear dyerbartlett, We are very sorry to learn that during that day your experience did not meet your expectation even if you find our location very good, as we always intend to deliver very good guest satisfaction, please do not hesitate to write us in...More

Reviewed 25 March 2018

We stayed here in September for our 1st year anniversary and we had an amazing time. The hotel is situated in a really nice spot and the beach was lovely and not too crowded. The room was rnice and spacious. The real star of our...More

Thank JasGill14
Response from SoMauritius_BelOmbre, General Manager at Sofitel So MauritiusResponded 26 March 2018

Dear JasGill14, First of all we would like to thank you for the time taken to share this stunning review after your stay at the SO Sofitel Mauritius. We are delighted to know that you have enjoyed the hospitality and kindness of all our ambassadors...More

Reviewed 13 March 2018

The staff at this hotel are exceptional, so extremely helpful and polite from the front of house to the chefs! The rooms are very stylist and modern.We were lucky enough to stay in both - starting off in a garden room then to the beach...More

Thank Nutmegsooz
Response from SoMauritius_BelOmbre, General Manager at Sofitel So MauritiusResponded 14 March 2018

Dear Nutmegsooz, What a beautiful and touching comment and we thank you from the bottom of the heart. We are so happy to read that your tropical vacation in our little lush paradise was wonderful and you could also enjoy all the experiences and activities...More

Reviewed 12 March 2018 via mobile

Set in tropical gardens close to the beach the rooms are very spacious and comfortable. The food was very nice and did not seem repetitive. The overall service from the staff is outstanding with everyone just wanting to make your stay as enjoyable as they...More

1  Thank K_TEngland
Response from SoMauritius_BelOmbre, General Manager at Sofitel So MauritiusResponded 13 March 2018

SO Bonjour K_TEngland, What a pleasure to read that you spent a holiday at SO Sofitel Mauritius and that you particularly appreciated the welcome and the service delivered by our teams. We are also very happy that you have enjoyed the unique setting of our...More

Reviewed 1 March 2018

I booked So Sofitel Mauritius for my husbands 60th Birthday and what a fantastic time we had I cannot say a negative thing about it the food is the best rooms are perfect the beds a dream and the staff cannot do enough for you....More

Thank supernanFareham
Response from SoMauritius_BelOmbre, General Manager at Sofitel So MauritiusResponded 3 March 2018

Dear supernanFareham, First of all we would like to thank you for the time taken to share this stunning review after your stay at the SO Sofitel Mauritius. What a pleasure to see that you have fully appreciated the concept of our hotel and its...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Beachfront
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Pool
Hotel Amenities
Free Parking
Room Service
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Children Activities (Kid / Family Friendly)
Airport Transportation
Meeting Rooms
Banquet Room
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Tennis Court
Bar/Lounge
Spa
Hot Tub
Pool
Outdoor pool
Details
Price range
US$213 - US$1,028 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Bel Ombre
#4 Romantic Hotel in Bel Ombre
#4 On the Beach Hotel in Bel Ombre
#4 Spa Hotel in Bel Ombre
#5 Family Hotel in Bel Ombre
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$213 - US$1,028 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Bel Ombre
#4 Romantic Hotel in Bel Ombre
#4 On the Beach Hotel in Bel Ombre
#4 Spa Hotel in Bel Ombre
#5 Family Hotel in Bel Ombre
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1821)
Room & Suite (327)
Pool & Beach (232)
Dining (100)
Family and Play Areas (5)
Business Centre & Event Rooms (1)
Questions & Answers
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Dave T
20 March 2018|
AnswerShow all 2 answers
Response from SoMauritius_BelOmbre | Property representative |
SO Bonjour, Greetings from SO Sofitel MAURITIUS ! Further to your question kindly note that all our facilities are at one level, we have one room which is adapted. The buffet at the flamboyant restaurant would not be... More
0
Votes
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Sanskruti M
23 February 2018|
AnswerShow all 2 answers
Response from SoMauritius_BelOmbre | Property representative |
SO Bonsoir, Greetings from the SO Sofitel Mauritius ! For the Scuba Diving we suggest the Diving centre found at the Tamassa Resort which is reachable by car in 10 minutes. Booking can be done at the SO Sofitel Mauritius... More
0
Votes
K_TEngland
19 January 2018|
Answer
Response from SoMauritius_BelOmbre | Property representative |
SO Bonjour K_TEnglan.. Greetings from the SO Sofitel Mauritius ! thank you for caring, all is fine here, lots of leaves and some damage trees nothing serious. operation is now back to normal. Yannick BALANCY Guest... More
1
Vote
Room Tips
"Find another hotel."
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"A beach suite is incredible but the garden rooms are lovely too. They provide buggies if needed."
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"We were in 314 it was perfect and huge the shower was delightful"
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"For those travelling with the less mobile, ask for a room closer to the main part of the hotel."
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