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All reviewsinfinity poolthe riverloud guestsyoga lessonsadjoining roomsamazing viewsbreakfast buffet isstunning hotelduring busy timesbreakfast was amazinglove this hotelthe hotel offersclean hotelwatching the sunsetlocation is excellentnam song riverin town
We felt like we were put into jail in the first room # 501 they assigned to our stay. After complaining bitterly we were moved to # 105 which was a bit better. Overall the hotel has only one good thing which is the pool....More
Our experience here felt very indulgent. Headed straight out to use the pool and to make the most of the incredible views. The pool was also very welcome the next day after a long hike. Feels like a little oasis in Vang Vieng. Staff were...More
Response from Enjoy_VangVieng, Guest Relations Manager at Silver Naga HotelResponded 8 June 2017
Thank you so much for the lovely review. We are so glad you enjoyed the views and our facilities. Hope to see you back in the future.
The "no-view" room looks like a prison cell. There are no windows, tile flooring, and scuffmarks on the walls. Given that it costs as much as a high end hotel anywhere else in southeast asia, it was disappointing to walk into this room.
Response from Enjoy_VangVieng, Manager at Silver Naga HotelResponded 1 week ago
Thank you for taking the time to leave us a review on TripAdvisor. We're sorry that you did not have the most positive experience while staying at our hotel. Admittedly, our standard rooms ("no view rooms") do not have as many amenities as our river-facing...More
We arrived at this hotel, excited especially because of its view. However, at approximately 5am I woke up to the sound of rustling in my room. After a short time, there was a rat running from one corner of my room to the other. My...More
Response from Enjoy_VangVieng, Manager at Silver Naga HotelResponded 3 weeks ago
Thank you so much for taking the time to review our hotel on TripAdvisor and we're sorry that you didn't have a more pleasant stay. We will look into the problem with your room to see if this a problem that can be prevented in...More
A very busy place! The room we stayed in had to be changed. The air conditioning showed visible black mold and smelled. It was right above the bar and pool—not the best place for a small infant and toddler. But they were very accommodating and...More
Thank Stephanie R
Response from Enjoy_VangVieng, Manager at Silver Naga HotelResponded 4 weeks ago
Thank you so much for taking the time to review our hotel on TripAdvisor. We were happy to address some of the concerns you had during your stay. We're glad you enjoyed the breakfast and had the chance to experience our amazing sunsets here in...More
Response from Enjoy_VangVieng | Property representative |
Views are stunning from Delux or Suite rooms! If you book a Standard room there are rooms with and without balconies (small with no great view). If it is a matter of booking Standard to budget, one can always enjoy the view... More
Views are stunning from Delux or Suite rooms! If you book a Standard room there are rooms with and without balconies (small with no great view). If it is a matter of booking Standard to budget, one can always enjoy the view from the pool side ! Enjoy your stay!