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Grand Octagon Resort

Along Airport Avenue | Barangay 50, Buttong, Laoag, Luzon 2900, Philippines
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Apr 9 Apr 10
1 room, 2 adults, 0 children
Traveller (43)
Dining (16)
Room & Suite (10)
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09/04/2017 10/04/2017
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    Overview

    • Excellent22%
    • Very good16%
    • Average41%
    • Poor11%
    • Terrible8%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Restaurant
    Room Service
    2.5 Star Hotel
    All hotel details
    Rooms
    09/04/2017 10/04/2017
    Standard Room

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    Standard Room

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    09/04/2017 10/04/2017
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    Traveller rating
    Traveller type
    Time of year
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    Reviewed 26 January 2017

    No way you/We would know until we checked in at the hotel at 9pm. It was like a ghost hotel, we thought we were the only guests. Pool was opened from 10am to 10pm, we thought we would jump in to cool off for few...More

    Helpful?
    Response from MR Ma Jem G, Owner at Grand Octagon Resort

    Dear Adidapt, Thank you for taking your time in putting out a review with your stay with us. 1st of all, I would like to say thank you for acknowledging our staff who tried to help despite the ability to speak the English language and...More

    Reviewed 30 November 2016

    stayed for 2 nights as owner not allowing us for refund. staff are helpful but definitely not the owner. cleanliness, facilities, rooms are no where near for the price you/ve paid for. if you want your holiday to be stress-free, just try and avoid. however,...More

    Helpful?
    Response from MR Ma Jem G, Owner at Grand Octagon Resort

    Dear Smallcow2002, Thank you for taking your time in putting out a review. I can clearly see and feel your frustration of not achieving having a refund. Our resort have policies in place before we give refunds and I would like to reassure our future...More

    Reviewed 30 October 2016 via mobile

    We stayed in this hotel for 2 nights. Our stay there was just part of a tour package, so we really had no choice. Location-wise, it is not a very convenient hotel since it is a little far from the city center. There is even...More

    Helpful?
    Response from MR Ma Jem G, Owner at Grand Octagon Resort

    Dear Yacque_717, Thank you for your time in reviewing your stay in the resort. We certainly aim for a comfortable and pleasant stay to all of our guests. Group tour packages has certain arrangements and requirements and we agree to deliver these services in order...More

    Reviewed 30 September 2016

    So unhelpful, never book this online, never come to this hotel, they won't let you cancel your booking. They blame you for falling down stairs. Lack of health and safety, can't believe I survived. I would have rather stayed in the car. Bath tubs unclean,...More

    Helpful?
    Response from MR Ma Jem G, Owner at Grand Octagon Resort

    Dear Chubbyguy436, Thank you for taking your time in reviewing your recent experience with Grand Octagon Resort. Am sorry to hear a very unpleasant experience that you had with us despite the efforts made by the Manager and her team in accommodating your expectations in...More

    Reviewed 14 December 2015 via mobile

    We stayed at Grand Octagon for a night as we stopped over at Laoag on the way to Pagudpod from Manila. The staff patiently waited for us and attended to our needs even though we checked in during the wee hours of the morning. The...More

    Helpful?
    Response from Ma Jem G, Owner at Grand Octagon Resort

    Dear Jomar O, Thank you for your review. We value our guests hence we aim to wait and welcome you even the wee hours. It is just unfortunate that you were not able to enjoy a dip before leaving and we hope there will be...More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Restaurant
    • Room Service
    • Free Parking
    • Breakfast included
    • Hotel Amenities
    • Shuttle Bus Service
    • Room Service
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    Photos
    Traveller (43)
    Dining (16)
    Room & Suite (10)
    Pool & Beach (4)
    Nearby
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "room 1 is very spacious"
    jojowtan, over a year agoRead review
    "Make sure to bring your reservation confirmation"
    lifeismelo, over a year agoRead review
    "If booking through a third party site, better call the hotel to confirm too just to make sure they got the..."
    Syimeem, over a year agoRead review
    "to enjoy dining, try to visit nearby hotel (northview hotel) or at the city ( la preciosa) , they have the..."
    RobertVC, over a year agoRead review
    "The Guest House is the Best area. Love the garden setting and the trickling of water in the morning."
    Westerntraveller19, over a year agoRead review
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