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Holiday Inn and Suites Alpensia Pyeongchang Suite

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212 Reviews from our TripAdvisor Community

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Showing 153: English reviews
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Reviewed 2 weeks ago

We visited in February and despite the rooms were all booked, the place was still well-kept and not over-crowded. Restaurants were reasonably priced with decent food. Only downside is that the shuttle bus from airport stops you at the business center and there is a flight of steps to get to the check-in. We travelled in a group of five...

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Helpful?
Thank cherylsg1113
종필최, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, jongpil,...

Singapore, Singapore
Reviewed 3 weeks ago

This hotel is allows you to ski in and ski out and if you are lucky, you get rooms facing the ski slopes. We did not and the view is nothing to rave about. The rooms are clean but you need to call several times in order to get the housekeepers to change towels for you. It has a decent...

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Helpful?
Thank Soon H
종필최, Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Jack,...

Reviewed 18 February 2017

We had no bad experience at all. Stayed 1 night at a 3 bedroom suite with balcony that outlook the ski slopes. They let us checked in early without any extra fee. Nice and professional staffs (I got a hand warmer from one of the staff, really appreciated it). Room was very spacious, warm, and well equipped. A lot of...

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Helpful?
Thank EgaSarita
종필최, Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jack,Choi Front Office Supervisor

Reviewed 17 February 2017 via mobile

Family ski holiday in Alpensia resort. We had a 3 bedroom Holiday Inn Serviced Apartment. Room was spacious and well equipped. A bit dated in parts but clean and well maintained. Very close to the slopes. Alpensia itself is significantly more limited as a ski resort that Yong Pyong round the corner, however that said hotel was still a good...

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Helpful?
Thank Iain M
종필최, Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jack Choi Front Office Supervisor

singapore
Reviewed 14 February 2017 via mobile

Everything was good. From the family suite to the skiing at the skii resort. The arrival welcome reception was warm and friendly. They gave us good room with the view to the skiiers down the slope. It was exciting just by watching them. The standyby doctors also was very caring. They attend to my daughter's minor injury from skiing with...

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Helpful?
Thank Aliaszai
종필최, Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jack, Choi Front Office Supervisor

Hong Kong
Reviewed 6 February 2017

This is a great little ski village development with near ski-in/ski-out convenience. This resort has a dozen or so restaurants (Korean, Japanese...limited Western) within 500 meters. Grocery shopping is limited to convenience stores; stock up before you go if you want to do any cooking. The Holiday Inn room key will get you discounts on lift & rentals at Alpensia...

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Helpful?
Thank almightybrett
종필최, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jongpil. Choi Front Office Supervisor

Sleman, Indonesia
Reviewed 2 February 2017 via mobile

My family and i went to pyongchang for a vacation in winter season. Holiday inn suite are my choice because they gave the best offer. For 1 day in alpensia i rent 1 suite contain 2 room 1 family room and 2 bathroom. The view outside the balcony was very fantastic... Hmm this is the unforgetable memory for my life......

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Helpful?
Thank Amien H
종필최, Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jack Choi Front Office Supervisor

Reviewed 30 January 2017 via mobile

the resort is small but charming, experienced skiiers looking for more varied runs will be bored. in house restaurant Flavors has a nice breakfast buffest but the dinner buffet at 60,000won per person is Terrible &simply an embarrassment. bad quality&mostly battered &low quality meat.

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Helpful?
Thank Yunah K
종필최, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, jongpil,...

Singapore, Singapore
Reviewed 23 January 2017 via mobile

We were in Gangneung for the Short Track World Cup and decided to spend a night in Alpensia which was just 30 minutes away. We chose the Holiday Inn & Suites as there were 4 of us and the two bedroom apartment looked nice on the website. It was without doubt the best decision :) The apartment is really nice,...

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Helpful?
Thank allyrally
종필최, Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jack,Choi Front Office Supervisor

Singapore
Reviewed 22 January 2017 via mobile

Decided on Alpensia as theres direct shuttle to/fro airport and Seoul and theres condo suites for my family of 5. Village is contained with ski house, slopes restaurants all within walking distance from room. Enough variety for our 5 nights stay and Condo have kitchenette for simple breakfast. Kids picked up skiing with the english speaking instructor after 2 hours...

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Helpful?
Thank txtlinda
종필최, Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jack. Choi Front Office Supervisor

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Amenities

Highlights
  • Restaurant
  • Free Internet
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Ski-In / Ski-Out
  • Wheelchair Access
Things to do
  • Restaurant
  • Hot Tub
  • Golf Course
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
Services
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Holiday Inn and Suites Alpensia Pyeongchang Suite

Address: 225-3 Yongsan-ri, Daegwallyeong-myeon, Pyeongchang-gun, Gangwon-do 232-952, South Korea
Region: South Korea > Gangwon-do > Pyeongchang-gun
Price Range: RM375 - RM1,501 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn and Suites Alpensia Pyeongchang Suite 4*
Number of rooms: 419
Reservation Options:
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Also Known As:
Holiday Inn And Suites Alpensia Pyeongchang Hotel Pyeongchang-Gun
Holiday Inn And Suites Alpensia Pyeongchang Suite South Korea/Pyeongchang-Gun, Gangwon-Do
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn and Suites Alpensia Pyeongchang Suite staff and other travellers.
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Questions? Get answers from Holiday Inn and Suites Alpensia Pyeongchang Suite staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request for room nearer to Business Center as there are no porters around.”
 of 5 bubbles cherylsg1113, 13 Mar 2017 | Read review
“Building 102 had great views of the slopes (probably others do as well)”
 of 5 bubbles almightybrett, 5 Feb 2017 | Read review
“I will choose Holiday Inn hotel / suites over Intercontinental due to proximity to slope”
 of 5 bubbles kongwee, 11 Jan 2017 | Read review
“Try not to stay at block 302 which is far away up the slope”
 of 5 bubbles mexxgal, 31 Dec 2016 | Read review
“Spacious rooms have a good look for ski resort”
 of 5 bubbles 198daesungk, 30 Dec 2016 | Read review
5 of 5